Careers
Open Positions:
We hire intelligent and driven individuals, with an emphasis on teamwork and trust. We enjoy working together. We are as energetic as we are pragmatic, down-to-earth, and fun.
Our team covers over 20 nationalities. These include China, India, Philippines, Singapore, Morocco, Congo, US, Europe and many more. At Voxbone, we don't just seek out difference—we thrive on it. We celebrate it. And we support it, for the benefit of our employees, our services and our customers. That's why we work hard to attract and hire talented individuals in every possible aspect. No matter how you look at it, diversity is our DNA.
Account Manager (San Francisco)
We are looking for a dynamic and motivated Account Manager to join our Sales team in San Francisco, CA.
Key Responsibilities:
The Account Manager builds and maintains effective long-term relationship with customers in the Bay Area and beyond in order to ensure their high level of satisfaction and to develop their account:
Existing Account Development:
- Serve as the primary interface for all products and services
- Understand client's demand and generate growth opportunities
- Build rapport with customer by probing for needs, recommend appropriate solutions and follow-up its implementation
- Initiate and answer outbound/inbound sales calls directly to/from existing customers
- Build business cases for new opportunities
- Coordinate the delivery of the sale for technical compliance and acceptance
- Liaise with stakeholders in all departments in order to constantly understand Voxbone's capabilities
New customers
- Handle inbound prospect requests and get them on board
- Liaise with Business Developers in order to ensure smooth transition of management of new accounts
- Initiate outbound sales calls after identifying prospects
- Present Voxbone's tools and solutions
- Follow-up the launch of the services and solutions
Internal follow-up
- Input and maintain activity reporting in various sales tools
- Monitor the statistics to spot growth, loss trends, cancellations, orders, invoicing, traffic, etc. and develop strategic account plans accordingly
- Provide accurate and timely forecasts to sales management on customer requirements
- Escalate and follow-up blocking points to the right teams
Profile:
- A strong fit with our values : Passionate – Reliable - Straightforward
- BS degree or equivalent level acquired through experience
- Minimum 3 years experiences with account management or in sales
- Proven track record in selling into enterprise at all levels
- Excellent deal closer
- Strong affinity with Internet technologies and the Telecom industry
- Assertiveness and proven ability to influence cross-functional teams without formal authority
- Self-motivated, self-driven and autonomous
- Ability to prioritize in a dynamic and changing environment
- High-level proficiency in use of the MS Office Suite, especially PowerPoint and Excel
- Familiarity with Salesforce a plus
What we offer:
- A key role within a growing company
- The feeling to be part of a "success story"
- An international environment
- A Competitive Salary, Medical, Dental and Vision Insurance; Representation allowance; 401k Plan
Please send us a cover letter and your resume. A valid work permit for the USA is needed. No relocation.
