Voxbone promotes a high level of responsible behaviour in connection with the use of Voxbone's website as well as the use of Voxbone's network. Voxbone aims at maintaining a valuable service that meets the needs of the customer. To this end, Voxbone created this AUP in order, inter alia, to:
By using any of a Voxbone service, the customer acknowledges that he has read, understood and agrees with the terms, conditions and notices of this policy. This AUP is used in conjunction with the Voxbone Terms of Sale and other terms and conditions ("Agreement").
In case the customer resells or repackages Voxbone services or provides services based on Voxbone's input service to his own users or customers (e.g. end users, account holders or customers of those customers-resellers- or other third parties), the customer should ensure that these users are aware of and comply with this AUP. For Voxbone, customer's own customers and subscribers are deemed to agree with the provisions of this AUP, including the ability to terminate the service to the user, subscriber or account holder for violations of this AUP.
Any complaints or enquiries regarding any breach of this AUP may be sent by e-mail to firstname.lastname@example.org. In case customers are aware of any activity in violation of this AUP, customers are invited to promptly report to Voxbone by email to email@example.com. Voxbone will reasonably investigate incidents involving such violations. If necessary, customers shall provide reasonable assistance to Voxbone for this investigation and duly cooperate with any law enforcement or regulatory authority to investigate claims of criminal, illegal or inappropriate behaviour.
This AUP shall be governed by and construed in accordance with the Belgian law.
Voxbone reserves the right to modify the AUP from time to time. Such modification will enter into force upon one month's notice to customer.
Nevertheless, customers are recommended to monitor this web site http://www.voxbone.com/resources/Voxbone_AUP.pdf for changes. The use of a Voxbone service after posting modifications to or an update of the AUP on Voxbone's website will constitute the customer's acceptance of any new or additional terms of the AUP that result from those modifications.
Voxbone cannot monitor, control and censor the Internet or any content sent or received by the customer, its customers or a subscriber, and will not attempt to do so. In no event shall Voxbone be liable to its customers (or any of their end users or accounts holders) nor any third party for any injury and loss resulting from inaccurate, unsuitable, offensive, illegal or unlawful use of services as set out in this AUP or any direct, indirect, special or consequential damages for actions pursuant to this AUP, including, but not limited to, any lost profits, business interruption, loss of programs or other data, or otherwise.
The responsibility for avoiding the harmful activities as set forth in this AUP rests primarily with the customer.
Voxbone will not, as an ordinary practice, monitor the communications of customers to ensure that they comply with Voxbone policy or applicable law. However, Voxbone reserves the right to, where feasible, to implement technical mechanisms to prevent any violations of this AUP.
In case Voxbone becomes aware of harmful communications, or when it is notified or becomes aware of actual or potential violations of this AUP, Voxbone may take any action to stop the harmful activity. Voxbone has the sole discretion to determine which action is appropriate under the circumstances. Voxbone may take action immediately without regard to any cure periods that may be set forth in the applicable Voxbone Terms of Sale.
Voxbone shall have the sole right to interpret the meaning of any provision of this AUP or whether a customer's or any of its customer's or subscriber's activity violates this AUP.
Voxbone is not liable for the security of communications transmitted over Voxbone's facilities.
Customers are responsible for protecting the confidentiality of their password, user names and user's account. Customers may not share them with any other person, even if related in any way. Customers may not transfer their account to anyone without prior written consent of Voxbone.
In case a customer loses its username, he should send an email explaining the situation to firstname.lastname@example.org. In case a customer loses his password he may click the "I forgot my password" button. In case a customer has good grounds to believe that the security of its password might have been compromised, he should promptly send an email to email@example.com.
In general, customers may not use the Voxbone network, application or services in any manner which:
Solely as guidance to the customer, prohibited activities include, but are not limited to, the following:
Any violation of any of the policies described below grants Voxbone the authority to take action to restrict or terminate customer's access to the services.
Notwithstanding anything herein to the contrary, a violation of this AUP by a customer or a customer's own user or customer are considered as a violation of this AUP by Voxbone's customer. Voxbone may take immediate action, without regard to any cure periods in the Agreement, in response to such violation, including, but not limited to, termination of the Agreement.
Moreover, customers who violate this AUP may incur criminal or civil liability. Voxbone may refer violators to civil or criminal authorities for prosecution, and, if needed for the related investigation, will fully cooperate with the relevant government authorities. In case Voxbone is required by court orders, statutes, regulations or governmental requests to disclose information transmitted through its facilities, Voxbone will duly and entirely cooperate. Respecting all laws applicable (especially privacy law), Voxbone may disclose information transmitted over its facilities where necessary to protect Voxbone and its customers from harm, or where such disclosure is necessary to the proper operation of the system.
In case of prohibited activities by the customer or the customer's own user or own customer, Voxbone reserves the right to charge the customer to cover administrative costs related to these activities including, but not limited to, recovery of the costs of identifying offenders and restricting or terminating the access to the services.
All Voxbone web site design, text, graphics and the selection and arrangement thereof are the copyrighted work of Voxbone SA , all rights reserved.
The Voxbone trade name and trade mark, the Voxbone logo; and all other related names, design marks, product or feature names are either registered trademarks or trademarks of Voxbone in Belgium, the European Union, the USA or other countries. Voxbone marks may not be used without the express written permission of Voxbone. All other products and services referenced in this site are the trademark or services marks of their respective owners.
Customers acknowledge and agree that copyrights, trademarks, service marks, patents, trade secrets, and other proprietary rights and laws protect all content and materials available on this site or through any Voxbone service. Nothing on any Voxbone website shall be interpreted or implied in such as conferring any right or license to any intellectual property rights, content, technology, system, process, or related material belonging to Voxbone by virtue of it being displayed or made accessible on any Voxbone website. Except as expressly authorized, customers agree not to use the website www.voxbone.com or any Voxbone services in any manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you may access, receive or make available through this site or any Voxbone services.