Until today, corporations with offices in multiple countries usually have had to work with local service providers to meet the local fixed voice and data network needs of each subsidiary. Increasingly, however, multinational corporations contract with a single global telecommunication service provider for voice and data services in all of their offices around the world. The increased focus on saving telecommunications costs and lowering administrative efforts and the migration of internal voice infrastructure to cloud-based services will accelerate this evolution.
When a global service provider doesn't have its own voice access network in every country, it can rely on Voxbone to provide complementary coverage in more than 50 countries. Voxbone offers advanced features, such as dialed number identification service (DNIS), DTMF, caller ID, fax (T.38 and G.711), and diversion, which allow global service providers to offer full-featured local voice service. Additionally, Voxbone has implemented various redundancy mechanisms to ensure the highest level of availability. On the majority of its footprint, Voxbone offers the capability to port numbers from other local service providers.
Voxbone is interconnected with one or more wireline operators in each country in which it offers telephone number ranges. A VoIP media gateway converts incoming PSTN calls to VoIP, after which Voxbone routes these calls on its private backbone to any destination in the world. Service providers then integrate the voice service into their own networks. VoxAPI allows customers to automate number ordering and service configuration. Integration is easy and straightforward because Voxbone strictly adheres to VoIP standards, such as SIP and T.38, and Web service standards, such as SOAP XML, for back-office integration. VoxCONNECT enables global service providers to securely and redundantly interconnect with Voxbone's backbone.