Restrictions

ARGENTINA

• Only 822 number can be used with calling cards applications. Local numbers and tollfree 800 numbers cannot be used for calling card applications

• Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor from payphones.
• Tollfree numbers are not reachable from other countries than Argentina
• Tollfree capacity is limited to 30 channels per tollfree number
• T38 is supported on numbers purchased after August 2006

• Comision Nacional de Comunicaciones (CNC)
  Tel: +54 11 4347 9544
  Website: http://www.cnc.gov.ar
  

AUSTRALIA

• No restriction reported

• Tollfree numbers are not reachable from other countries than Australia
• Tollfree numbers are reachable from fix, mobiles and payphones
• Calling a tollfree number from a mobile phone is not free of charge
• T38 is supported

• Australian Communications and Media Authority
  Telephone: +61 2 6219 5555
  Website: http://www.acma.gov.au
  
• Australian Communications Industry Forum (ACIF)
  Telephone: +61 2 9959 9111
  Website: http://www.acif.org.au/

AUSTRIA

• No restriction reported

• Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor payphones.
• Tollfree numbers are not reachable from other countries than Austria.
• T38 is supported

• Austrian Regulatory Authority for Broadcasting and Telecommunications (RTR)
  Telephone: +43 1 580 58 0
  Website: http://www.rtr.at

BAHRAIN

• No restriction reported

• Tollfree numbers are reachable from fix phones and payphones only. They are not reachable from mobile phones.
• Tollfree numbers are not reachable from other countries than Bahrain
• T38 is not supported

• Telecommunications Regulatory Authority (TRA)
  Telephone: +973 1752 0000
  Website: http://www.tra.org.bh/

BELGIUM

• Local address required in the zone corresponding to the geographical number
• One stage sub-allocation of numbers allowed provided customer is a licensed operator or service provider

• T38 is supported

• Belgian Institute for Post and Telecommunications (BIPT)
  Telephone: +32 2 226 88 88
  Website: http://www.bipt.be

BRAZIL

• STFC lisence needed for calling card applications

• Numbers purchased before September 11, 2007 are limited to 10 channels per DID when used with the Trunk Program.
• Due to some interconnection issues, Porto Alegre DIDs (area code 51) may not be reachable from some PSTN/Mobile carriers inside and outside Brazil
• Due to some interconnection issues, Salvador DIDs (area code 71) may not be reachable from some Mobile carriers inside Brazil
• T38 is not supported

• Agencia Nacional de Telecomunicacoes (ANATEL)
  Telephone: +55 61 312 2336
  Website: http://www.anatel.gov.br

BULGARIA

• No restriction reported

• T38 is supported

• Communication Regulation Commission
  Website: http://www.crc.bg

CANADA

• No restriction reported

• Canada toll-free numbers are reachable from Canada and from the US (mainland and Hawaii).
• Canada toll-free numbers are reachable from fix, mobile and payphones in Canada. They are not reachable from payphones in the US.
• T38 is supported

• Canadian Radio and TV Commission (CRTC)
  Telephone: +1 819 997 0313
  Website: http://www.crtc.gc.ca

CHILE

• No restriction reported

• DIDs come with 2 channels each and are limited to 2 simultaneous calls each.
• T38 is supported

• Subsecretaria de Telecommunicacaiones (SUBTEL)
  Telephone: +56 2 421 30 00
  Website: http://www.subtel.cl

CROATIA

• No restriction reported

• T38 is not supported
• Tollfree numbers are reachable from fix phones and payphones. They are not reachable from mobile phones
• Tollfree numbers are not reachable from other countries than Croatia

• Hrvatska agencija za telekomunikacije
  Telephone: +385 1 4896 000
  Website: http://www.telekom.hr
  

CYPRUS

• Cannot be used for calling card applications

• Numbers purchased before the 8th January 2008 can not be used with the Trunk Program
• Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor payphones.
• Tollfree numbers are not reachable from other countries than Cyprus.
• T38 is not supported

• Cyprus Telecommunications Authority (CYTA)
  Telephone: +357 22701000
  Website: http://www.cyta.com.cy/
  Ministry of Communications and Works
  Telephone: +357 22800288
  Website: http://www.mcw.gov.cy

CZECH REPUBLIC

• Local Czech address required for geographical numbers
• DIDs can not be used for calling card applications (except with tollfree 822 numbers)

• Tollfree numbers are reachable from fix phones and payphones. They are not reachable from mobile phones.
• Tollfree numbers are not reachable from other countries than Czech Republic
• T38 is not supported

• Czech Telecommunication Office
  Telephone: +420 224 004 111
  Website: http://www.ctu.cz

DENMARK

• No restriction reported

• Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor payphones.
• Tollfree numbers are not reachable from other countries than Denmark
• T38 is not supported

• National Telecom Agency (NTA)
  Telephone: +45 35 45 00 00
  Website: http://www.itst.dk/

EL SALVADOR

• Local numbers cannot be used for calling card applications.

• T38 is supported

• Superintendencia General de Electricidad y Telecommunicaciones
  Telephone: +503 257 44 38
  Website: http://www.siget.gob.sv

ESTONIA

• No restriction reported

• T38 is not supported

• Estonian Ministry of Transport and Communication
  Telephone: +372 6120 500
  Website: http://www.tsm.ee
  and
  Estonian National Communications Board
  Telephone: +372 693 1154
  Website: http://www.sa.ee/atp/

FINLAND

• No restriction reported

• T38 is not supported

• Finnish communication regulatory authority (FICORA)
  Tel: +358 9 6966 500
  Website: http://www.ficora.fi/
  Ministry of transport and Communications
  Telephone: +358 9 160 02
  Website: http://www.mintc.fi

FRANCE

• Local address required for geographical numbers
• Services including geographical numbers are not allowed to be resold by non licensed companies

• National numbers are reachable from abroad
• T38 is not supported

• Autorite de regulation des Communications electroniques et des Postes (ARCEP)
  Telephone: +33 1 40 47 70 00
  Website: http://www.arcep.fr/

GERMANY

• Local German address (in the city ordered) required for geographical numbers

• T38 is not supported

• Federal Network for Electricity, Gas, telecommunications, Post and Railway (BNetzA)
  Telephone: +49 2 28 14 0
  Website: http://www.bundesnetzagentur.de

GREECE

• No reported restriction

• T38 is not supported

• National Telecommunications Commission (NTC)
  Telephone: +30 210 615 1000
  Website: http://www.eett.gr

HUNGARY

• No restriction reported

• T38 is not supported

• National Communications Authority, Hungary
  Telephone: +36 1 457 7100
  Website: http://www.hif.hu

IRELAND

• Local Irish address required for geographical numbers

• Numbers which will be used with the Trunk Program have to be communicated to Voxbone.
• T38 is not supported

• Commission for Communications Regulation (ComReg)
  Telephone: +353 1 804 9600
  Website: http://www.comreg.ie

ISRAEL

• No restriction reported

• Reachability issues have been reported when dialing the numbers from Paltel and Jawwal (Palestinian Telco's)
• Tollfree numbers are reachable from fix, mobiles and payphones
• Tollfree numbers are not reachable from other countries than Israel
• Calling a tollfree number from a mobile phone is not free of charge
• T38 is not supported

• Ministry of Communications (MIC)
  Website: http://www.moc.gov.il

ITALY

• Local address required for geographical numbers

• National numbers are available upon special request
• 199 numbers are reachable from Italy only
• T38 is supported

• L'Autorita per le Garanzie nelle Communicazioni (AGCOM)
  Telephone: +39 06 696 441
  Website: http://www.agcom.it

JAPAN

• No restriction reported

• Numbers purchased before July 17, 2008 can not be used with the Trunk Program.
• T38 is not supported

• The Ministry of Internal Affairs and Communications
  Website: http://www.soumu.go.jp

LATVIA

• Cannot be used for calling-card applications

• Numbers purchased before March 07, 2008 which will be used with the Trunk Program have to be communicated to Voxbone.
• T38 is not supported

• Sabiedrisko Pakalpojumu Regulesanas Komisija
  Telephone : N/A
  Website : http://www.sprk.gov.lv
  
• Electronic Communications Office
  Telephone: +371 733 30 34
  Website: http://www.esd.lv

LITHUANIA

• No restriction reported

• T38 is not supported

• Communications Regulatory Authority
  Telephone: +370 5 210 56 33
  Website: http://www.rrt.lt

LUXEMBOURG

• No restriction reported

• Tollfree numbers are reachable from fix phones. They are not reachable from mobile phones nor payphones.
• Tollfree numbers are not reachable from other countries than Luxembourg.
• T38 is not supported

• Institut Luxembourgeois de Regulation (ILR)
  Tel: +352 45 88 45 1
  Website: http://www.ilr.etat.lu/content.html

MEXICO

• DIDs from Mexico can not be assigned to companies based in Mexico or that have operations in Mexico
• Local numbers cannot be used for calling card applications

• Reachability issues have been reported when dialing from outside Mexico.
• T38 is supported

• Comision Federal de Telecomunicaciones (CFT)
  Telephone: +52 5 261 4000
  Website: http://www.cft.gob.mx

NETHERLANDS

• Local address (in the city ordered) is required for geographical numbers

• Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor from payphones.
• Tollfree numbers are not reachable from other countries than the Netherlands.
• National numbers 085 might be not reachable from outside the Netherlands
• T38 is not supported

• Onafhankelijke Post en Telecommunicatie Autoriteit (OPTA)
  Telephone: +31 70 315 3500
  Website: http://www.opta.nl

NEW ZEALAND

• No restriction reported

• DIDs come with 2 channels each and are limited to 2 simultaneous calls each.
• T38 is not supported

• Commerce Commission
  Telephone: +64 4 924 3600
  Website: http://www.comcom.govt.nz

NORWAY

• Local address required for geographical numbers.

• T38 is supported

• Norwegian Post and Telecommunications Authority
  Telephone: +47 22 82 46 00
  Website: http://www.npt.no

PAKISTAN

• Cannot be used for calling-card applications

• DTMF not supported
• DIDs come with 2 channels each and are limited to 2 simultaneous calls each.
• Due to the telco environment in Pakistan, no SLA will be enforced for Pakistan local numbers.
• T38 is not supported

• Pakistan Telecommunications Authority
  Telephone: +92 51 2878125
  Website: http://www.pta.gov.pk

PANAMA

• End-user address required

• Reachability issues have been reported when dialing from outside Panama
• T38 is not supported

• Autoridad Nacional de los Servicios Publicos
  Telephone: +507 278-4500
  Website: http://ansp.gob.pa

PERU

• Cannot be used for calling-card applications

• Numbers purchased before March 7, 2008 can not be used with the Trunk Program.
• T38 is not supported
• No CLI guaranteed.

• Organismo Supervisor de Inversion Privada en Telecomunicaciones (OSPITEL)
  Telephone: +51 1 421 4152
  Website: http://www.osiptel.gob.pe

POLAND

• No restriction reported

• T38 is not supported

• Office of Electronic Communications
  Telephone: +48 22 53 49 156
  Website: http://www.urtip.gov.pl/

ROMANIA

• Cannot be used for calling-card applications

• 031 Numbers are reachable from all networks (fix and mobile) except from UPC and RDS
• 021 Numbers are not reachable from Mobile networks
• Reachability issues have been reported when dialing the 031 numbers from other countries than Romania
• T38 is not supported

• National Regulatory Authority for Communications
  Telephone: +40/021 30.75.400/401/418
  Website:http://www.anrc.ro

SINGAPORE

• End-users information required for 03 numbers

• T38 is not supported

• Info-Communications Development Authority (IDA)
  Telephone: +65 211 0888
  Website: http://www.ida.gov.sg

SLOVAKIA

• No restriction reported

• Tollfree numbers are reachable from fix and payphones. They are not reachable from mobile phones.
• Tollfree numbers are not reachable from other countries than Slovakia.
• T38 is not supported

• Telecommunication Office of the Slovak Republic
  Telephone: +421 2 57 881 111
  Website: http://www.teleoff.gov.sk/en/

SLOVENIA

• No restriction reported

• T38 is not supported

• Agencija za posto in elektronske komunikacije Republike Slovenije
  Telephone: +386 1 583 63 00
  Website: http://www.apek.si/

SPAIN

• No restriction reported

• 901 and 902 national numbers are not reachable from Mobiles
• 902 national numbers are not reachable from other countries than Spain
• Tollfree numbers (900) are reachable from fix phones only. They are not reachable from mobiles nor from payphones.
• T38 is not supported

• Comision del Mercado de las Telecomunicaciones (CMT)
  Telephone: +34 93 603 61 65
  Website: http://www.cmt.es

SWEDEN

• No restriction reported

• Tollfree numbers are reachable from fix phones only. They are not reachable from mobiles nor from payphones.
• Tollfree numbers are not reachable from other countries than Sweden
• T38 is not supported

• National Posts & Telecommunications Agency (PTS)
  Telephone: +46 8 678 5500
  Website: http://www.pts.se

SWITZERLAND

• No restriction reported

• T38 is not supported

• Federal Office for Communications (BAKOM-OFCOM)
  Telephone: +41 32 327 55 11
  Website: http://www.admin.ch/bakom

UNITED KINGDOM

• No restriction reported

• Tollfree numbers are reachable from fix phones and mobiles. They are not reachable from payphones.
• Tollfree numbers are reachable from abroad
• Calling a tollfree number from a UK mobile phone is not free of charge
• T38 is supported

• Office of Communications (Ofcom)
  Telephone: +44 20 7981 3000
  Website: http://www.ofcom.org.uk

UNITED STATES

• No restriction reported

• US tollfree numbers are reachable from the US (mainland and Hawaii) only
• US tollfree numbers are reachable from fix and mobile. They are not reachable from payphones.
• T38 is not supported

• Federal Communications Commission (FCC)
  Telephone: +1 888 225 5322
  Website: http://www.fcc.gov