This page provides for some guidance on potential legal and service restrictions for each country in respect of which Voxbone is providing services. It also contains the coordinates of the National Regulatory Authority (NRA) in each of the countries operated.

The Voxbone service and numbers cannot be used to trigger callback services and collect calls.
The Voxbone service and numbers do not provide access to emergency (E911) services. The customer is required to inform the end users of such restriction.


Warning:

As Voxbone is only performing inbound services, it does not provide access to emergency (E911) services. The customer is required to inform the end users of such restriction.

As a general rule, the Voxbone service and numbers cannot be used to trigger callback services and collect calls.


Disclaimer:

Voxbone does not guarantee that the information contained in this page is complete, accurate and up to date.

The information below may be adjusted from time to time, so it is highly recommended to consult this page on a regular basis.

The information is only intended to give customers some guidance with regard to the applicable regulatory framework.

The information has no legal standing and is not intended as a substitute for legal or regulatory advice.

Any customer is solely responsible for the operation of its own business, for complying with any applicable legal and regulatory provisions and for applying and obtaining the required license(s).

Voxbone recommends its customers to seek advice on any legal and regulatory obligations and restrictions before using the service and the numbers.

Australia


Legal Restriction(s):
  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to Voxbone within 24 hours of receiving the request, otherwise the number may be disconnected.
  • Cannot be used for post-paid calling card applications.

Service Restriction(s):
  • Vox800 are not reachable from other countries than Australia.
  • Vox800 are reachable from fix, mobiles and payphones.
  • Calling a tollfree number from a mobile phone is not free of charge.
  • T38 is supported for numbers purchased after June 24, 2011.
  • VoxFax is supported.
  • VoxSMS is not supported.

Local NRA(s) :
  • Australian Communications and Medina Authority
  • +61 2 6219 5555
  • http://www.acma.gov.au/
  • Australian Communications Industry Forum (ACIF)
  • +61 2 9959 9111
  • http://www.acif.org.au/