Services
Voxbone provides a complete set of inbound VoIP services to carriers, ITSP's, calling card operators, call centers and other businesses around the world. The Voxbone network allows these businesses to get virtual phone numbers in 5000 cities around the world from one single carrier.
We understand that you and your customers rely on voice services for mission critical business applications ranging from sales to customer support. You can rely on Voxbone for the present and the future.
Voxbone benefits
- High quality calls
- High availability
- Flexible rate plans
- Large coverage
- No investment needed to penetrate new markets
- Instant connectivity and market reach
VoxNumber
Voxbone can allocate large blocks of numbers in many countries and forward the calls using VoIP to the customer infrastructure. Voxbone then acts as a gateway from the PSTN for the traffic, delivering it directly to the customer's IP switch or gateway. We only charge a fixed monthly fee for this service. No per-minute fees and unlimited inbound calling!
Toll-free numbers are used by many businesses around the world, be it calling card providers, call centers, or other businesses. Calls placed to these numbers are free of charge for callers. The calls are forwarded from the originating country directly towards the customer's equipments anywhere in the world over IP.
Voxbone's Global VoIP Trunk is a service that allows businesses to share the capacity for all their virtual phone numbers on one common trunk. With this service, there is no need to provision one T1 in each country, no need to know anything about TDM, and no need to pay per-minute fees. Customers can manage the capacity allocated to each of their local numbers according to their specific needs with maximum flexibility. They do it on their own and in real-time.
Example: A call center based in India might need a local number from New York, London, Sydney and one from Torontosiani and needs all its incoming calls to be forwarded via SIP or IAX to its office in India. The call-center needs each number to support up to 30 concurrent calls (which makes a total of 120 concurrent calls). Traditionally, the call center would need to purchase one T1 in each country. By using the VoxTrunk, the call center simply needs to order a trunk supporting a total of 40 or 50 concurrent calls, and then share the capacity amongst all its numbers. It's much more efficient.
A powerful set of self-configuration and ordering tools available for free on our web portal.
- Ordering and real time provisioning
- Instant re-routing of the calls to a preferred superPOP
- Configurable mechanisms for redundancy and load balancing
- Dynamic capacity management
Our free API is available for a complete integration and automation with websites and softwares.
Implementing our API allows you to:
- display an updated coverage on your website
- place orders automatically and transparently when customers purchase on your website
And most importantly, implementing an API allows you to provide numbers in real-time to your customers, without the need to keep a large inventory. Read more
Questions?
Our pricing for our different services is available online, but you need to sign up for a free account first. You can consult the detailed and most up-to-date coverage. Please check our FAQ for most answers to your questions. You can also contact us if the information you need is not on the website.