Resources

In this section our experts share their articles and whitepapers that talk about the latest trends and insights influencing Voice over IP telecommunication services. 

Ebook

Boost global e-commerce contact center with virtual phone numbers

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Whitepaper

OVUM - Communications Services: Trends to Watch in 2017

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Ebook

3 simple steps to localize your e-commerce business

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Article

Can WebRTC save telephony?

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Article

WebRTC: One of 2016's Biggest Technologies. Heard of it?

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Whitepaper

OVUM - Unified Communications: Trends to watch in 2017

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Article

Hidden Cost of In-House Telecoms: Should you outsource?

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Article

Will the phone disappear in contact centers?

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Whitepaper

Telephony's Potential to save costs in a global economy

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Article

WebRTC: Communications Service Interoperability not crucial

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Whitepaper

OVUM - UC in Enterprise: Use savings to migrate to the cloud

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Whitepaper

Dodge Complexities and Save Costs with the Right Emergency Service Provider

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Article

App, App, App, App, Stayin’ Alive: Pairing OTT Communication and Emergency Services

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Whitepaper

OVUM - Hosted Telephony Platforms: Helping Service Providers Differentiate

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Whitepaper

Five Steps to Assuring Global Customer Care

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Article

Web Conference and WebRTC: Connection or Music on Hold

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Article

When Enterprises Migrate to UC: Insource, Outsource and Federate

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Article

WebRTC in the Contact Center

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Article

Ramping Up Global Online Sales with Customer Service

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Article

First Steps with WebRTC to Reach Communications Nirvana

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Article

Is WebRTC Compelling Enough for the Contact Center?

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Article

Moving WebRTC From Asterisk to Headline

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Article

To WebRTC or Not To WebRTC?

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Infographic

How Did Trend Micro Save up to 75% on Inbound Calls? 

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Whitepaper

IDC - SIP Trunking for Contact Centers: Think Global, Act Local

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Whitepaper

Tsahi Levent - WebRTC in the Enterprise: Turning Challenges to Opportunities

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Infographic

Looking Back at 2015 -Some of Voxbone’s Key Achievements 

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Article

Microsoft Lync and Voxbone: Helping CRB USA to "Be Local, Be the Best"

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Article

Euro Emergency Response Services for the All-IP Present & Future

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Article

Are Global Numbers on the Verge of Disappearing?

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Whitepaper

OVUM - SIP Trunking in Europe: Adoption Progress and Challenges?

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User Guide

Deploying Voxbone with Skype for Business

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Whitepaper

5 Key Questions to Ask About Your SIP Service Solution

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Article

Addressing 'VoIPmageddon': Vetting SIP Trunking Providers

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