I recently wrote about the fact that, while people might not know about WebRTC by name, chances are they’ve used the technology before. There are more than two billion Chrome browsers out there with WebRTC capabilities, and they clocked one billion WebRTC audio and video minutes per week last year. Add that to the five billion downloads of mobile apps that use WebRTC, which include Snapchat, Facebook Messenger and WhatsApp. That’s some serious adoption, both within and without a browser.
Let’s take a closer look at Facebook Messenger, which started implementing WebRTC in 2015. The company has reported more than 300 million monthly active users that are able to use the app for its voice and video capabilities, with 245 million video calls made each month. With those numbers, it’s no wonder that PSTN usage is on the decline among today’s tech savvy callers.
Okay, so WebRTC is used by individuals in their downtime, but what about businesses? Well, now that the word is getting out about WebRTC’s potential, enterprises are beginning to catch on.
WebRTC at work
Enterprise communications have been steadily moving into the cloud, as popular tools like GoToMeeting, Spark and Slack are increasingly important players compared to traditional telephony. These tools use a WebRTC architecture for capabilities like group calling, so we’re seeing WebRTC adoption at the workplace increase dramatically, much like its use in commercial messaging apps. The number of businesses that are focused on WebRTC is also on the rise, going from 950 WebRTC-based businesses and projects reported in June of 2016 to 1,200 at the end of the year.
With new products coming out all the time and increased adoption of apps and tools that use WebRTC, it’s clear to see the growth is real. From my calculations, WebRTC-based services had over 500 million monthly active users across two billion devices in 2016. With forecasts for the WebRTC market to grow at a CAGR of 40% in the next six years, it seems to me that we won’t have to wait long for the technology to become a household name.