In 2018, one of the biggest IT trends in the enterprise space is a drive to cut communication costs while simultaneously improving the quality of customer interactions. In this climate, it’s not surprising to see that legacy infrastructure and traditional carrier contracts just don’t scale efficiently in terms of cost or time.
So it also shouldn’t come as a shock that independent research shows as many as 80% of businesses in the US and Western Europe are actively testing SIP trunking in some way, shape or form. After all, as Nemertes explained in a recent webinar on the topic, SIP trunking enables global scale that is both rapid and cost-effective. In fact, the analyst estimates that using SIP for corporate telephony can save you as much as 45% over fixed infrastructure.
The benefits of the cloud are there for all to see, and our mission is to make the migration to cloud SIP trunking strangely simple. If you’re at the point where you’re looking to increase operational efficiency while improving customer experience, there’s never been a better time to take a fresh look at our solutions.
Feature parity with the PSTN from the cloud
For those of you who keep up to date with this blog, you’ll know it’s been a busy year for me and the team at Voxbone with the launch of in-country routing on our Outbound Calling service.
This added functionality allowed us to start offering businesses true two-way voice from the cloud. With domestic call-making capabilities as part of our enterprise-grade corporate telephony solution, you can now replicate the full functionality of the PSTN while enjoying the added benefits of the cloud, across a number of major markets including US, UK, Germany, France and Australia.
Today I’m thrilled to announce that we’ve brought six more countries online. With the addition of Spain, Poland, Norway, Hungary, Bulgaria and Croatia to our ever-expanding coverage, you can now use our enterprise-grade cloud alternative to the PSTN in 23 countries!
We told you when we launched the service back in Q2 that we would be aggressively scaling it across the Voxbone portfolio. I’m ecstatic to say we’ve been able to deliver against that promise. Looking forward to 2019, there’s still lots of excitement on the roadmap, so we’re by no means resting on our laurels as we continue to expand our market leadership.
Why go full stack?
When I speak to people about our enterprise-grade Full Voice Stack, the feature set immediately piques their interest: two-way voice with the ability to make local and international calls, access to emergency services for regulatory peace of mind and simple number portability thanks to our automated porting tool and API.
All that in each of the countries where you need to do business from a single fully-compliant vendor and with a solitary SIP connection, so there’s no need for country-specific configurations. The ability to fully replicate the voice functionality of the PSTN at the infrastructure level, without sacrificing the added cost and flexibility benefits of the cloud. It’s an exciting pitch and one that the whole team at Voxbone has been working hard over the past two years to make a reality. I’m really proud of what we’re achieving in this space and it will get better and better from here.
Want the full list of markets where you can cut your carrier cord?
Australia, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom, United States
Check out our coverage page for the latest availability of our services and features.