RCR Wireless recently invited us to contribute our thoughts on the implications for QoS as we transition slowly toward a world with all-IP communications, and our piece published this week.
This issue is top of mind for us at Voxbone, as we expect it is for many of you working in telecommunications. In an age where broadband Internet is ubiquitous and available on the vast majority of communication devices, it might at first sight be surprising that we still use the PSTN, which only supports low-band voice and short-text communications. We have seen a transition from PSTN to VoIP for residential communications; in business, there is still very little all-IP calls, with the exception of calls between employees part of the same enterprise. The primary reason is QoS: while poor quality is acceptable for nearly-free OTT calling, it isn’t for enterprise communications.
As you know, one of the technologies promising to contribute to the transition from the PSTN to IP is WebRTC. But WebRTC is not without its own barriers – in this case, as with other VoIP technologies, the most significant challenge for business communications is the absence of QoS on the public Internet.
In this article, we explore options for optimizing the potential of WebRTC, and draw an interesting parallel between international content distribution on the Internet from the 90s and today’s WebRTC situation. In the end, the ultimate goal in writing the article was to highlight that , and how enterprise communications is beginning to transform in order to leverage them.
To read the full post, please click here.