Our coverage in Latvia just got a whole lot better with not one, but two launches – National Calling AND toll-free phone numbers for your conferencing and contact center needs.
With these additional components, it is now possible for you or your customers to create a fully local voice and SMS presence in the Baltic country directly from the cloud.
Because we’re a national operator in Latvia, you can rest assured that our services are 100% compliant, for guaranteed long-term stability, quality and reliability.
Check out our Latvia coverage page for our full list of services
National Calling for Sales and Marketing Outreach
National Calling is now enabled on our Latvia business phone numbers – enabling you to make local calls that are routed in-country. Because our network is fully interconnected with the Latvian national network, we can deliver a myriad of benefits compared to international calling services:
- Best-Quality Routing: Calls to Latvia phone numbers are routed locally, so they never leave the country. This minimizes the number of hops required to deliver the call and ensures the best-possible call experience for both parties in terms of quality, latency and security
- Reachability: Because we route these phone calls in country, we are able to guarantee that they can reach any destination in Latvia’s telephone numbering plan, including special numbers and short codes.
- Local Presence Dialing: Because calls are presented with CLIs in the correct national format, they are much more effective for sales and marketing outreach. In fact, our research estimates that local calls command 3-4x higher answer rates than those made from international numbers.
Toll-Free Phone Numbers for Contact Centers and Conferencing
At the same time, we are pleased to announce that toll-free phone numbers in Latvia are also online.
If you’ve been following this blog, you’ll know we’re in the final sprint of enabling toll-free access across every member nation of the EU, in addition to high-value markets across the rest of Europe, the Americas and the Asia Pacific region.
Our toll-free phone numbers are perfect for contact center customers who wish to ensure high-quality customer experience and conferencing platforms in need of local freephone access for their end users.
Latvian toll-free phone numbers carry the prefix 80XXXXXX.
Business Phone Numbers for Local Presence in Latvia
These new services join our current extensive coverage in the country. It’s worth noting that, since 2016, Latvia does not maintain geographical numbers.
Instead, they carry public fixed numbers that can be assigned to any address in Latvia. We currently offer the following services in the country:
- Voxbone Voice on public fixed phone numbers (6XXXXXX) toll-free phone numbers (80XXXXXX)
- Voxbone Mobile enabling two-way SMS on our true mobile phone numbers (2XXXXXX)
- International and National Outbound Calling capabilities
- Automated number porting
- Fax support
We’re currently working on bringing our Emergency Calling service to Latvia, at which point it will be enabled for our full-stack, enterprise-grade voice offering. Stay tuned for more announcements very soon!