“No Go” For VoIP Confirmed in the Emirates

Wondering why Voxbone is not offering its services in UAE? Recently, the country’s telecommunications authority, TRA, has confirmed its position on VoIP services: “only two state-owned companies were eligible to obtain a license to offer VoIP-based communications services.”

Hence, all other VoIP-based services, ranging from residential Skype calls to Voxbone’s wholesale SIP trunks, are not permitted.

Given the economic importance of the Emirates and the international character of its population, we have had continuous demand for our services in these countries. So, we would be more than happy to apply for a license and provide our DID service with local UAE phone numbers. With the goal of boosting innovation in residential and enterprise communications, an open licensing process for VoIP services would have offered TRA a way to meet its strategic goal of “promoting the electronic lifestyle in the UAE.”

There will always be service providers who are willing to go lightly over regulatory compliance and business continuity in order to provide local DID numbers from the Emirates. However, these services are not guaranteed and may disappear from one day to the next, so they aren’t recommended for people and businesses who rely on them.

Contact us to talk about UAE phone numbers