As the demand for remote and virtual work increases, Zoom is at the forefront of the movement. Today, the company is one of the world’s most popular tools for video conferencing, seeing astronomical growth in recent years, culminating in massive adoption rates during 2020.
But while Zoom Phone has been making big moves in the marketplace, demand for BYOC services has rapidly accelerated.
So we thought we’d take a look at how, by choosing us as one of the voice providers on its BYOC program, Zoom has led the way to peerless global communications for those that want it.
Zoom Phone’s Solution + The WFH Movement
If you’re not in the know, Zoom Phone is a cloud phone system available as an add-on to Zoom’s platform. What you get is not only their shiny new desk phones and screens but support for inbound and outbound calling alongside integrated telephony features that enable businesses to replace their existing PBX solution.
Why’s that big news? Well, this has been a big part of the industry chatter even before COVID and the WFH movement. But since then “traditional industries” that previously chose not to include remote working for their staff have found new pressure to make remote work the norm, not the exception, after already being forced to adapt.
And with Zoom Phone, businesses have the choice to consolidate all of their business communication and collaboration requirements onto a platform they’re probably already using a lot. All this is making Zoom Phone even more attractive as a UCaaS choice right now.
From Conferencing To BYOC
So how does Voxbone fit in?
Well, we’ve been working with Zoom for years now (since 2013 to be precise) and we’ve both come a fair way since then. We’ve always provided them with dial-in services for their conferencing platform across more than 50 markets. But our relationship isn’t just a transactional one. Our CEO, Itay, explains it best:
“We’ve always shared Zoom’s simple and powerful vision for communication that works consistently and reliably…Together, we will continue taking cloud communications to the next level” – Itay Rosenfeld, CEO of Voxbone.
And like us, Zoom is always willing to provide their customers with the highest level of service possible, regardless of their size. Making sure each and every one has the support they need for their comms, so they can focus on their business. So when they announced their BYOC offering last year it made perfect sense for us to be one of their carriers of choice.
“From day one, Voxbone has made it simple for us to scale our coverage quickly and deploy our services faster through their APIs. So we knew that Voxbone was an ideal candidate to help us grow the capabilities of Zoom Phone and enable our customers to go global faster, and more easily” – Vi Chau, Product Manager of Zoom Phone
What Does Zoom Phone BYOC Capability Get You?
In short, Zoom Phone BYOC gets you flexible PSTN connectivity options for businesses looking to migrate to Zoom Phone.
Plus, businesses that want to keep their current PSTN provider can redirect their existing voice circuits/trunks to the Zoom Phone cloud. This allows them to enjoy all of the benefits and features of Zoom Phone while keeping their existing service providers/contracts, phone numbers, and calling rates with their current carrier.
As for the added benefits of Voxbone in this area, you’re going to get:
- Global Network + Support – No matter where you need numbers, you can use Zoom Phone powered by Voxbone’s Global Network for coverage in more countries than Zoom Phone can currently offer natively.
- Built-in Resilience – By using Voxbone as a Zoom Carrier BYOC option, your data is transferred through our Dedicated Global interconnect between the Zoom platform & Voxbone’s network. This guarantees our highest quality audio delivery as part of the parcel, and at no extra cost,.
- MSP Ready – For managed service providers and resellers, this level of integration is a no brainer. You’ve got the clout that comes with Zoom Phone, and the quality of Voxbone’s network rolled into a simple, consumable package.
What these kinds of partnerships are showing is that carriers, platforms, and MSPs alike are beginning to see how by integrating their offerings they can get closer to a Global Communications offering that benefits everyone. And this kind of openness and interoperability is a big step in the right direction for the industry as a whole.
Can You Use Voxbone as Your Sole Zoom Phone BYOC Carrier?
Yes! In fact, doing this will mean that you can guarantee your using our top-quality network for every Zoom Phone call you make.
And getting your Zoom Phone BYOC account up and running using Voxbone’s network is super simple and can be done in just 4 simple steps:
- Enable Voxbone as Your Zoom Phone Carrier (BYOC)
- Add Your Number Ranges (Buy or Port In)
- Configure inbound routing
- Allocate your numbers into your zoom account
Want to give it a go yourself? For more detailed info on how to do this check out our awesome guide.
Using Other Platforms Alongside Zoom? Voxbone Can Be Your Carrier For All of Them
For companies that like to mix and match their platforms, they might use Zoom Phone for Core Telephony, Five9 for the contact center, and Twilio as the development hub for their own applications. Using Voxbone as a BYOC option provides the ability to use our network for each area of your business.
Plus, you can avoid margin stacking and cut your overall communications bill, as well as extending the reach of your platforms into any of the 65 markets where we provide coverage and that it might not natively support.