Compliant voice and SMS coverage across 92% of the global economy

Update: 06/06/2019

Exciting news phone number fanatics! Today we take another big step forward on our quest to offer the most comprehensive coverage for cloud voice and SMS services:

Estonia gets the Full-Stack treatment

Voxbone Voice is now fully online in Estonia. Our comprehensive suite of voice services includes fully-localized two-way voice with National Calling capabilities, automated number porting and Emergency Calling – all from the cloud.

If you do business in the Baltic States, Voxbone is now your one-stop shop for local telephony services. Voxbone Voice is available in Estonia and Lithuania, while we offer International and Emergency Calling plus automated number porting in Latvia.

National Calling in Hong Kong and Greece

Two countries that might not seem to have much in common at first glance. However, both are equipped for National Calling on the Voxbone Network. And both are also gearing up for the introduction of Voxbone Voice, our full-stack offering. So watch this space for more.

Now, your end users can present a fully localized two-way presence to their customers, with the ability to make and receive in-country calls. National Calling means full reachability in a given market with access to complete national numbering plans, not to mention local CLIs for 3-4x higher answer rates.

Original article:

92% of the Global Economy a Phone Call Away

At Voxbone, our mission is to become the world’s first truly-global one-stop shop for compliant cloud communications. We’ve been working towards this goal for nearly 15 years. It’s required us to build a best-in-class global voice network, become masters of compliance, build relationships with carriers and develop new products and features.

But at the heart of it all is our coverage. Because as good as our services are, if they’re not available everywhere you need them, you’ll be forced to juggle multiple providers and contracts – and we know what a headache that can be.

To this end, we’ve built up a comprehensive coverage map over the years and  pursue an ambitious roadmap to fill in the gaps. But the bottom line is that we provide voice and messaging services in more places than anywhere else: 10,000+ municipalities across 65+ countries to be precise. That adds up to 92% of the entire global economy, to give you a better sense of where we’re currently at. Let that sink in for a moment. With Voxbone, you can establish a local presence that puts you in direct contact with 92% of the world’s wealth through one single contract and platform. That’s a compelling argument, whatever your use case.

In the coverage game, numbers can quickly lose their meaning. It’s easy to pad out your country count by adding in dozens of low-value markets. That’s why we like to emphasize the depth of our offering as well as its breadth. Not only are we available in all the most important markets across the globe, but we offer greater reachability within those markets thanks to our local phone numbers and domestic calling capabilities.

See our coverage by country here

Voxbone Voice

Our full-stack offering is available in 26 countries. Voxbone Voice delivers a fully localized two-way presence made up of our entire suite of Inbound and Outbound Voice services, not to mention the ability to port your existing phone numbers to Voxbone using our automated tool.

Americas Canada, United States
EMEA Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Spain, Sweden, Switzerland, United Kingdom
Asia Pacific Australia, New Zealand

Inbound Voice

The cornerstone of building a local presence in markets across the globe. Provide customers and end users with local, toll-free, national and mobile call routes into your business.

Perfect for a multitude of use cases including contact centers and conferencing platforms, where you wish to provide freephone access to your platforms or services.

Americas Argentina, Brazil, Canada, Chile, Colombia, Dominican Republic, El Salvador, Mexico, Panama, Peru, Puerto Rico, United States, Venezuela, Virgin Islands
EMEA Austria, Bahrain, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, UAE, United Kingdom
Asia Pacific Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Thailand, Vietnam

Outbound Voice

Our suite of Outbound Calling services is made up of three strands: National Calling, International Calling and Emergency Calling. Read on to learn what each one delivers and the business value it brings.

National Calling

National Calling delivers the ability to make local calls from your phone numbers in 28 countries. Local calls can reach any other number contained within that country’s national numbering scheme. Because our network is fully interconnected in these countries, calls can be routed in-country for maximum quality and lowest-possible latency. This also enables us to present these calls with local caller ID, which delivers 3-4x higher answer rates.

With National Calling from Voxbone, phone calls you make from the cloud are indistinguishable from those made with a legacy carrier service.

Americas Canada, United States
EMEA Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Spain, Sweden, Switzerland, United Kingdom
Asia Pacific Australia, Hong Kong, New Zealand

More contact center use cases

International Calling

Our International Calling service is active in 39 countries. Simply put, International Calling enables you to dial any fixed or mobile number in the world from your Voxbone phone numbers.

Our Best Quality Routing engine takes care of connecting your calls from A to B. If the person you’re calling is in the same country, it will automatically route in-country. If they’re in a different country, it will send the call internationally. All you have to do is dial.

Americas Argentina, Canada, Peru, United States
EMEA Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom
Asia Pacific Australia, Hong Kong, New Zealand, Singapore

Emergency Calling

The ability to dial local emergency services from your Voxbone phone numbers, available in 33 countries. With our platform and APIs, it’s easy to register a physical address to your virtual phone numbers, so when emergencies occur, we can instantly route emergency calls (e911, 112, 999 etc) to the relevant Public Safety Answering Point and they will instantly know where to send first responders.

Finally, you can let go of that legacy landline without worrying about leaving your users unprotected or your communications non-compliant.

Americas Canada, Puerto Rico, United States
EMEA Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom
Asia Pacific Australia, New Zealand

Learn more about Outbound Calling

Number Portability

Automate the process of porting your existing numbers to Voxbone in 40 countries. Number porting can often be a complex, painful process. But we’ve taken the pain away, creating a tool that’s easy to use and delivers a streamlined online process that’s the same no matter what country or phone number type you’re porting. We even built an API to help you automate the process.

Americas Canada, Chile, Mexico, Panama, Puerto Rico, United States, Virgin Islands
EMEA Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Romania, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, United Kingdom
Asia Pacific Australia, New Zealand

Voxbone Mobile

Expand your existing telephony use cases by adding messaging capabilities to the mix with Voxbone’s SMS-enabled mobile and local phone numbers, available in 25 countries. With Voxbone Mobile, you can extend your reach and continue conversations offline.

Because our mobile phone numbers come from true mobile ranges and are provisioned without the need for SIM cards, you get a higher-quality service that’s compatible with 2FA systems and short codes.

Americas Brazil, Canada, Mexico, United States
EMEA Austria, Belgium, Croatia, Czech Republic, Denmark, France, Israel, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Romania, Russia, Sweden, United Kingdom
Asia Pacific Australia, China, Singapore, Vietnam

Check out our full coverage table here

Here's something else you might want to read
Toll-free phone numbers for Poland, freshly served!