Compliant Voice and SMS Coverage Precisely Where You Need It

Update: 25/10/2019

Another update for you phone number fans.

Turkey Goes Full Stack

Today sees us enable our domestic outbound calling capabilities in Turkey, meaning the country now supports our full-stack voice offer. That means you can now fully replicate the functionality of legacy phone lines from the cloud, with local dial tones and CLI and access to the country’s entire national dial plan, including emergency services.

Bulgaria Toll-Free Numbers Are Go!

In addition, we’ve launched toll-free phone numbers in Bulgaria, meaning we now have coverage for our toll-free service across 26 of the 28 EU countries, in addition to dozens more across the rest of Europe, the Americas and the Asia-Pacific region!

Original article:

92% of the Global Economy a Phone Call Away

At Voxbone, our mission is to become the world’s first truly-global one-stop shop for compliant cloud communications. We’ve been working towards this goal for nearly 15 years. It’s required us to build a best-in-class global voice network, become masters of compliance, build relationships with carriers and develop new products and features.

But at the heart of it all is our coverage. Because as good as our services are, if they’re not available everywhere you need them, you’ll be forced to juggle multiple providers and contracts – and we know what a headache that can be.

To this end, we’ve built up a comprehensive coverage map over the years and  pursue an ambitious roadmap to fill in the gaps. But the bottom line is that we provide voice and messaging services in more places than anywhere else: 10,000+ municipalities across 65+ countries to be precise. That adds up to 93% of the entire global economy, to give you a better sense of where we’re currently at. Let that sink in for a moment. With Voxbone, you can establish a local presence that puts you in direct contact with 93% of the world’s wealth through one single contract and platform. That’s a compelling argument, whatever your use case.

In the coverage game, numbers can quickly lose their meaning. It’s easy to pad out your country count by adding in dozens of low-value markets. That’s why we like to emphasize the depth of our offering as well as its breadth. Not only are we available in all the most important markets across the globe, but we offer greater reachability within those markets thanks to our local phone numbers and domestic calling capabilities.

See our coverage by country here

Voxbone's cloud communications coverage

Voxbone Voice

Our full-stack offering is available in 32 countries. Voxbone Voice delivers a fully localized two-way presence made up of our entire suite of Inbound and Outbound Voice services, not to mention the ability to port your existing phone numbers to Voxbone using our automated tool.

AmericasCanada, Puerto Rico, United States
EMEAAustria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom
Asia PacificAustralia, New Zealand

Inbound Voice

The cornerstone of building a local presence in markets across the globe. Provide customers and end users with local, toll-free, national and mobile call routes into your business.

Perfect for a multitude of use cases including contact centers and conferencing platforms, where you wish to provide freephone access to your platforms or services.

AmericasArgentina, Brazil, Canada, Chile, Colombia, Dominican Republic, El Salvador, Mexico, Panama, Peru, Puerto Rico, United States, Venezuela, Virgin Islands
EMEAAustria, Bahrain, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, UAE, United Kingdom
Asia PacificAustralia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Thailand, Vietnam

Outbound Voice

Our suite of Outbound Calling services is made up of three strands: National Calling, International Calling and Emergency Calling. Read on to learn what each one delivers and the business value it brings.

National Calling

National Calling delivers the ability to make local calls from your phone numbers in 35 countries. Local calls can reach any other number contained within that country’s national numbering scheme. Because our network is fully interconnected in these countries, calls can be routed in-country for maximum quality and lowest-possible latency. This also enables us to present these calls with local caller ID, which delivers 3-4x higher answer rates.

With National Calling from Voxbone, phone calls you make from the cloud are indistinguishable from those made with a legacy carrier service.

AmericasCanada, Puerto Rico, United States
EMEAAustria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom
Asia PacificAustralia, Hong Kong, Singapore New Zealand

International Calling

Our International Calling service is active in 39 countries. Simply put, International Calling enables you to dial any fixed or mobile number in the world from your Voxbone phone numbers.

Our Best Quality Routing engine takes care of connecting your calls from A to B. If the person you’re calling is in the same country, it will automatically route in-country. If they’re in a different country, it will send the call internationally. All you have to do is dial.

AmericasArgentina, Canada, Peru, United States
EMEAAustria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom
Asia PacificAustralia, Hong Kong, New Zealand, Singapore

Emergency Calling

The ability to dial local emergency services from your Voxbone phone numbers, available in 35 countries. With our platform and APIs, it’s easy to register a physical address to your virtual phone numbers, so when emergencies occur, we can instantly route emergency calls (e911, 112, 999 etc) to the relevant Public Safety Answering Point and they will instantly know where to send first responders.

Finally, you can let go of that legacy landline without worrying about leaving your users unprotected or your communications non-compliant.

AmericasCanada, Puerto Rico, United States
EMEAAustria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom
Asia PacificAustralia, Hong Kong, New Zealand

Learn more about Outbound Calling

Number Portability

Automate the process of porting your existing numbers to Voxbone in 42 countries. Number porting can often be a complex, painful process. But we’ve taken the pain away, creating a tool that’s easy to use and delivers a streamlined online process that’s the same no matter what country or phone number type you’re porting. We even built an API to help you automate the process.

AmericasBrazil, Canada, Chile, Mexico, Panama, Puerto Rico, United States
EMEAAustria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Romania, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, United Kingdom
Asia PacificAustralia, Hong Kong, New Zealand, South Korea

Voxbone Mobile

Expand your existing telephony use cases by adding messaging capabilities to the mix with Voxbone’s SMS-enabled mobile and local phone numbers, available in 25 countries. With Voxbone Mobile, you can extend your reach and continue conversations offline.

Because our mobile phone numbers come from true mobile ranges and are provisioned without the need for SIM cards, you get a higher-quality service that’s compatible with 2FA systems and short codes.

AmericasBrazil, Canada, Mexico, United States
EMEAAustria, Belgium, Croatia, Czech Republic, Denmark, France, Israel, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Romania, Russia, Sweden, United Kingdom
Asia PacificAustralia, China, Singapore, Vietnam

Check out our full coverage table here