This past December I penned a blog post detailing the potential WebRTC has in revolutionizing enterprise telecommunication. Since then, we have been hard at work to provide our customers with the foundation needed to experiment with WebRTC in their businesses. It seems the hard work paid off, as our click-to-call widget generator was recently awarded Best “Customer Service Solution” at ITEXPO East 2016!

Featuring an enriched Javascript library for added telephony functionality, Voxbone’s widget generator allows large enterprise contact centers and service providers to add a click-to-call button to their web application by simply copying and pasting ready-to-use HTML code from Voxbone’s web portal. Calls made by clicking the button are then delivered over a regular SIP trunk, enabling easy integration of WebRTC calls into SIP-based PBXs and contact center platforms.

And because Voxbone’s WebRTC-to-SIP gateway is offered “as-a-service,” rather than “as-a-software,” implementation is not only simple, but inexpensive.

Are you interested in learning more about Voxbone’s award-winning click-to-call service? Click here for more information on how your enterprise can benefit from this technology!

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