Staying five moves ahead

8x8 provides unified communications support including collaboration tools, phone systems and business analytics, all in the cloud. The company has been selected as a “Leader” in the Gartner Magic Quadrant for UCaaS for the past five years. With support from Voxbone’s worldwide infrastructure services, 8x8 can focus on serving international enterprise customers with the best service at game-changingly low rates.

  • Voxbone superpowers enterprises and startups

    Challenges

    From multinational corporations to offshore contact centers, the requirements for telephony can lead to high costs and complicated systems. As 8x8 faces ever-increasing demand to provide communications services outside of North America, the company looked for a provider that would ensure compliance across scores of countries, with consistent quality, no matter the distance.

  • Voxbone is trusted by giants and unicorns

    Solution

    Voxbone’s services are built to fulfill the high expectations of 8x8’s customers including contact centers and large enterprises. With Voxbone’s web portal and APIs, 8x8 can change number configurations and call routing in real time. Voxbone also supports local number portability in more than 30 countries–this lets 8x8 easily port their customers’ old numbers to their network.

Results

Large corporations are leading the charge, taking their communications away from on-prem solutions and into the cloud. But they still need local numbers for things like customer service and dial-in conferencing. Having access to Voxbone’s phone numbers from across the globe gives 8x8 the foundation to support the best possible unified communications platform for some of the biggest businesses in the world.

"Voxbone’s portfolio of numbers and related support, as we expand into data centers in Europe and Asia, will greatly enhance our ability to satisfy the growing demand for 8x8 services and phone numbers outside of North America."

Mehdi Salour, Senior VP of Network Operations and DevOps, 8x8

Company Profile

  • CategoryCloud communications
  • TypePublic
  • Founded1987
  • Employees800
  • Key PeopleVikram Verma, CEO
  • Website8x8.com
  • HeadquartersSan Jose, CA

One contract, flat fees

No need to mess around with multiple contracts or fluctuating fees. We made things simple with one global contract and flat pricing that doesn’t skyrocket as you grow.

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