Weapons of mass construction

CRB is a global design, construction and engineering company that has built more than $1.5B in capital projects in the past 30 years. The company needed to the right collaboration tools to extend its reach in developing and emerging markets. By using Voxbone’s integrations with Skype for Business, they were able to bring together their 13 global offices and easily connect to a growing number of partners worldwide.

  • Voxbone superpowers enterprises and startups

    Challenges

    CRB needed to revamp its email, collaboration, and conferencing tools, which offered little integration and high costs. CRB employees, customers, and partners outside of the U.S. complained that joining conference calls meant making expensive long-distance calls that could last hours. In order to reduce costs and make tools more valuable for its teams, CRB decided turned to Voxbone and Skype for Business for an easier, more cost-effective alternative.

  • Voxbone is trusted by giants and unicorns

    Solution

    In 2007, CRB migrated communications from a legacy system to one supported by Voxbone and Skype for Business, in order to reach locations in Asia, Europe and North America. With all of the heavy lifting on Voxbone’s shoulders and instant number provisioning via the web, CRB was able to efficiently deploy a new communications infrastructure to get people talking across borders and saving them time and money.

Results

Thanks to Voxbone’s flat-rate pricing model, CRB’s team members are able to talk for as little or as long as they’d like, without worrying about per-minute fees looming overhead. The integration with Skype for Business gave users more ways than ever to get in touch, from messaging to screen sharing and video. With Voxbone’s local numbers in more than 6,000 area codes, CRB was able to extend their reach without breaking a sweat.

"Voxbone had a welcoming and easy-to-use platform and portal. From their sales account managers, to technical contacts, they have been very easy to work with. Our staff is very happy with the new international conferencing capabilities and voice quality."

Derek Hagmeier, IT Manager, CRB

Company Profile

  • CategoryConsulting, design and construction
  • TypePrivate
  • Founded1984
  • Employees1,000
  • Key PeopleJeff Biskup, CEO & founder
  • Websitecrbusa.com
  • HeadquartersKansas City, MO

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