Game of Phones

Dialpad has seen a rapidly growing customer base (more than 45,000 businesses) adopt the company’s cloud-based solution on a global scale. We’re talking video, voice and messaging across platforms and devices, all with one service. Magic. That’s why Dialpad turned to Voxbone’s infrastructure services for quality, flexibility, and unrivaled international coverage.

  • Voxbone superpowers enterprises and startups

    Challenges

    Here’s global telephony summed up in three words: super, super complex. Offering a consistent solution means having to sort through pricing and regulations from country to country, which costs time and money. For companies like Dialpad that offer channels such as SMS, toll-free and geographic dialing, the more they can get from a single communications provider the better.

  • Voxbone is trusted by giants and unicorns

    Solution

    Voxbone helps Dialpad’s customers break into new markets (more than 9,000 cities in 60+ countries) with just a few clicks. Services including emergency service access, mobile numbers with two-way SMS capabilities, and toll-free customer service lines–provisioned instantly with Voxbone’s web portal and API–give Dialpad a major advantage compared to the old way of building a communications infrastructure.

Results

Dialpad is helping Anywhere Workers move from one place to another without being tied down by the costs and complications of traditional telephony. With multichannel support, emergency service access and API-enabled services, Voxbone offers Dialpad more capabilities across borders, without the complications that could cause problems for a growing global company.

"Setting up services with Voxbone is a fast and easy process that lets us deliver high-quality connections to our enterprise customers on a global scale."

Craig Walker, CEO & co-founder, Dialpad

Company Profile

  • CategoryCloud communications
  • TypePrivate
  • Founded2011
  • Employees180+
  • Key PeopleCraig Walker, CEO & co-founder
  • Websitedialpad.com
  • HeadquartersSan Francisco

One contract, flat fees

No need to mess around with multiple contracts or fluctuating fees. We made things simple with one global contract and flat pricing that doesn’t skyrocket as you grow.

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