Putting customer support in the fast lane
E-commerce moves fast, especially when it’s on a motorbike in the form of a hot soup getting colder by the minute. App-based ordering service Foodpanda has tapped into the global demand for meal delivery and reaches diners’ doors in 22 countries. Voxbone supports Foodpanda’s global reach with local phone number provisioning that leaves traditional telephony in the dust.
"While the growth is certainly exciting, it has come hand in hand with some challenges, especially in regards to how we look at telecoms. Choosing Voxbone gives us the benefit of a worldwide foundation for our contact centers."
- Company CategoryE-commerce
- Company TypePrivate
- Key PeopleCo-Founder & CEO: Ralf Wenzel
- HeadquartersBerlin, Germany
One contract, flat fees
No need to mess around with multiple contracts or fluctuating fees. We made things simple with one global contract and flat pricing that doesn’t skyrocket as you grow.