CRB Lays the Building Blocks for Success
We help the global construction and engineering firm lay the foundation for successful collaboration.
Weapons of mass construction
CRB is a global design, construction and engineering company. It has built more than $1.5B-worth of capital projects over the past 30 years. For a company with interests in so many countries, effective collaboration across borders is essential. The firm needed the right communications tools to extend its reach in developing and emerging markets. By using Voxbone’s integration with Skype for Business, it was able to bring together 13 global offices. It could also connect easily to a growing number of partners worldwide with an effective conferencing solution powered by toll-free phone numbers.
CRB needed to revamp its email, collaboration, and conferencing tools, which offered little integration and high costs. Employees, customers, and partners outside the US complained that joining conferences required making expensive long-distance calls that could last hours. So to reduce costs and make tools more valuable for its teams, CRB decided turned to Voxbone and Skype for Business. This gave it instant access to an easier, more cost-effective alternative.
In 2007, CRB migrated communications from a legacy system to one supported by Voxbone. As a result, it was able to reach locations in Asia, Europe and North America. Voxbone took care of the heavy lifting and provides instant phone number provisioning via the web. So CRB could efficiently deploy a new communications infrastructure across borders, saving time and money.
CRB Gets More Collaborative
Thanks to Voxbone’s flat-rate pricing model, CRB’s team can talk for as little or as long as they like. And they no longer need to worry about per-minute fees looming overhead. The integration with Skype for Business gave users more ways than ever to get in touch, from messaging to screen sharing and video. With Voxbone’s local numbers available in more than 10,000 area codes, CRB was able to extend its reach without breaking a sweat.
Voxbone had a welcoming and easy-to-use platform and portal. From their sales account managers, to technical contacts, they have been very easy to work with. Our staff is very happy with the new international conferencing capabilities and voice quality.
More Case Studies
Aircall Takes Shortest Path to Global Scale
The company has rapidly scaled its cloud phone systems to 60+ markets with Voxbone’s APIs and worldwide, compliant coverage
NICE inContact Makes CX Personal
The company makes CX personal with its transformative 1-on-1 approach and a helping hand from Voxbone
Subscribe for more
Sign up for the latest news, updates and insights from Voxbone.