Account Manager

Team:
Account Management

We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.


Voxbone is looking for an Account Manager to join our merry band of misfits in our London office, taking our business development operations to the next level.


Voxbone bridges the far-flung, diverse and intricate worlds of software development and telecoms. Our services are the most reliable in the industry and can be used by developers of apps, e-commerce and communications platforms to interact with their customers. You will be part of a global team working around the clock and made up of approximately 190 people from more than 30 different countries. Our customers include the fastest growing, most exciting tech players out there - including giants and unicorns you know and use daily. We are privately-owned and our investors encourage us to run very fast.


If you can not only keep up but set the pace, if your positive thinking is contagious and you’re determined to succeed, if you’re a smart learner and can pick yourself up quickly when you’re knocked down, then Voxbone is the place for you.


You'll work as part of a young and vibrant team spread across San Francisco, Los Angeles, Austin, Brussels, Iasi, Seoul, Hong Kong, Singapore, and Dublin. 


Let's break it down..

●      Be the primary point of contact and build long-term relationships with customers

●      Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

●      Present Voxbone’s services and tools, to new and existing customers to ensure customers are receiving maximum value from their investment

●      Promote customer adoption for all of our products

●      Grow and maintain revenue consistently from opportunities to go above KPI set

●      Learn and recognize triggers based on customer behavior

●      Liaise between the customer and internal teams to ensure the timely and successful delivery of our products

●      Demonstrate customer advocacy and develop ideas and initiatives within relevant departments to ensure customer loyalty at all times 

●      Maintain an organized reporting within relevant CRM and Marketing & Sales web tools

●      Monitor the statistics of existing and new accounts to spot growth, loss trends, cancellations, orders, invoicing, traffic, etc. 


To bring the win, here’s what you'll have

    A born seller

●      Contagiously positive thinker with a can-do attitude

●      Global, multicultural, cosmopolitan mindset

●      Loves brainstorming and getting the best out of others

●      Extremely determined to succeed, a self-motivated pacesetter

●      A smart learner who recovers quickly from setbacks

●      Ability to establish excellent rapport with all levels of decision-makers

●      BS degree or equivalent level acquired through experience

●      Minimum 2 years’ experience in account management and/or sales

●      Excited by the challenge of selling and the science of making the perfect pitch

●      Fluent in English, other languages an asset

●      Interested in other cultures, internet technologies, and the telecoms industry

●      Demonstrable communication skills and ability to meet targets

●      High level of skill in necessary business tools including MS Excel and Powerpoint

●      Excellent presentation, organization and time management skills

●      Strong identification with Voxbone's Strangely Simple Principles


Sound good? We’re offering…


- A fantastic working environment from our bright and modern office in Spitalfields, London

- Competitive salary and perks

- Frequent social events and company goodies

- Free healthy snacks and drinks including fancy coffee for caffeine addicts

- Health insurance

- Pension scheme

- Work laptop and mobile phone including monthly plan



Because We care...


Voxbone is an equal opportunity employer, and we’re proud of our ongoing efforts to bolster diversity & inclusion in our workplace and wherever our employees are based. Any individuals seeking employment at Voxbone are considered without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, or any other characteristic protected by applicable law.


By submitting your application for one of our open positions, you agree that Voxbone may collect your personal data for recruiting and related purposes. For further information with regards to how Voxbone process your personal data, please see  Voxbone’s Privacy Policy