Account Manager

Account Management

We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

Voxbone (Now Bandwidth) is looking for an Account Manager to join our merry band of misfits in our Austin office, taking our business development operations to the next level.

Voxbone (Now Bandwidth) bridges the far-flung, diverse and intricate worlds of software development and telecoms. Our services are the most reliable in the industry and can be used by developers of apps, e-commerce and communications platforms to interact with their customers. You will be part of a global team working around the clock and made up of approximately 190 people from more than 30 different countries. Our customers include the fastest growing, most exciting tech players out there - including giants and unicorns you know and use daily.

If you can not only keep up but set the pace, if your positive thinking is contagious and you’re determined to succeed, if you’re a smart learner and can pick yourself up quickly when you’re knocked down, then Voxbone (Now Bandwidth) is the place for you.

You'll work as part of a vibrant team spread across San Francisco, Los Angeles, London, Brussels, Iasi, Seoul, Hong Kong, Singapore, and Dublin. 

Let's break it down..

Be the primary point of contact and build long-term relationships with customers

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

Present Voxbone’s (Bandwidth's) services and tools, to new and existing customers to ensure customers are receiving maximum value from their investment

Promote customer adoption for all of our products

Grow and maintain revenue consistently from opportunities to go above KPI set

Learn and recognize triggers based on customer behavior

Liaise between the customer and internal teams to ensure the timely and successful delivery of our products

Demonstrate customer advocacy and develop ideas and initiatives within relevant departments to ensure customer loyalty at all times 

Maintain an organized reporting within relevant CRM and Marketing & Sales web tools

Monitor the statistics of existing and new accounts to spot growth, loss trends, cancellations, orders, invoicing, traffic, etc. 


To bring the win, here’s what you'll have

A born seller

Contagiously positive thinker with a can-do attitude

Global, multicultural, cosmopolitan mindset

Loves brainstorming and getting the best out of others

Extremely determined to succeed, a self-motivated pacesetter

A smart learner who recovers quickly from setbacks

Ability to establish excellent rapport with all levels of decision-makers

BS degree or equivalent level acquired through experience

Minimum 2 years’ experience in account management and/or sales

Excited by the challenge of selling and the science of making the perfect pitch

Fluent in English, other languages an asset

Interested in other cultures, internet technologies, and the telecoms industry

Demonstrable communication skills and ability to meet targets

High level of skill in necessary business tools including MS Excel and Powerpoint

Excellent presentation, organization and time management skills

Strong identification with Voxbone's Strangely Simple Principles

Sound good? We’re offering…

- Competitive salary and bonus package

- Key role in a fast-growing company

- A fun and extremely international environment

- Frequent company events and socials

- Free healthy snacks and drinks, organic coffee for the caffeine addicts!

- Health insurance

- 401k

- Home internet reimbursement

- Work laptop and mobile phone including a monthly plan

- Travel encouragement and flexibility

- Parking allowance

Because We care...

Voxbone is an equal opportunity employer, and we’re proud of our ongoing efforts to bolster diversity & inclusion in our workplace and wherever our employees are based. Any individuals seeking employment at Voxbone are considered without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, or any other characteristic protected by applicable law.

By submitting your application for one of our open positions, you agree that Voxbone may collect your personal data for recruiting and related purposes. For further information with regards to how Voxbone process your personal data, please see  Voxbone’s Privacy Policy