HR – Generalist

HR & Office

We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

Voxbone (now Bandwidth) is the best-kept secret in cloud comms, but we’re ready for our close up! That’s where you come in. As we spread the word and bring more customers and employees aboard, we need a Brussels-based HR Generalist to join our international People Services/HR team

Close your eyes and imagine that…

You have the opportunity to work within a very dynamic People Services/HR team. We are a busy team, I mean really busy! We are ready to scale up, automate and continue to add invaluable advice and support to our ever growing workforce across Europe and Asia (Belgium, UK, Ireland, Romania, Singapore, South Korea). We have a huge amount of determination and commitment to making Voxbone (now Bandwidth) a fantastic place to work and we genuinely care about each and every employee we have.

Your responsibilities will include


Handle all administrative tasks for onboarding, new hire orientation, and exit interviews and offboarding process, including entering data into our HCM platform and auditing for accuracy and compliance

Organise new hires’ travel and housing/accommodation if required for their onboarding

Immigration advice, work permits/visa/expat status submissions and organize employees’ international mobility


Management of the full employee/contractor lifecycle from entry to exit. In particular with staff’s job offers, contracts and addenda, compensation plans and exit documentation

Maintain our employee contractual documentation templates up-to-date compliant with local legislation and management policies

Assist in the communication, interpretation, and upkeep of our Employee Handbooks, employee directory, organizational chart, and contribute to the development of HR policies

Maintain organizational charts and detailed job descriptions along with salary records

Overview the HR employee platforms and make the necessary changes/updates when needed


Maintain and file staff documentation and records in electronic form in our centralized employee storage software

Create regular reports and presentations on HR metrics (e.g. turnover rates).Partner up with the People Services team to implement best practices within the team and work on any other duties as assigned by leadership


Be the primary backup for processing our local payrolls in collaboration with our global payroll provider.

Payroll processing includes entering all new hires, termination and general maintenance data plus employee changes, absences, etc. Be the primary backup for the administration of our local benefits packages: employee perks, wellness programs, insurances, pension plans, leave of absences, etc. Broader office responsibilities

To bring the win, you’ll have…

At least 3-4 years’ experience in the Human Resources field

Fluent in English and French (both written and spoken). Any other European languages is a strong plus

Knowledge of Human Resources processes, procedures, and practices and functional knowledge European employment laws and regulations

Outstanding level of IT literacy (Excel/Google Sheets, Word/Google Docs, PowerPoint/Google Slides, etc)

Pride yourself on accuracy and attention to all details

Write clearly and succinctly in a variety of communication settings and styles

Able to work in an organised and structured manner

Proactive, dynamic and hands-on approach

Ability to work with discretion and maintain confidentiality

A creative problem solver, being cool, calm and collected in your approach

Happy to work in an international tech company with colleagues all around the globe

Sounds good? We are offering

- A fantastic working environment, Avenue Louise.

- A place where you will be fully supported and encouraged to achieve great things and learn.

- A chance to join a company with huge growth plans and constant change.

- Frequent social events and activities.

- Free healthy snacks and drinks (including fancy coffee).

- Public transport allowance.

- Daily lunch allowance.

- Pension plan.

- Hospitalization insurance.

- Company laptop, phone and mobile plan.

Because We care...

Voxbone is an equal opportunity employer, and we’re proud of our ongoing efforts to bolster diversity & inclusion in our workplace and wherever our employees are based. Any individuals seeking employment at Voxbone are considered without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, or any other characteristic protected by applicable law.

By submitting your application for one of our open positions, you agree that Voxbone may collect your personal data for recruiting and related purposes. For further information with regards to how Voxbone process your personal data, please see  Voxbone’s Privacy Policy