SAN FRANCISCO, Calif. – May 19, 2015 – Voxbone today announced that it was selected by Arkadin, one of the largest and fastest growing Unified Communications (UC) and Collaboration Services Providers, to enhance its enterprise audio services. By using Voxbone’s virtual local phone numbers (often referred to as DIDs), Arkadin can streamline conferencing access in more than 8,000 cities in 55 countries, thereby avoiding the costs and complexities of dealing with multiple carriers and wholesale providers.
Conference calls today often involve participants from all over the world, which is why providers such as Arkadin offer dial-in numbers from multiple countries. However, these numbers are traditionally sourced from several local operators and global voice carriers, who typically charge conferencing providers per-minute fees for the international transit of calls. Voxbone solves this complexity by offering conferencing providers a one-stop shop for high-quality, local dial-in numbers in more than 55 countries, at a flat rate. Consolidating services with Voxbone also allows conferencing providers to devote less time and resources on voice access. As conferencing has evolved and its core business has shifted from voice to multimedia, an effortless solution for voice access is vital, so that providers can focus on developing their multimedia solutions.
“We focus on providing simple, reliable conferencing solutions to meet the high expectations of our enterprise customers worldwide, especially when it comes to voice quality. As such, we only work with the best VoIP providers, which will help us meet this end,” said Didier Jaubert, Chief Product and Partnership Officer, Arkadin. “Voxbone’s excellent reputation allows us to feel completely confident in the quality of its services.”
“Arkadin has set high standards for the conferencing and UC market. We admire its ability to continuously meet enterprises’ evolving needs, and are pleased to be selected to contribute to this goal,” said Itay Rosenfeld, CEO of Voxbone. “As Arkadin continues to expand its Lync-based cloud PBX and cloud contact center services worldwide, we look forward to growing together with them in these domains.”
Voxbone is also the provider of choice for NTT Communications, which acquired Arkadin in 2014.
Arkadin is one of the largest and fastest growing Collaboration Service Providers in the world. With a vision rooted in the belief that progress emerges from people’s desire to share, Arkadin offers a complete range of integrated audio, web, video conferencing and Unified Communications solutions. These services are delivered in the cloud for fast, scalable deployment and a high ROI. The company’s global network of 56 operating centers in 33 countries has dedicated local support teams to service its 37,000 customers. As an NTT Communications Group company, Arkadin offers the most comprehensive Collaboration and Unified Communications services for meeting customer needs around the world. For more information: https://www.arkadin.com.
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions, and over 150 secure data centers. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA. www.ntt.com