VoxDID, Vox800 Services Provide Telephone, Toll-Free Numbers and Integration with Contact Centers for Customers Worldwide
BRUSSELS – Feb. 1, 2012 – Voxbone announced today that it is providing geographical and toll-free numbers to help cloud communications provider 8×8 Inc. (Nasdaq: EGHT) expand its international calling capabilities to serve larger business customers on a global scale.
The new relationship with Voxbone enables 8×8 to provide geographical and toll-free numbers for business customers with offices outside of the United States. Additionally, Voxbone services are making it easy for 8×8 to swiftly and fully integrate its recently acquired hosted contact center capabilities with its established telecommunications services.
“Our key strengths make us a valuable partner to meet 8×8’s objectives,” said Voxbone CEO Rod Ullens. “8×8 is seeing growing demand for global numbers, and we are addressing that need with a highly reliable, global network that also provides attractive telecom rates and open APIs for 8×8’s growing base of large enterprise customers.”
8×8 is using VoxDID, which provides geographical numbers to extend the international reach of its network quickly at minimal costs, as well as Vox800, which provides local toll-free phone numbers for various countries for direct inward dialing.
“As part of 8×8’s ‘Global Reach’ initiative, we are pleased to partner with Voxbone to provide both international local and toll free DIDs to our customers,” said Mehdi Salour, 8×8 Vice President of Network Operations. “Along with the adoption of our communications services by larger-sized businesses, we are seeing an increased demand to provide 8×8 services and phone numbers outside of North America, particularly where the customer requires a follow-the-sun contact center support strategy. The addition of the Voxbone portfolio of numbers in conjunction with our expansion into data centers in Europe and Asia will greatly enhance our ability to satisfy these customers.”
About 8×8, Inc.
8×8, Inc. (Nasdaq:EGHT) is a leading provider of cloud communications and computing solutions. With a portfolio of SaaS and IaaS solutions encompassing hosted communications services, contact center, unified communications, video web conferencing, managed dedicated hosting, virtual private servers and more, 8×8 is uniquely positioned as a business’ one-stop shop for everything cloud. 8×8 has been delivering cloud services since 2002 and has garnered a reputation for technological excellence and outstanding reliability, backed by a commitment to exceptional customer support. 8×8 customers include small to medium sized businesses, distributed enterprise organizations and government agencies. For additional information, visit www.8×8.com, or connect with 8×8 on Facebook and Twitter.