Voxbone Cookie Notice

At Voxbone we respect and value your online choices. We understand your care and concern about the information you share with us while using our website voxbone.com, our developer platform developers.voxbone.com, or our blog blog.voxbone.com/ and we commit to respect your preferences in accordance with this Cookie Notice (the 'Notice'), which describes our practices regarding the use of cookies and helps you to be in control of your information at all times.

By using our website you accept the use of cookies in accordance with this Notice. If you do not wish to accept cookies from Voxbone's website, developer platform, or blog, please do not click the OK button from the cookie notification area.

If you wish to have more information on how to disable the cookies dropped from Voxbone's website, developer platform, or blog, please review the section: How to manage cookies?

Like many other companies, we use cookies to collect certain information when you visit our website: voxbone.com, our developer platform developers.voxbone.com, or our blog: blog.voxbone.com/ including the pages you have visited, the date and time, the viewed content and other aggregate information, which will help us to enhance and personalize your experience of our website, understand our performance, and provide you with more relevant adverts or marketing communications (where we received your appropriate consent).

What are cookies?

Cookies are text files which contain a small amount of information, often appearing as a block of numbers and letters, which identify your device.

Here is an example of what a cookie served from our website may look like:

    %7CAQ5CYZSK3BCSHPMEKVL2RE%3A20150105%3A1%7C2OLXLEC…

What is a web beacon?

A web beacon is a small, transparent pixel image which may be placed on a website or in an e-mail and is designed to track the Internet activity of a targeted visitor. Generally, when a user visits a website or interacts with an email that contains a web beacon, that information is recorded for analytical purposes.

Type of information which may be recorded by using a web beacon: user's IP address, for how long a particular page was viewed, at what time, the browser type etc.

We use the web beacon for serving the cookie, count the number of visitors to a web page on our website, count the clicks on web pages, understand at what time the web page containing the web beacon was viewed and eventually create statistics around the effectiveness of our advertising or marketing campaigns.

Our use of cookies and web beacons:

Cookie TypePurpose and Information collectedSource (set by)Expiry period
Adroll Targeting/Advertising cookieThis cookie collects information about your browsing habits (the pages visited on our website and the services you clicked on) so that, with the help of our advertising provider, we may present you with relevant advertisements on other websites based on your previous interaction with our website. The information collected is not transferred to other third parties and remains accessible by Voxbone and its advertising providerThe cookie is a third-party cookie set by Voxbone's display advertising provider: AdRoll. You may see their privacy policy here: https://www.adroll.com/about/privacy

This is a persistent cookie with a standard expiry period of 90 days.


Act-on Web Beacon Tracker

The purpose of using the web beacon tracker is to monitor and collect information about your website visits and accessed content (on website, e-mails communications from Voxbone, developer platform, or our blog) in order to help us better define our marketing campaigns and help us engage with you, as well as sending you marketing communications relevant with the level of interest you have shown in our services.

The information collected refers to the content you have accessed on our website, developer platform, blog or in our e-mail marketing communications, IP addresses and clicks on content.

The information collected it is not transferred to other third parties and remains accessible by Voxbone and its marketing provider.

The Web Beacon Tracker is a third party technology belonging to ACT-ON, our marketing provider and contains a web beacon used in conjunction with an HTTP cookie.

You may see their privacy policy here: https://www.act-on.com/privacy-policy

The Web Beacon Tracker employs a persistent HTTP cookie.

There is no default expiry period; however the cookie is retained by your browser for 365 days after your last visit to Voxbone’s website, developer platform, or blog.

Google Analytics cookie
This cookie collects information about about your browsing habits (the pages visited on our website) and any advertisements that redirected you to this page so that, we may present you with an improved user experience.  

The information collected is not transferred to other third parties and remains accessible by Voxbone and Google Analytics.
The cookie is a third-party cookie set by Google Analytics. 

You may view their privacy policy here: https://support.google.com/analytics/answer/6004245?hl=en.
This is a persistent cookie, with a standard expiry period of 2 years.
UTM Source Cookie
This cookie collects information about specific fields in your URL when you visit our website so we may present you with relevant search and display advertisements based on your searches and previous interaction with our website. 

The information collected is not transferred to any third parties and only remains accessible by Voxbone.
The cookie is a first party cookie set by Voxbone.This is a persistent cookie, with a standard expiry period of 90 days.
Infinity cookie
This cookie collects information about your browsing habits (the pages visited on our website) and any advertisements that redirected you to this page so we may present you with relevant search and display advertisements based on your recent searches and interactions with our website. 

The information collected is not transferred to other third parties and remains accessible by Voxbone and Infinity.
The cookie is a third-party cookie, set by Voxbone's call tracking provider Infinity. 
This is a persistent cookie with an indefinite expiry period.
GCLID cookie
This cookie collects information about specific fields in your URL when you visit our website, so that, we may present you with relevant search and display advertisements based on your searches and previous interaction with our website. 

The information collected is not transferred to other third parties and remains accessible by Voxbone.
The cookie is a first party cookie set by Voxbone.This is a persistent cookie, with an expiry period of 90 days.

How to manage cookies?

We invest many resources and put a lot of effort in ensuring that Voxbone's advertisements and marketing communications are relevant to your interests and displayed in a non-intrusive way. We strongly believe that this is what digital marketing should represent: an unobtrusive way of presenting you with services which match your interests. However, you should be the one in control of whether or not you would like to be served such cookies for the purposes described above, or disable such cookies at a later stage. Therefore, you can manage:

These links will redirect you to our providers' websites where you may opt-out from receiving advertisements or disable cookies placed by them on our behalf. You will be able to select whether or not you allow such cookies to be set on your device. You may also manage cookies through your internet browser's settings. Most browsers will allow you to block new cookies and delete existing ones. You can find the instructions for blocking and deleting cookies by clicking 'help' on your browser's menu.

Contact us

We would be happy to answer any questions or complaints you may have regarding the practices described in this Notice. You can contact us at sales@voxbone.com or write to us at the following address:

Avenue Louise 489, 1050 Brussels Belgium