Life at Voxbone

They say variety is the spice of life. And life at Voxbone is very spicy indeed. We're proud of our cosmopolitan outlook and the international flavor of our team. As specialists in global domination through communications, it couldn't be any other way.

Strangely simple principles

  • Keep it weird

    Solving insanely complex stuff needs creativity, imagination and a touch of weirdness. We have the bravery to explore fresh solutions — however weird and wonderful.

  • Aim for remarkable

    We go to ridiculous lengths to make things better. How can we make things faster, smarter more effective? Good enough isn’t good enough.

  • Delight through details

    Magnifying glass and fine tooth comb at the ready, we always look for opportunities to surprise and delight.
    Think small – it’s the little things that everyone remembers.

  • Do the right thing

    Our reputation is everything. So we always stay honest, above board and crystal clear. We put the work in where it matters - it pays off where it counts.

  • Obsess with easy

    We relentlessly pursue simplicity. Cutting away the unnecessary, leaving lean, seamless experiences that people love.

  • Strive for smiles

    We care deeply about what we do but don’t take ourselves too seriously. We get a kick out of making our clients’ and colleagues’ days just that little bit better.

"At Voxbone, I'm encouraged to find unconventional, creative solutions to the daily challenges of my job. We each have our own responsibilities but there's a great sense of collaboration."

Pon, Finance team

Company benefits

  • 1

    Stimulating workplace

    Generous health insurance and pensions... top tech such as phones and laptops... a Voxbone number for personal use… wellness schemes unique to each office including food, drinks, yoga and massage.

  • 2

    Socials for every team

    Two company-wide socials a year plus regular DIY team events. Paintballing, escape rooms, rafting, cookery classes, Voxbars – or anything else you can think of!

  • 3

    Tasty fun, for a cause

    The rumours are true. We brew our own delicious beer. It's the star of the show. Better yet? Proceeds go to La Fleche, an orphanage doing great work!

  • 4

    Passport to the world

    With offices around the world – our newest is in Hong Kong – there's ample opportunity to travel. London's currently on the move. Check out our swish new home.

Open Roles
Select option
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  • Role
    Team
    City
  • VoIP Developer
    R&D
    Brussels, BE
    VoIP Developer
    R&D, Brussels, BE
    Apply for role

    What will your day look like?

    Our Senior VoIP Developer to join our R&D Department based in Brussels to help build industry-leading products. 

    As one of the most exciting companies in the VoIP tech space, Voxbone is growing fast. With headquarters and development centers in Brussels, Belgium, and Iasi, Romania, we’re creating a technology platform and developing tools to revolutionize the way companies use VoIP for business.

    You will be part of a multi-skilled team that’s delivering the heart of our products and services, based on open source technology. We need a fearless innovator who is able to understand complex challenges and provide industry-leading solutions. Our technology stack consists of Java and C code on top of MySQL, Cassandra and RabbitMQ.

    • Build robust, manageable and scalable voice and messaging services in Java and C
    • Write services for SIP, SMPP, T.38 protocols and many more
    • Analyze project requirements together with your teammates
    • Develop new features and optimize existing ones
    • Work closely with your team incorporating feedback from product management and other stakeholders to create optimally integrated, performing and scalable solutions
    • Rapidly fix bugs and problems and create automatic tests to avoid those in the future
    • Pro-actively look for ways to make Voxbone better
    • Be an active participant in discussions about design and architecture
    • Be passionate about technology and quality deliverables
    • Be an advocate for best practices in software development (TDD, high code coverage unit and integration tests, etc.)

    To join our crew, you will need

    • Deep knowledge of SIP, SMPP
    • Powerful C, C++, Java and Perl skills- you could do this stuff in your sleep
    • Ability to design software for performance and scalability
    • To feel totally at home in a Linux environment
    • A disciplined approach to testing and quality assurance, knowledge of test automation
    • To be a team player, not afraid to communicate clearly on issues and progress
    • To be comfortable working against deadlines

    We would be even happier if you have

    • Working knowledge of asterisk and Kamailio
    • Experience with Java 8, Hibernate and Spring 4
    • Experience with message and job queuing services (RabbitMQ)
    • Experience with MySQL
    • Experience with Cassandra 
    • Great communication skills in English
    • The ability to challenge us at table football, giant chess, pool or our giant Jenga!

    Never heard of us?

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it.

    We take care of the complicated communication processes happening behind the scenes so companies and developers can focus on their business.

    We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in.

    Apply for role
  • Full Stack Java Developer
    Development
    Iasi, RO
    Full Stack Java Developer
    Development, Iasi, RO
    Apply for role

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of carriers.

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up!

     

    That’s where you come in. We need a Full Stack Java Developer to join our merry band of misfits in Iasi, Romania to join us as we continue with exciting projects and building industry-leading products.

     
    As one of the most exciting companies in the VoIP tech space, Voxbone is growing fast. With headquarters and development centers in Brussels, Belgium, and Iasi, Romania. We’re creating a technology platform and developing tools to revolutionize the way companies use VoIP for business.
     
    You will be part of a multi-skilled team that’s delivering a great user experience, based on a modular architecture. We need fearless innovators who are able to understand complex challenges and provide quality-integrated solutions. We use a mixture of agile, kanban and scrum methodologies and our technology stack consists of backend services written in Java on top of MySQL and RabbitMQ and a number of frontend applications written in AngularJS or JSF.

    Key Responsibilities:

    • Build robust, manageable and scalable back-ends in Java
    • Build front-end code in Javascript, AngularJS and JSF
    • Analyze project requirements together with your teammates
    • Develop new features and optimize existing ones from end-to-end
    • Work closely with your team incorporating feedback from product management and other stakeholders to create optimally integrated solutions
    • Rapidly fix bugs and problems and create automatic tests to avoid those in the future
    • Pro-actively look for ways to make Voxbone better
    • Be an active participant in discussions about design and architecture
    • Be passionate about technology and quality deliverables
    • Be an advocate for best practices in software development  (peer programming, TDD, high code coverage unit and integration tests, etc.)

    To join our crew, you will need:

    • Powerful Java skills- you could do this stuff while sleeping
    • Experience working with JavaScript frameworks
    • Understanding of software engineering concepts such as: common data structures and algorithms, design patterns, etc.
    • A disciplined approach to testing and quality assurance, knowledge of test automation
    • Experience designing and implementing REST/SOAP webservices
    • To be a team player, not afraid to communicate clearly on issues and progress
    • To be competent with database concepts and SQL

    We would be even happier if you have

    • Experience with Java 8, Hibernate and Spring 4, AngularJS and/or JSF, MySQL, Cassandra
    • Used to message and job queuing services (RabbitMQ)
    • Comfortable working with Git version control
    • Great English communication skills
    • The ability to challenge us at table football, giant chess, pool or our giant Jenga!

     
    Voxbone offers you:

    • A fantastic working environment, with a collaborative vibe, based in our bright, modern office Palas, Iasi
    • A competitive salary
    • Frequent company events
    • Free healthy snacks and drinks (and coffee if you need the caffeine!)
    • Health Insurance
    • Company laptop
    Apply for role
  • Head of Demand Generation
    Marketing
    London, UK
    Head of Demand Generation
    Marketing, London, UK
    Apply for role

    Ever dialed-in to a conference call or used an app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably used Voxbone services without even realizing it.

    We take the complexity out of communication, making it strangely simple for companies to reach their customers, wherever they are. Our offices are located in San Francisco, Austin, Los Angeles, London, Brussels, Iasi and Seoul.

    That’s where you come in. We are looking for a Head of Demand Generation to scale our demand generation activities and grow our sales pipeline. Someone who has led demand generation teams in well known SaaS brands, has built a highly efficient lead generation machine and knows exactly what it takes to keep those SQLs coming day in and day out.

    A sharp, energetic, hands-on and results-oriented leader who works hard, fast and to the best-possible outcomes. Yes we want it all. You can meet aggressive ROI targets because you’re the best tech geek among marketers and the best marketer among tech geeks.

    As Head of Demand Generation, you’ll manage a team of performance marketers, you’ll work in our London office, report to the Chief Commercial Officer and enjoy frequent travel opportunities.

    Close your eyes and imagine…

    • Scaling and optimizing our demand generation machine
    • Managing an enthusiastic and motivated team of performance marketers
    • Running account-based marketing campaigns across email, display, SEM, SEO, website and events
    • Delivering high-quality sales leads
    • Defining and executing a best-in-class marketing automation plans
    • Leading an enthusiastic and motivated team to deliver effective results
    • Collaborating with other departments to understand the buyer journey
    • Tracking KPIs with an emphasis on ROI from marketing activities
    • Optimizing campaigns, lead flow and scoring, data hygiene and nurture models
    • Outperforming the benchmarks and our expectations

     

     

    You’ve got moxie and you’ve mastered…

    • Demand generation or customer acquisition (5+ years) for a well known SaaS brand(s)
    • Management (3+ years) of demand generation/customer acquisition teams
    • Ownership of multi million campaigns in SEM and digital marketing
    • Account-based email marketing, including definition and execution
    • Marketing automation processes, systems and integration – delivered to industry best practices
    • Exact science background , MBA, or previous entrepreneurial experience as a founder – an advantage

    To really bring the win, you’ll have…

    • A martech ‘hacking’ mindset you love connecting marketing platforms to optimise the demand generation machine. Zapier is your best friend and you’re well-versed in marketing  data enrichment (Clearbit, Datafox), sales automation (outreach.io, salesloft), marketing automation platforms (Marketo, Hubspot), CRMs (zoho, salesforce) and always keeping an eye on new martech solutions coming into market.
    • Analytical and quantitative skills that are second to none, so you can chart data flows, interpret numbers and translate information into actionable intelligence
    • Excellent communication, written and verbal, paying close attention to detail
    • A sales-first approach that always considers the ROI perspective and lives by our MQL, SQL and Closed-Won metrics
    • Strong organizational skills to manage people, projects and deadlines
    • Understanding of SQL to write queries and generate reports based on CRM data
    • The creativity to drive engagement metrics for marketing collaterals when working with content writers and graphic designers
    • An insatiable desire to grow yourself, your team and Voxbone
    • Genuine passion about what you do, going above and beyond on any given task – you can’t help it, it’s who you are.Leadership – inspiring others to follow your lead

    Sounds good? We’re offering…

    • A fantastic working environment from our bright and modern London office in trendy Shoreditch
    • Competitive salary
    • Travel opportunities to our other offices and beyond
    • Frequent company breakfasts and social events
    • Free healthy snacks and drinks (including fancy coffee)
    • Health insurance
    • Pension scheme
    • Work smartphone and laptop
    Apply for role
  • Internal Communications & Office Administrator
    Human Resources
    London, UK
    Internal Communications & Office Administrator
    Human Resources, London, UK
    Apply for role

    What will your day look like?

     

    Are you a creative communicator with event management experience who enjoys facilitating communication between different teams? Then you might be the perfect fit for the role as Voxbone’s Internal Communications Manager. We are looking for an individual who can work independently, drive the IC strategy, and connect teams spread across different offices, on two different continents, with in total nearly thirty different nationalities on board. In your role you will write, create and present internal news via different channels. You will organise all internal company events (summer party, charity week, DIY team building etc.) and manage the budget for the internal communication too. Your English is just stunning and you have interest for other languages as well. You are not afraid to jump on the stage to make announcements and gather people together, all this because of your self-confidence and recognized public speaking skills.

     

    Internal Communications

    • Drive the internal communication strategy
    • Write, edit and create internal news and share them across our different channels
    • Deliver two main company events per year and other fancy happenings
    • Organise or facilitate monthly events in the local offices
    • Manage, maintain and improve Voxbone Intranet
    • Manage the internal communication budget including invoice processing
    • Work with external and internal suppliers and research ideas for employee incentives

    Office duties

    • Daily coffee machine check-up to make sure the caffeine is flowing
    • Order food and goods for the UK office (groceries, stationery & office equipment monitoring)
    • Be the first point of contact to assist employees
    • An experienced, energetic and positive communicator who can work independently
    • Strong experience in Event management
    • Excellent English – both written and spoken
    • Any other language is an asset – conversational French is a strong advantage for the organization of two main company events (June & December, mist of the time in Belgium)
    • Fascinated by the power of words, you are a creative and passionate writer
    • You are truly people person, not afraid to travel to meet the rest of our community (recurrent trips to Brussels)
    • Excellent presentation skills
    • Confirmed experience in editing text using basic html, web editors or similar
    • High level of IT literacy
    • Able to work in an organised and structured manner
    • Proactive and hands-on
    • Ability to work with discretion and maintain confidentiality
    • You recognize yourself in our culture and connect with our company spirit: you have a geeky attitude, you help others and you dare to go the extra mile
    • Finally, you found this job spec badly written? This means we need you within the HR team and want to hear more from you!

     

    Wondering what we’re offering?

      • An intense and fun work experience
      • A young and highly diverse environment
      • Competitive salary and bonus package
      • Key role in a fast-growing company
      • Private medical insurance
      • Home internet reimbursement
      • Travel encouragement and flexibility
      • Healthy snacks, organic coffee everyday
      • Ping pong, foosball and much more
      • Smartphone with monthly subscription
      • Frequent team events

     

    Never heard about us?

    We are Voxbone. Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies and developers can focus on their business.

    We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in. As Voxbone’s sales team lead you will be part of a global team working around the clock and made up of approximately 150 people from more than 30 different countries. Our customers include the fastest growing, most exciting tech players out there – including giants and unicorns you know and use daily. If you can not only keep up but set the pace, if your positive thinking is contagious and you’re determined to succeed, then Voxbone is the place for you.

    Apply for role
  • Head of Brand
    Marketing
    London, UK
    Head of Brand
    Marketing, London, UK
    Apply for role

    Ever dialed-in to a conference call or used an app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably used Voxbone services without even realizing it.

    We take the complexity out of communication, making it strangely simple for companies to reach their customers, wherever they are. Think of the disruption that ride sharing apps created in the taxi industry. That’s what we do to communication.

    Our offices are located in San Francisco, Austin, Los Angeles, London, Brussels, Iasi and Seoul.

    So far we have been operating behind the scenes, but It’s about time we take front stage, and that’s where you come in. We want a Head of Brand to help us spread the word, shaping the way that the world sees Voxbone and grow our market share within new audiences.

    Your mission, should you choose to accept it, will be to translate brand vision and mission into go-to-market strategies that increase brand awareness and fuel the funnel for our demand generation activities.

    As Head of Brand, you’ll manage a team of marketers, work in our London office, report to the Chief Commercial Officer and enjoy frequent travel opportunities.

    Close your eyes and imagine…

    • Building a global brand that would become the communication platform for any business worldwide
    • Managing a team of marketers to develop a  ‘demand generation first’ brand that is optimized to fuel demand generation and to meet aggressive ROI goals
    • Leading content and thought leadership strategy – Overseeing production of marketing and sales collaterals, developing a product marketing strategy and working with content writers to generate captivating one pagers, videos, sales and tradeshow decks, website content, social updates and other collaterals – serving thought leadership and demand generation goals
    • Leading the company’s PR strategy  to maximize brand exposure in tier 1 publications
    • Providing Marketing Operational Project Management, from enhancements to the website to the production of promotional giveaways
    • Managing events strategy by overseeing our tradeshow calendar to maximize exposure among our target audience, working with our marcom manager to develop a branded events series
    • Planning overall marketing budget and its ongoing tracking
    • Educating and aligning the company around the brand’s direction, choices and tactics

    You’ve got moxie and you’ve mastered…

    • Scaling SaaS brands successfully across the globe
    • The B2B landscape, having sold into businesses large and small
    • Leading from the front with a native’s command of English, as well as excellent communication and interpersonal skills
    • Numbers, metrics and spreadsheets as well as words
    • A BS/MS degree in marketing or a related field

     

     

    To really bring the win, you’ll have…

    • Head of Brand / Marketing (3-5 years) experience, preferably for B2B SaaS companies
    • Agile marketing mindset, adapting quickly to changing market conditions and business requirements
    • Technology in your blood – you’re a digital native, a tech geek who enjoys being the ambassador of highly technical products
    • The ability to think beyond the space outside the box
    • Ad Agency background – an advantage
    • An MBA or a background as an analyst – an advantage

     

     

    Sounds good? We’re offering…

    • A fantastic working environment from our bright and modern London office in trendy Shoreditch
    • Competitive salary
    • Travel opportunities to our other offices and beyond
    • Frequent company breakfasts and social events
    • Free healthy snacks and drinks (including fancy coffee)
    • Health insurance
    • Pension scheme
    • Work smartphone and laptop
    Apply for role
  • Fraud & Compliance Lead
    Legal & Regulatory
    London, UK
    Fraud & Compliance Lead
    Legal & Regulatory, London, UK
    Apply for role

    We are looking for a Fraud & Compliance Lead to support the Head of Legal & Regulatory Affairs in managing our team who is investigating on a daily basis fraud & compliance team with an open communication culture and by offering effective guidance.

     

    You will be the contact point for all team members and be able to act proactively to ensure smooth team operations and effective collaboration. You set clear team goals and ensure that delegation of tasks is done in a manner that ensures that deadlines are always met.

     

    You will also provide administrative support to the Legal & Regulatory Affairs department and assist the team on day-to-day operations.

    This role is opened in our London office, so if you are immediately available please keep reading and get in touch with us!

    What we will expect you to do/be:

    A leader born by:
        •    Creating an inspiring team environment
        •    Overseeing day-to-day operations, delegating tasks and setting clear team goals and deadlines
        •    Encouraging your team members to be creative and ensuring open communication within the team
        •    Identifying their training needs and providing them guidance
        •    Answering their questions, coaching them and oversees their work for quality and compliance with company processes
        •    Developing your own strategies and techniques to enhance performance
        •    Reporting to management about team performance and objectives
        •    Developing strategies for effective customer interactions
        •    Coordinating joint activities with other departments (e.g. sales, product)
        •    Overseeing the Abuse Department’s recruitment process as well as the onboarding and training of new hires

     

    Manage the Abuse Inbox by:
        •    Processing requests from Law Enforcement Authority (LEA), or any complaints received
        •    Leading the proactive measures towards customers to ensure compliance with Voxbone Terms and Conditions, and reduce the amount of “abuse cases”
        •    Preparing metrics and statistics in regards to the volume, type, and trends of abuse cases
        •    Actively participating to regulatory and industry group initiatives for prevention of numbering misuse
       
    An admin and organization wizard by:
        •    Being the first line of support and answer to any team members or authorities questions related to reports
        •    Investigating Voxbone systems & databases
        •    Providing support to team members for preparing statistical info and figures and submit the information to National Regulatory Authority (NRA)
        •    Maintaining up to date the reporting manual;
        •    Following-up and monitoring legal invoicing process
        •    Maintaining structured information on corporate organisation
        •    Liaising with the notary to obtain certified copies, apostilles, etc.
        •    Obtaining company excerpt in the required language
        •    Liaising with translation companies, when translation of specific documents is requested
        •    Being the first point of contact for any questions related to domain names and brand registration
        •    Providing support :
        ◦    to legal counsels for the credit&collection process
        ◦    with any research requested by the legal counsels
        ◦    with the digital signature process
        ◦    to other internal teams for different processes, such as numbering applications

    Desired experience
        •    Preferably with a legal background, Bachelor in law or equivalent by experience
        •    Experience in communication with law enforcement authorities or regulatory is an advantage
        •    Personal interest in Internet and Telecommunication industry
        •    Tech savvy, know how attitude with a good understanding of trends particularly in cloud communications
        •    Computer literate: you are an Excel expert, MS office and PPT
        •    Fast learner and able to grasp complex issues rapidly and accurately
        •    Strong communication skills: you are recognize for being clear and persuasive
        •    Self-starter with self-driven initiative to continue learning
        •    Analytically minded and quantitative data skills; with strong eye for details
        •    English and German are mandatory, any other language is a strong asset too
        •    Looking forward to join a global and multicultural company
        •    You take ownership and goes above and beyond given mission to achieve company goals

     

    Voxbone perks?
    Beyond the opportunity to build upon your skills, working with a dedicated and creative team to have real impact on the business, Voxbone offers the following:
        •    A competitive salary
        •    A fantastic working environment, with a collaborative vibe, based in our bright offices
        •    Frequent company breakfasts and events
        •    Free healthy snacks and drinks (and coffee if you need the caffeine!)
        •    Company laptop, smartphone and work mobile plan
        •    Health plans for permanent employees
        •    And many more things we won’t reveal too you yet!

    Never heard about us?
    Ever been on a conference call? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We are Voxbone: the global source for real-time communication. Our Communication as a Service solutions make it simple for businesses, cloud communication providers, international carriers and enterprise contact centers to extend the reach of their voice networks quickly, globally, and economically. We deliver carrier-grade virtual numbers from more than 60 countries and over 9,000 cities around the world. Our landline, mobile and toll-free numbers can be ordered in real-time online and via an API. We are the only provider of our kind, with our own number ranges, telecommunications licenses and a global private VoIP backbone. Our offices are located in San Francisco, Austin, Los Angeles, London, Brussels, Iasi and Seoul. Among our happy customers: Skype, Zoom, Orange Business Services, FoodPanda, Deutsche Telekom, Telefónica, 8X8, NTT Communications, InContact and LiveOps Cloud.

    Apply for role
  • Number Portability Assistant
    Carriers Operations
    London, UK
    Number Portability Assistant
    Carriers Operations, London, UK
    Apply for role

    Ever dialed-in to a conference call or used an app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably used Voxbone services without even realizing it.

     

    We take the complexity out of communication, making it strangely simple for companies to reach their customers, wherever they are. Our offices are located in San Francisco, Austin, Los Angeles, London, Brussels, Iasi and Seoul.

     

    That’s where you come in. We are looking for a Number Portability Assistant to support our Carrier Operations team for our office in Iasi (Romania) or London (UK) as we continue with exciting projects, facilitating communications worldwide.

     

    The Number Portability Assistant is the owner of the full number portability process of the assigned countries. He/she is responsible also for additional countries processes to back-up the rest of the team in case of need.

    Data Operations

    • Input LNP (Local Number Portability) data into Voxbone back office systems.
    • Collect and analyze data downloaded from Voxbone´s back office systems to ensure data is correct and respects number portability process requirements.
    • On the basis of customers demand, submit porting request in the different countries relevant systems.
    • Liaising with customers where required to get relevant information to update back office tools systems.
    • Track and report on all LNP requests until verified that they have been completed successfully.

     

    Customer contact

    • Keep customers informed of the status of their requests.
    • Reply customers enquiries regarding Number Portability processes or to general questions,
    • Liaise with Sales team whenever it is needed to ensure customer’s satisfaction.

     

    Quality analysis and reporting

    • Execute basic quality tests to verify completion of LNP requests using Voxbone tools (internal software and possible newly developed tools within the company).
    • Ensure that relevant data are ready to be used for monthly reports.
    • Assist in the preparation of monthly reports according with the guidelines given to the team.

     

    System improvements

    • Report any failure or bug identified in the internal systems/processes or external partners systems/processes and follow it up until it has been correctly resolved.
    • Participate in the testing of the failure reported to ensure the fix proposed is line with the requests placed.
    • Implement and oversee operational systems and communication used by our partners when possible.

    To really bring the win, you need:

    • A bachelor degree level or equivalent through experience
    • Minimum 1 years professional experience
    • To be fluent in English (written and oral). German, French and Spanish are a strong asset
    • Advanced Microsoft Office skills with an excellent level in Excel
    • To be very rigorous and have accurate numeracy skills
    • To have strong analytical and reporting skills 
    • To have an eye for details 
    • To be pro-active & team player 
    • To be well organized, able to prioritize and plan ahead

     

    Sounds good? We are offering

    • A fantastic working environment from our bright and modern offices in Palas (Iasi), Shoreditch (London)
    • Competitive salary
    • Frequent company breakfasts and social events
    • Free healthy snacks and drinks (including fancy coffee)
    • Health insurance
    • Monthly internet allowance and IT device
    Apply for role
  • Junior Telecom Fraud Investigator
    Legal & Regulatory
    London, UK
    Junior Telecom Fraud Investigator
    Legal & Regulatory, London, UK
    Apply for role

    Are you a young bachelor in Law and looking for a full time position? Willing to join a multicultural and young team? Are you not afraid of following processes and managing a multiple of administrative tasks? Would you be at ease dealing with officials such as law enforcement authorities or national regulatory authorities?

    Then we have a job for you!  

    We are looking for a Junior Telecom Fraud Investigator support our Legal team in our London office, in Shoreditch. So if you are immediately available, please keep reading and get in touch with us!

    What we will expect you to do/be:

    Our Junior Telecom Fraud Investigator is providing support and assisting the team on day-to-day operations on a variety of tasks, including maintaining and organizing files, conducting research, and handling on a daily basis any requests from law enforcement and national regulatory authorities. To give you a better idea, part of your responsibilities will be to:

    Deal with the abuse Inbox:
    •    Process requests from Law Enforcement Authority (LEA), or any requests received in the abuse inbox by:

    • Assessing the nature of the abuse case;
    • Collecting the relevant information;
    • Providing answer to the request in a fast paced manner, while ensuring quality of the answer and commitment with specific timeline.

    •    Drive proactive measures towards customers to ensure compliance with Voxbone Terms and Conditions, and reduce the amount of “abuse cases”.
    •    Prepare metrics and statistics.
    •    Actively follow up and engage in regulatory and industry group initiatives for prevention of numbering misuse.
    •    Ensure applicability of internal processes in day-to-day activity.

    Master your admin and organization skills by:
    •    Answering to any requests, notifications related to reports;
    •    Querying Voxbone systems & databases;
    •    Preparing statistical info and figures and submit the information to National Regulatory Authority (NRA). Answering follow-up questions as the case may be.
    •    Maintaining up to date the reporting manual;
    •    Managing the invoice follow-up and approval of the team
    •    Maintaining structured information on corporate organisation (such as: manage registred addresses and office rental spaces by acting as single point with the providers; take all administrative steps that might be required to complete any corporate task)
    •    Liaising with the notary to obtain certified copies, apostilles, etc.
    •    Obtaining company excerpt in the required language.
    •    Liaising with translation companies.
    •    Handling any questions related to domain names and brand registration.

    Manage numbers application requests
    •    Perform applications for numbering resources upon request from internal departments;
    •    Maintain up to date the numbering application manual.

    Desired experience
    •    Bachelor degree or equivalent by experience (legal background would be a plus)
    •    Personal interest in Internet and Telecommunication industry
    •    Tech savvy, know how attitude
    •    You are analytical and logical in your reasoning: data analysis has no secret for you
    •    Computer literate: you have a perfect knowledge of MS office (Word and Excel)
    •    Excellent communication skills (written and verbal)
    •    You like solving problems and you have a strong eye for details
    •    Proactive mindset
    •    English and German are mandatory, any other language is a strong asset too
    •    You enjoy a multidisciplinary and admin role and can multitask

    Voxbone perks?
    Beyond the opportunity to build upon your skills, working with a dedicated and creative team to have real impact on the business, Voxbone offers the following:
    •      A competitive salary
    •      A fantastic working environment, with a collaborative vibe, based in our bright London office, based in Shoreditch
    •      Frequent company breakfasts and events
    •      Free healthy snacks and drinks (and coffee if you need the caffeine!)
    •      Company laptop, smartphone and work mobile plan
    •      Health plans for permanent employees
    •      And many more things we won’t reveal too you yet!

     

    Still wonder who we are?
    You have surely been on a conference call? Got a call from a ride-sharing app? Skyped your relatives abroad?

    Then you’ve probably been using Voxbone services without even realizing it. We are Voxbone: the global source for real-time communication. Our Communication as a Service solutions make it simple for businesses, cloud communication providers, international carriers and enterprise contact centers to extend the reach of their voice networks quickly, globally, and economically.

    We deliver carrier-grade virtual numbers from more than 60 countries and over 9,000 cities around the world. Our landline, mobile and toll-free numbers can be ordered in real-time online and via an API. We are the only provider of our kind, with our own number ranges, telecommunications licenses and a global private VoIP backbone.

    Our offices are located in San Francisco, Austin, Los Angeles, London, Brussels, Iasi and Seoul.
    Among our happy customer: Skype, Zoom, Orange Business Services, FoodPanda, Deutsche Telekom, Telefónica, 8X8, NTT Communications, InContact and LiveOps Cloud.

    Apply for role
  • Quality Assurance Tester
    PMO
    Iasi, RO
    Quality Assurance Tester
    PMO, Iasi, RO
    Apply for role

    Ever dialed-in to a conference call or used an app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably used Voxbone services without even realizing it.

    We take the complexity out of communication, making it strangely simple for companies to reach their customers, wherever they are. Our offices are located in
    San Francisco, Austin, Los Angeles, London, Brussels, Iasi and Seoul. That’s where you come in. We are looking for a Quality Assurance Tester to join our PMO (Project
    Management Office) team in our office of Iasi, Romania.

    In this role you will participate to the creation of a quality assurance framework, search for, investigate, report and track issues, and participate in the full development lifecycle. You will have to ensure the scalability, availability and faulttolerance of applications, test plans, design new test cases and analyzing defect reports.

    Close your eyes and imagine yourself being responsible for:

     

    Voxbone quality assurance

    • Defining and maintaining process to follow project quality delivery
    • Insuring efficient communication of all internal processes

    Project test organization

    • Defining test plans & tests cases
    • Constructing test scenarios and scripts
    • Coordinating & executing tests with Business & IT team

    Quality reporting

    • Giving global visibility on quality

    Quality improvement

    • Setting up automated tool to execute regression testing
    • Proposing and putting in place any improvements to simplify internal practices

    To really bring the win, you’ll have or be…

    • An IT & Business background
    • A prior testing experience in Java, Web & backend environment is an
    • advantage
    • An experience in global and multicultural companies is an asset
    • Passionate about new technologies and have an affinity with the Telecom
    • sector
    • A secret addiction to testing tools
    • Familiar with XML and WSDL technology
    • Knowledge of SQL (Structured Query Language) and of PL/SQL
    • A Windows & Linux user, recognized as and office tools expert
    • Stunning communication skills
    • Seen as an example while building reports
    • Natural talent for training others
    • A self-motivated team player but you are also able to work autonomously
    • Fluent in English – other language is an asset.
    • In love with our company culture

    Sounds good? We are offering:

    • A cool & cosy work environment in our bright and modern office in Palas, Iasi
    • Competitive salary
    • Travel opportunities to our other offices
    • Frequent company breakfasts and social events
    • Free healthy snacks and drinks (including the caffeine)
    • Medical insurance
    • Meal vouchers
    • Company laptop
    Apply for role
  • Commercial Business Analyst
    Sales
    London, UK
    Commercial Business Analyst
    Sales, London, UK
    Apply for role

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. We need a Commercial Business Analyst to join our merry band of misfits in London.

    You’ll work as part of a young and vibrant team spread across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, Seoul and Hong Kong.

    Close your eyes and imagine…

    • Working with teams across Voxbone to deliver critical actionable analytical insights to take our commercial strategy and execution to the next level.
    • You’ll need an understanding of SaaS operational metrics, exceptional analytical skills, a background in data-driven decision making, experience mining data and creating dashboards, as well as an inherent bias towards action.
    • Viewing the world through an analytical lens because you’re an intellectually curious tech geek, you approach tasks with a hypothesis-led approach
    • You’re the ‘scientist’ on the team, but you also have an in-depth understanding of commercial considerations.
    • Learning quickly and staying on top of fast-moving, high-impact projects.

     

    Let’s break it down…

    • Designing and implementing analytical processes to improve our key demand generation and performance KPIs.
    • Providing automated reporting insight into previous sales cycles and business development/account management activities for executive and operational teams or individuals.
    • Conducting detailed product sector and item analysis to inform the sales team of magin/sales opportunities of upcoming calls and appointments.
    • Creating processes to track the financial impact and effectiveness of sales activities.
    • Formulating hypothesis and identifying answers based on questions and qualitative input from key stakeholders from other departments to:
      • Determine which analyses will help prove or disprove hypotheses
      • Execute analyses using SQL and NoSQL (elastic search)  as well as tools such as Excel, Kibana, Zoho, Marketo and proprietary systems
      • Prepare findings in easily digestible format for key stakeholders
    • Developing new methodologies for mining data and identify tools for efficient data visualization and storytelling.
    • Optimizing data processing, automation and interpretation.
    • Working with sales and marketing teams to address practical challenges of our industry
    • Identifying projects that the business didn’t even realize it needed

    To bring the win, you’ll have…

    • Experience in consulting or analytics (preferably both)
    • A university degree in physical sciences, maths, economics or engineering
    • Excellent planning and organizational skills
    • Exceptional analytical and quantitative problem-solving skills, experience dealing with large data sets
    • Technical skills for processing and analyzing large amounts of data:
      • Advanced Excel with working knowledge of VBA
      • Advanced SQL and Python, experience pulling/pushing data via API or FTP
      • Database, data warehouse and data processing technologies
      • Data visualization and exploration tools (Kibana, elastic search / NoSQL)
      • Software tools GitHub/Lab and JIRA
      • R, Matlab (preferred)
    • Advanced forecasting and data modelling techniques
    • Flexible, approachable attitude and problem-solving skills
      • Comfortable dealing with ambiguity
      • Keen attention to detail
      • Ability to work to deadlines in fast-paced environment
    • Excellent verbal and written communication skills, particularly for explaining complex analytical findings and financial data in a simple way
    • Understanding of telecommunications industry a bonus
    • Strong sense of commercial acumen
    • Passion for your work and a perfectionist to the core, enjoy collaborating with a team towards a common goal
    • Always curious
    • Strong identification with Voxbone’s Strangely Simple Principles

     

    Sound good? We’re offering…

    • A young, fun and international environment – 8 offices, 30 nationalities, median age under 30
    • Competitive salary
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Health insurance
    • Pension scheme
    • Work laptop and mobile phone including monthly plan
    Apply for role