Life at Voxbone

They say variety is the spice of life. And life at Voxbone is very spicy indeed. We're proud of our cosmopolitan outlook and the international flavor of our team. As specialists in global domination through communications, it couldn't be any other way.

Strangely simple principles

  • Keep it weird

    Solving insanely complex stuff needs creativity, imagination and a touch of weirdness. We have the bravery to explore fresh solutions — however weird and wonderful.

  • Aim for remarkable

    We go to ridiculous lengths to make things better. How can we make things faster, smarter more effective? Good enough isn’t good enough.

  • Delight through details

    Magnifying glass and fine tooth comb at the ready, we always look for opportunities to surprise and delight.
    Think small – it’s the little things that everyone remembers.

  • Do the right thing

    Our reputation is everything. So we always stay honest, above board and crystal clear. We put the work in where it matters - it pays off where it counts.

  • Obsess with easy

    We relentlessly pursue simplicity. Cutting away the unnecessary, leaving lean, seamless experiences that people love.

  • Strive for smiles

    We care deeply about what we do but don’t take ourselves too seriously. We get a kick out of making our clients’ and colleagues’ days just that little bit better.

"At Voxbone, I'm encouraged to find unconventional, creative solutions to the daily challenges of my job. We each have our own responsibilities but there's a great sense of collaboration."

Ana, Marketing team

Company benefits

  • 1

    Stimulating workplace

    Generous health insurance and pensions... top tech such as phones and laptops... a Voxbone number for personal use… wellness schemes unique to each office including food, drinks, yoga and massage.

  • 2

    Socials for every team

    Two company-wide socials a year plus regular DIY team events. Paintballing, escape rooms, rafting, cookery classes, Voxbars – or anything else you can think of!

  • 3

    Tasty fun, for a cause

    The rumours are true. We brew our own delicious beer. It's the star of the show. Better yet? Proceeds go to La Fleche, an orphanage doing great work!

  • 4

    Passport to the world

    With offices around the world – our newest is in Hong Kong – there's ample opportunity to travel. London's currently on the move. Check out our swish new home.

Open Roles
Select option
Select option
  • Role
    Team
    City
  • Junior Switching & Network Engineer
    Infrastructure
    Austin, US
    Junior Switching & Network Engineer
    Infrastructure, Austin, US
    Apply for role

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. As we spread the word and bring more customers aboard, we need a Junior Switching & Network Engineer to join our Infrastructure team in Austin, Texas, or in Simi Valley, California. You will work on the maintenance and expansion of the SS7 network and access points, distributed over Europe, the Americas and Asia. Part of your project will also be to work on our IP Network to increase and maintain our IP backbone and to participate actively in the production changes on our global infrastructure.

     

    In essence, the Junior Switching & Network Engineer is an escalation point for the NOC for all matters related to voice routing, switching and IP networks. You handle network changes, customers interconnections and take part in onsite operations during data canter maintenances.

     

    You’ll work as part of a young and vibrant bunch of people across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, Seoul and Hong Kong.

    Close your eyes and imagine…

    • Prepare and proceed with SS7 interop tests with incumbent operator
    • Monitor and maintain the core network and the SS7 to VoIP gateways
      • Ensure update of systems
      • Ensure upgrade of capacity
    • Monitor and maintain the core network and the routing equipment
      • Ensure update of systems
      • Ensure upgrade of capacity
      • Interconnect customers and suppliers
      • Troubleshoot issues

    • Act as an escalation point for the Voice & IP infrastructure always trying to keep up with Uptime
    • Manage internal and external projects involving various suppliers
      (including hardware suppliers, data centres, and incumbents)

    To bring the win, you’ll have…

    • Master degree in IT/Telecom or equivalent by experience
    • At least three years’ experience in the Telecom/Internet industry
    • General knowledge of interop tests is a strong asset
    • Expert of SIP & SS7 protocols and certification tests
    • Experience of different types of switches
    • IP routing protocols and designs is your passion
    • Used to work with Linux, Asterisk and scripting syntaxes
    • Technical writing is part of your daily life
    • Self-motivation – your team can rely on you to get the job done
    • Ability to prioritize in a dynamic, ever-changing environment
    • You have great communications skills
    • You are creative and able to work in highly critical situation
    • Excellent written and oral skills in English, any other languages are always an asset
    • Strong identification with Voxbone’s Strangely Simple Principles 

    Sound good? We’re offering…

    • A young, fun and international environment in our Austin office (Wework)
    • Competitive salary
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Health insurance
    • Pension scheme
    • Work laptop and mobile phone including monthly plan
    Apply for role
  • Junior Switching & Network Engineer
    Infrastructure
    Simi Valley, US
    Junior Switching & Network Engineer
    Infrastructure, Simi Valley, US
    Apply for role

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. As we spread the word and bring more customers aboard, we need a Junior Switching & Network Engineer to join our Infrastructure team in Austin, Texas, or in Simi Valley, California. You will work on the maintenance and expansion of the SS7 network and access points, distributed over Europe, the Americas and Asia. Part of your project will also be to work on our IP Network to increase and maintain our IP backbone and to participate actively in the production changes on our global infrastructure.

     

    In essence, the Junior Switching & Network Engineer is an escalation point for the NOC for all matters related to voice routing, switching and IP networks. You handle network changes, customers interconnections and take part in onsite operations during data canter maintenances.

     

    You’ll work as part of a young and vibrant bunch of people across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, Seoul and Hong Kong.

    Close your eyes and imagine…

    • Prepare and proceed with SS7 interop tests with incumbent operator
    • Monitor and maintain the core network and the SS7 to VoIP gateways
      • Ensure update of systems
      • Ensure upgrade of capacity
    • Monitor and maintain the core network and the routing equipment
      • Ensure update of systems
      • Ensure upgrade of capacity
      • Interconnect customers and suppliers
      • Troubleshoot issues

    • Act as an escalation point for the Voice & IP infrastructure always trying to keep up with Uptime
    • Manage internal and external projects involving various suppliers
      (including hardware suppliers, data centres, and incumbents)

    To bring the win, you’ll have…

    • Master degree in IT/Telecom or equivalent by experience
    • At least three years’ experience in the Telecom/Internet industry
    • General knowledge of interop tests is a strong asset
    • Expert of SIP & SS7 protocols and certification tests
    • Experience of different types of switches
    • IP routing protocols and designs is your passion
    • Used to work with Linux, Asterisk and scripting syntaxes
    • Technical writing is part of your daily life
    • Self-motivation – your team can rely on you to get the job done
    • Ability to prioritize in a dynamic, ever-changing environment
    • You have great communications skills
    • You are creative and able to work in highly critical situation
    • Excellent written and oral skills in English, any other languages are always an asset
    • Strong identification with Voxbone’s Strangely Simple Principles 

    Sound good? We’re offering…

    • A young, fun and international environment in our Austin office (Wework)
    • Competitive salary
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Health insurance
    • Pension scheme
    • Work laptop and mobile phone including monthly plan
    Apply for role
  • Account Manager
    Sales
    Austin, US
    Account Manager
    Sales, Austin, US
    Apply for role

    Voxbone is looking for an Account Manager to join our merry band of misfits in our San Francisco office, taking our business development operations to the next level.

    Voxbone bridges the far-flung, diverse and intricates worlds of software development and telecoms. Our services are the most reliable in the industry and can be used by developers of apps, e-commerce and communications platforms to interact with their customers. You will be part of a global team working around the clock and made up of approximately 150 people from more than 30 different countries, with a median age below 30. Our customers include the fastest growing, most exciting tech players out there – including giants and unicorns you know and use daily. We are privately-owned and our investors encourage us to run very fast.

    If you can not only keep up but set the pace, if your positive thinking is contagious and you’re determined to succeed, if you’re a smart learner and can pick yourself up quickly when you’re knocked down, then Voxbone is the place for you.

     

    You’ll work as part of a young and vibrant team spread across Austin, Los Angeles, London, Brussels, Iasi, Seoul, Hong Kong and Dublin.

    Let’s break it down and…

    • Be the primary point of contact and build long-term relationships with customers
    • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
    • Present Voxbone’s services, and tools to new and existing customers to ensure customers are receiving maximum value from their investment.
    • Promote customer adoption for all of our products
    • Grow and maintain revenue consistently from opportunities to go above KPI set
    • Learn and recognize triggers based on customer behavior
    • Liaise between the customer and internal teams to ensure the timely and successful delivery of our products
    • Demonstrate customer advocacy and develop ideas and initiatives within relevant departments to ensure customer loyalty at all times.
    • Maintain an organized reporting within relevant CRM and Marketing & Sales web tools
    • Monitor the statistics of existing and new accounts to spot growth, loss trends, cancellations, orders, invoicing, traffic, etc.

    To bring the win, here’s the profile we are looking for:

    • A born seller
    • Contagiously positive thinker with a can-do attitude
    • Global, multicultural, cosmopolitan mindset
    • Loves brainstorming and getting the best out of others
    • Extremely determined to succeed, a self-motivated pace setter
    • Smart learner who recovers quickly from setbacks
    • Ability to establish excellent rapport with all levels of decision makers
    • BS degree or equivalent level acquired through experience
    • Minimum 2 years’ experience in account management and/or sales
    • Excited by the challenge of selling and the science of making the perfect pitch
    • Fluent in English, other languages an asset
    • Interested in other cultures, internet technologies and the telecoms industry
    • Demonstrable communication skills and ability to meet targets
    • High level of skill in necessary business tools including MS Excel and Powerpoint
    • Excellent presentation, organization and time management skills
    • Strong identification with Voxbone’s Strangely Simple Principles

     

    Sound good? We’re offering…

    • Competitive salary and bonus package
    • Key role in a fast-growing company
    • A fun and extremely international environment
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Health insurance
    • Pension scheme
    • Home internet reimbursement
    • Work laptop and mobile phone including monthly plan
    • Travel encouragement and flexibility
    Apply for role
  • Account Manager
    Sales
    Dublin, IE
    Account Manager
    Sales, Dublin, IE
    Apply for role

    Voxbone is looking for an Account Manager to join our merry band of misfits in our Dublin office, taking our business development operations to the next level.

    Voxbone bridges the far-flung, diverse and intricates worlds of software development and telecoms. Our services are the most reliable in the industry and can be used by developers of apps, e-commerce and communications platforms to interact with their customers. You will be part of a global team working around the clock and made up of approximately 150 people from more than 30 different countries, with a median age below 30. Our customers include the fastest growing, most exciting tech players out there – including giants and unicorns you know and use daily. We are privately-owned and our investors encourage us to run very fast.

    If you can not only keep up but set the pace, if your positive thinking is contagious and you’re determined to succeed, if you’re a smart learner and can pick yourself up quickly when you’re knocked down, then Voxbone is the place for you.

     

    You’ll work as part of a young and vibrant team spread across Austin, Los Angeles, London, Brussels, Iasi, Seoul, Hong Kong and Dublin.

    Let’s break it down and…

    • Be the primary point of contact and build long-term relationships with customers
    • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
    • Present Voxbone’s services, and tools to new and existing customers to ensure customers are receiving maximum value from their investment.
    • Promote customer adoption for all of our products
    • Grow and maintain revenue consistently from opportunities to go above KPI set
    • Learn and recognize triggers based on customer behavior
    • Liaise between the customer and internal teams to ensure the timely and successful delivery of our products
    • Demonstrate customer advocacy and develop ideas and initiatives within relevant departments to ensure customer loyalty at all times.
    • Maintain an organized reporting within relevant CRM and Marketing & Sales web tools
    • Monitor the statistics of existing and new accounts to spot growth, loss trends, cancellations, orders, invoicing, traffic, etc.

    To bring the win, here’s the profile we are looking for:

    • A born seller
    • Contagiously positive thinker with a can-do attitude
    • Global, multicultural, cosmopolitan mindset
    • Loves brainstorming and getting the best out of others
    • Extremely determined to succeed, a self-motivated pace setter
    • Smart learner who recovers quickly from setbacks
    • Ability to establish excellent rapport with all levels of decision makers
    • BS degree or equivalent level acquired through experience
    • Minimum 2 years’ experience in account management and/or sales
    • Excited by the challenge of selling and the science of making the perfect pitch
    • Fluent in English, other languages an asset
    • Interested in other cultures, internet technologies and the telecoms industry
    • Demonstrable communication skills and ability to meet targets
    • High level of skill in necessary business tools including MS Excel and Powerpoint
    • Excellent presentation, organization and time management skills
    • Strong identification with Voxbone’s Strangely Simple Principles

     

    Sound good? We’re offering…

    • Competitive salary and bonus package
    • Key role in a fast-growing company
    • A fun and extremely international environment
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Health insurance
    • Pension scheme
    • Home internet reimbursement
    • Work laptop and mobile phone including monthly plan
    • Travel encouragement and flexibility
    Apply for role
  • Business Development Manager
    Sales
    London, UK
    Business Development Manager
    Sales, London, UK
    Apply for role
     

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. We need a Business Development Manager (BDM) to join our merry band of misfits in London.

    You’ll work as part of a young and vibrant team spread across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, Seoul and Hong Kong.

    Main Responsibilities

    The primary role of the Business Development Manager is to prospect for new clients by networking, working closely with marketing, responding to inbound leads, advertising or other means of generating interest from potential clients. The goal of the BDM is to close net new logo clients.

    Support will be provided by the business and it is essential that there is a close working relationship with other members of the Business Development team as well as the Global Head of Business Development. You will be fully accountable for the delivery of your targets and ensuring that you are able to develop a comprehensive and a structured closing plan is key.

    While the exact responsibilities will vary from company to company, the main duties of the Business Development Manager can be summarized as follows:

    New Business Development

    • Prospect for potential new clients and turn this into increased business.
    • Prospect as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network.
    • Identify potential clients, and the decision makers within the client organization.
    • Research and build relationships with new clients.
    • Set up meetings between client decision makers and company’s practice leaders/Principals/executives.
    • Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
    • Own pricing the solution/service.
    • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
    • Present an image that mirrors that of the client.

     

    Business Development Planning

    • Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
    • Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
    • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
    • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

     

    Management and Research

    • Own your forecast and stay on top of your pipeline
    • Ensure that data is accurately entered and managed within the company’s CRM system.
    • Forecast sales targets and ensure they are met.
    • Track and record activity on accounts and help to close deals to meet these targets.
    • Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
    • Research and develop a thorough understanding of the company’s people and capabilities.

    What skills do you need

     

    • Impeccable presentation skills, the ability to establish rapport with decision makers at all levels
    • A BS degree or equivalent level through experience
    • Up to 2 years of sales experience
    • A fascination with selling and the science of making the perfect pitch
    • Native-level English and demonstrable communication skills, other languages a bonus
    • Strong interest in technology, and in disrupting the communication space
    • Ability to work harmoniously with others towards individual and team targets
    • A data-driven approach to solving problems
    • Determination to succeed, learning and recovering quickly from failure
    • A global, multicultural outlook
    • A contagiously positive attitude and a “can do” approach, going above and beyond to complete a given task
    • Strong identification with Voxbone’s Strangely Simple Principles

     

    Sound good? We’re offering…

    • A young, fun and international environment – 8 offices, 30 nationalities, median age under 30
    • Competitive salary
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Health insurance
    • Pension scheme
    • Work laptop and mobile phone including monthly plan

     

    Apply for role
  • Linux Devops Engineer
    Infrastructure
    Dublin, IE
    Linux Devops Engineer
    Infrastructure, Dublin, IE
    Apply for role
     

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. As we spread the word and bring more customers aboard, we need a System Engineer / Linux Expert to join our Infrastructure team in Dublin, Ireland.

     

    Your work on the analysis and deployment of different systems for corporate and production usage on systems distributed over Europe, the Americas and Asia. As our System Engineer / Linux Expert you take part of challenging projects to scale up our infrastructure and new standards for building bricks used to run the products and services of Voxbone.

     

    You also ensure the uptime of Voxbone’s Infrastructure by making the right choice at all stages of the project lifecycle. You can for example define hardware needs and discuss design choices, work on optimizing and keeping in sync the configurations across the different platforms but also securing and improving the monitoring around those tools.

     

    You are part of a highly skilled and trained team with a vast variety of responsibilities and broad knowledge. You’ll be working with other Systems engineers but also Network and Switching Engineers of the Infrastructure operations team and in close relation with project managers, product owners, developers, R&D engineers and NOC members. You have a transversal view on all Voxbone projects and could be involved in design discussions from other team’s projects as well.

    You’ll work as part of a young and vibrant bunch of people across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, Seoul and Hong Kong.

    You’ll function as a member of an agile project team, gathering requirements from all these involved parties, designing and implementing the infrastructure behind the overall solution. You ensure the solution meets all the operational requirements for availability, security, monitoring, alerting and scaling. You automate, test, challenge and demand to be challenged. You believe in “strong opinions, weakly held”, and you’re eager to learn.

     

    You’ll also act as a third line of escalation to the operations infrastructure team.

    You have a very strong knowledge of linux and ansible, and you check several boxes of the list below :

    • Relational databases (mariadb & mysql)
    • Cassandra
    • Kafka
    • Tomcat
    • ELK
    • Consul
    • Docker
    • Openstack
    • RabbitMQ
    • Kong  

    To bring the win, you’ll have…

    • Master degree in IT or equivalent by experience
    • At least three years’ experience in the IT industry
    • More than at ease with Linux systems & services
    • Excellent knowledge of scripting languages like bash, perl & others
    • Hardware architecture has no secret for you
    • Recognized knowledge of MySQL, database operations and Virtualization
    • Experience with database management and storage systems
    • Networking and security is part of your daily life
    • Self-motivation – your team can rely on you to get the job done
    • Ability to prioritize in a dynamic, ever-changing environment
    • You have great communications skills
    • You are creative and able to work in highly critical situation
    • Excellent written and oral skills in English, any other languages are always an asset
    • Strong identification with Voxbone’s Strangely Simple Principles

     

    Sound good? We’re offering…

    • A young, fun and international environment in our Dublin office
    • Competitive salary
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Work laptop and mobile phone including monthly plan
    Apply for role
  • Linux Devops Engineer
    Infrastructure
    London, UK
    Linux Devops Engineer
    Infrastructure, London, UK
    Apply for role
    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. As we spread the word and bring more customers aboard, we need a System Engineer / Linux Expert to join our Infrastructure team in Dublin, Ireland.

     

    Your work on the analysis and deployment of different systems for corporate and production usage on systems distributed over Europe, the Americas and Asia. As our System Engineer / Linux Expert you take part of challenging projects to scale up our infrastructure and new standards for building bricks used to run the products and services of Voxbone.

     

    You also ensure the uptime of Voxbone’s Infrastructure by making the right choice at all stages of the project lifecycle. You can for example define hardware needs and discuss design choices, work on optimizing and keeping in sync the configurations across the different platforms but also securing and improving the monitoring around those tools.

     

    You are part of a highly skilled and trained team with a vast variety of responsibilities and broad knowledge. You’ll be working with other Systems engineers but also Network and Switching Engineers of the Infrastructure operations team and in close relation with project managers, product owners, developers, R&D engineers and NOC members. You have a transversal view on all Voxbone projects and could be involved in design discussions from other team’s projects as well.

    You’ll work as part of a young and vibrant bunch of people across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, Seoul and Hong Kong.

    You’ll function as a member of an agile project team, gathering requirements from all these involved parties, designing and implementing the infrastructure behind the overall solution. You ensure the solution meets all the operational requirements for availability, security, monitoring, alerting and scaling. You automate, test, challenge and demand to be challenged. You believe in “strong opinions, weakly held”, and you’re eager to learn.

     

    You’ll also act as a third line of escalation to the operations infrastructure team.

    You have a very strong knowledge of linux and ansible, and you check several boxes of the list below :

    • Relational databases (mariadb & mysql)
    • Cassandra
    • Kafka
    • Tomcat
    • ELK
    • Consul
    • Docker
    • Openstack
    • RabbitMQ
    • Kong  

    To bring the win, you’ll have…

    • Master degree in IT or equivalent by experience
    • At least three years’ experience in the IT industry
    • More than at ease with Linux systems & services
    • Excellent knowledge of scripting languages like bash, perl & others
    • Hardware architecture has no secret for you
    • Recognized knowledge of MySQL, database operations and Virtualization
    • Experience with database management and storage systems
    • Networking and security is part of your daily life
    • Self-motivation – your team can rely on you to get the job done
    • Ability to prioritize in a dynamic, ever-changing environment
    • You have great communications skills
    • You are creative and able to work in highly critical situation
    • Excellent written and oral skills in English, any other languages are always an asset
    • Strong identification with Voxbone’s Strangely Simple Principles

     

    Sound good? We’re offering…

    • A young, fun and international environment in our Dublin office
    • Competitive salary
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Work laptop and mobile phone including monthly plan
    Apply for role
  • Legal & Regulatory Counsel
    Legal & Regulatory
    Austin, US
    Legal & Regulatory Counsel
    Legal & Regulatory, Austin, US
    Apply for role

    Voxbone makes it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in.

     

    We are looking for a Legal & Regulatory Counsel with extensive experience of drafting, reviewing, negotiating on a wide range of contracts to join our team in Austin. So if you are up to join us soon, please keep reading and get in touch with us! The Legal & Regulatory Counsel is responsible to support the Company’s projects and provide legal and regulatory advice on current and upcoming services that the Company wishes to provide.

     

    The role is diverse and challenging, covering multiple legal and regulatory issues in telecommunications and specifically in the voice over IP market.  You will be part of an internationally focused team spread across Brussels and London which means you will gain wide experience across different geographical markets and a good insight into corporate and legal matters.

     

    Regulatory advice and compliance

    • Provide expert advice on specific and complex matters in regards to telecommunications, Voice over IP regulatory framework in countries of coverage and/or countries of interest; which may include drafting of legal and regulatory analyses and risk assessments;
    • As the case may be, provide ongoing support to any internal team whenever there is an operational or regulatory change that may affect the business;
    • Proactively monitor regulatory developments that may impact Voxbone business or coverage expansion plans and provide practical advice internally to impacted business units; Ensure implementation of any changes in order to maintain a compliant service.
    • Develop and maintain relationships with national regulatory authorities and any other authorities that may regulate or oversee implementation of regulations in countries of coverage

     

    Regulatory projects

    • Prepare the entry of Voxbone in a new country or launching a new service in a country of coverage, advice on regulatory decisions and obtain the appropriate licenses/ notifications
    • Provide legal support in any ad hoc projects or activities that have a legal/regulatory impact on the company;
    • As the case may be, takes the lead as Project manager for regulatory project from A to Z and implement a compliance project
    • Oversee internal implementation of legal and regulatory requirements in regards to specific project(s)
    • Develop short and long-term strategies to manage regulatory challenges in regards to a specific project.

     

    Contractual review and support

    • Drafting, negotiating and reviewing contractual agreement(s) relating to commercial matters, insurance, corporate and other business activities of Voxbone, including reviewing and negotiating on legal documentation to support business goals;
    • Drafting, reviewing and negotiating third party suppliers agreements (number portability, interconnection agreement etc.)
    • Draft or update standard terms and conditions, templates, and other types of agreements and legal documents.
    • Provide support for customer contract negotiation, or any customer related matters, as the case may be.

     

    Public policy

    • Follow-up on the activities of associations to which Voxbone is member and report on matters which may be key for Voxbone business
    • Participate and contribute to public consultations conducted by authorities and which are relevant to Voxbone services, as well as reinforcing common positions and develop further lobbying activities
    • Master degree in law – a major in telecommunication law or business law is a strong asset
    • Good knowledge or relevant experience in the Asian market. Any additional experience with other geographical markets will definitely be a plus.
    • Minimum 3 to 5 years professional experience in an international law firm or in the legal and regulatory department of a multinational company
    • Good knowledge of international commercial contract law and business law
    • Keen interest for legal and regulatory work in the telco sphere and voice over IP sector is a must
    • Excellent drafting & negotiations skills
    • Proficient knowledge of English, any other language would be a strong advantage too
    • Excellent oral and written communication skills,
    • Analytical skills
    • Strong work ethic proving reliability and commitment
    • Good collaboration skills within multicultural environment
    • Problem solver and proactive

    Voxbone perks?

    Beyond the opportunity to build upon your skills, working with a dedicated and creative team to have real impact on the business, Voxbone offers the following

    • A competitive salary
    • A fantastic working environment, with a collaborative vibe.
    • Frequent company breakfasts and events
    • Free healthy snacks and drinks (and coffee if you need the caffeine!)
    • Company laptop
    • And many more things that we won’t reveal to you just yet!

     

    Apply for role
  • Content Syndication Manager
    Marketing
    London, UK
    Content Syndication Manager
    Marketing, London, UK
    Apply for role

    Voxbone’s mission is to simplify business communications. As a cloud communication leader, we make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are.

     

    Voxbone’s Demand Generation team is looking for a talented performance marketer focused on using data to develop strategy, drive campaign planning and execution to achieve performance goals at scale.

     

    You’re passionate about all things growth.  You have quantitative and technical data analysis skills and think strategically about learning and measurement frameworks, digital marketing channels and customer acquisition.  On the one hand – you’re a thoughtful thinker who likes to analyze results and deliver actionable business intelligence and insights. On the other – you are a creative problem solver.

     Your key responsibilities for this role include:

     

    • Own content distribution strategy and execution plan through paid social and third party channels,
    • Working closely with content and sales team, initiate and optimize digital campaigns that contribute to demand generation as well as assisting sales outbound efforts,
    • Develop and run large-scale paid social and display campaigns with ABM in mind,
    • Deep understanding of customer stages and sales funnel to successfully enable campaigns that targeting at different funnel stage audiences. Increase overall business demand as well as content engagement,
    • Analytical and experience with content performance metrics, can independently track, report, analyze all campaigns and optimize based on results. Develop hypotheses and analyze findings to recommend solutions that optimize growth channels, funnel conversion, and lower overall acquisition costs while driving scale,
    • Conduct ongoing discussion with sales team to identify the target audience profile and optimize  campaign performance,
    • Identify ABM marketing and other content syndication partners and optimize ABM / content syndication efforts,
    • Respond quickly to changing online marketing trends to capitalize on new opportunities,
    • Initiate new and creative ideas on how to continue scaling and reach new audiences.

    To really bring the win, you need:

     

    • At least 3 years of experience in digital campaign marketing, including hands experience on paid social, display and other content distribution platforms,
    • Familiar and have worked in inbound/content marketing in a B2B environment for over 3 years,
    • Demonstrable impact on business growth via those channels,
    • Excellent analytical, organisational, project management and time management skills,
    • Creative, Adaptable, growth hacker at heart – constantly looking for new ways to generate more demand via various channels,
    • Tech geek – loves technology, enjoys experimenting with new platforms and solutions to maximize paid advertising efficiencies,
    • High levels of integrity, autonomy, and self-motivation,
    • Passion for digital marketing,
    • Razor-sharp attention to detail,
    • Ability to meet deadlines and multitask in a fast-paced, ever changing, dynamic working environment,
    • A proven track record of identifying business opportunities and problem solving,
    • Proactive, Outside the box thinker, can successfully handle ambiguous tasks,
    • Make-things-happen and a can-do attitude.

     

    Start date : January 2019

    Apply for role
  • Engineer
    Infrastructure
    Seoul, KR
    Engineer
    Infrastructure, Seoul, KR
    Apply for role
    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are.

     

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. As we spread the word and bring more customers aboard, we need a full-time Engineer to join our Infrastructure team in Seoul. You will work on the maintenance and expansion of the SS7 network and access points, distributed over Europe, the Americas and Asia. Part of your project will also be to work on our IP Network to increase and maintain our IP backbone and to participate actively in the production changes on our global infrastructure.

     

    In essence, the Engineer is an escalation point for the NOC for all matters related to voice routing, switching and IP networks. You handle network changes, customers interconnections and take part in onsite operations during data canter maintenances.

     

    You’ll work as part of a young and vibrant bunch of people across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, and Hong Kong.

    Let’s break it down:

    • Prepare and proceed with SS7 interop tests with incumbent operator
    • Monitor and maintain the core network and the SS7 to VoIP gateways
      • Ensure update of systems
      • Ensure upgrade of capacity
    • Monitor and maintain the core network and the routing equipment
      • Ensure update of systems
      • Ensure upgrade of capacity
      • Interconnect customers and suppliers
      • Troubleshoot issues
    • Act as an escalation point for the Voice & IP infrastructure always trying to keep up with Uptime
    • Manage internal and external projects involving various suppliers 
      (including hardware suppliers, data centres, and incumbents)

    To bring the win:

    • A Master degree in IT/Telecom or equivalent by experience with qualifications pursuant to the National Technical Qualification Act
    • At least five years’ experience in the Telecom/Internet industry
    • Bi-lingual with working proficiency in English, knowledge of any additional language is always an asset
    • General knowledge of interop tests 
    • An expert of SIP & SS7 protocols and certification tests
    • Experience of different types of switches
    • IP routing protocols and designs is your passion
    • Used to work with Linux, Asterisk and scripting syntaxes
    • Technical writing is part of your daily life
    • Self-motivated – your team can rely on you to get the job done
    • Ability to prioritize in a dynamic, ever-changing environment
    • You have great communications skills
    • Creative, enthusiastic and optimistic
    • Pro-active, persuasive, persistent, patient and able to deliver
    • Customer-oriented: able to show both sympathy and empathy towards customers
    • Ability to tactfully handle stressful and difficult situations
    • Ability to prioritize in a dynamic and changing environment
    • Good at making presentations and influencing others
    • Self-motivated, self-driven, autonomous and reliable
    • Very rigorous and accurate
    • You are creative and able to work in highly critical situation
    • Excellent written and oral skills in English, any other languages are always an asset
    • Strong identification with Voxbone’s Strangely Simple Principles
    Apply for role