Life at Voxbone

They say variety is the spice of life. And life at Voxbone is very spicy indeed. We're proud of our cosmopolitan outlook and the international flavor of our team. As specialists in global domination through communications, it couldn't be any other way.

Strangely simple principles

  • Keep it weird

    Solving insanely complex stuff needs creativity, imagination and a touch of weirdness. We have the bravery to explore fresh solutions — however weird and wonderful.

  • Aim for remarkable

    We go to ridiculous lengths to make things better. How can we make things faster, smarter more effective? Good enough isn’t good enough.

  • Delight through details

    Magnifying glass and fine tooth comb at the ready, we always look for opportunities to surprise and delight.
    Think small – it’s the little things that everyone remembers.

  • Do the right thing

    Our reputation is everything. So we always stay honest, above board and crystal clear. We put the work in where it matters - it pays off where it counts.

  • Obsess with easy

    We relentlessly pursue simplicity. Cutting away the unnecessary, leaving lean, seamless experiences that people love.

  • Strive for smiles

    We care deeply about what we do but don’t take ourselves too seriously. We get a kick out of making our clients’ and colleagues’ days just that little bit better.

"At Voxbone, I'm encouraged to find unconventional, creative solutions to the daily challenges of my job. We each have our own responsibilities but there's a great sense of collaboration."

Ana, Marketing team

Company benefits

  • 1

    Stimulating workplace

    Generous health insurance and pensions... top tech such as phones and laptops... a Voxbone number for personal use… wellness schemes unique to each office including food, drinks, yoga and massage.

  • 2

    Socials for every team

    Two company-wide socials a year plus regular DIY team events. Paintballing, escape rooms, rafting, cookery classes, Voxbars – or anything else you can think of!

  • 3

    Tasty fun, for a cause

    The rumours are true. We brew our own delicious beer. It's the star of the show. Better yet? Proceeds go to La Fleche, an orphanage doing great work!

  • 4

    Passport to the world

    With offices around the world – our newest is in Hong Kong – there's ample opportunity to travel. London's currently on the move. Check out our swish new home.

Open Roles
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  • Role
    Team
    City
  • Engineer
    Infra
    San Francisco, USA
    Engineer
    Infra, San Francisco, USA
    Apply for role
    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are.

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. As we spread the word and bring more customers aboard, we need a full-time Engineer to join our Infrastructure team in Seoul. You will work on the maintenance and expansion of the SS7 network and access points, distributed over Europe, the Americas and Asia. Part of your project will also be to work on our IP Network to increase and maintain our IP backbone and to participate actively in the production changes on our global infrastructure.

     

    In essence, the Engineer is an escalation point for the NOC for all matters related to voice routing, switching and IP networks. You handle network changes, customers interconnections and take part in onsite operations during data canter maintenances.

    You’ll work as part of a young and vibrant bunch of people across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, and Hong Kong.

    Let’s break it down:

    • Prepare and proceed with SS7 interop tests with incumbent operator
    • Monitor and maintain the core network and the SS7 to VoIP gateways
      • Ensure update of systems
      • Ensure upgrade of capacity
    • Monitor and maintain the core network and the routing equipment
      • Ensure update of systems
      • Ensure upgrade of capacity
      • Interconnect customers and suppliers
      • Troubleshoot issues
    • Act as an escalation point for the Voice & IP infrastructure always trying to keep up with Uptime
    • Manage internal and external projects involving various suppliers 
      (including hardware suppliers, data centres, and incumbents)

    To bring the win:

    • A Master degree in IT/Telecom or equivalent by experience with qualifications pursuant to the National Technical Qualification Act
    • At least five years’ experience in the Telecom/Internet industry
    • Bi-lingual with working proficiency in English, knowledge of any additional language is always an asset
    • General knowledge of interop tests 
    • An expert of SIP & SS7 protocols and certification tests
    • Experience of different types of switches
    • IP routing protocols and designs is your passion
    • Used to work with Linux, Asterisk and scripting syntaxes
    • Technical writing is part of your daily life
    • Self-motivated – your team can rely on you to get the job done
    • Ability to prioritize in a dynamic, ever-changing environment
    • You have great communications skills
    • Creative, enthusiastic and optimistic
    • Pro-active, persuasive, persistent, patient and able to deliver
    • Customer-oriented: able to show both sympathy and empathy towards customers
    • Ability to tactfully handle stressful and difficult situations
    • Ability to prioritize in a dynamic and changing environment
    • Good at making presentations and influencing others
    • Self-motivated, self-driven, autonomous and reliable
    • Very rigorous and accurate
    • You are creative and able to work in highly critical situation
    • Excellent written and oral skills in English, any other languages are always an asset
    • Strong identification with Voxbone’s Strangely Simple Principles
    Apply for role
  • Jr. Customer Support Engineer
    NOC
    San Francisco, USA
    Jr. Customer Support Engineer
    NOC, San Francisco, USA
    Apply for role

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

     

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. As we spread the word and bring more customers aboard, we need a Junior Customer Support Engineer to join our NOC (Network Operations Center) team in our brand new office in Dublin, Ireland.

     

    The Junior Customer Support Engineer gives technical support to the customers. He/she also monitors Voxbone’s network and the VoIP carriers’ network.

     

    You’ll work as part of a young and vibrant bunch of people across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, Seoul and Hong Kong.

     

    Close your eyes and imagine yourself…

    Handling our Customer and prospect support via ticketing by

    • Troubleshooting Customer issues and communicating progress in the ticket to the customers
    • Helping the customers with the configuration of Voxbone services
    • Solving issues or escalate them further to carriers or to 2nd Level VoIP & Network Support Engineer
    • Ensuring high rate of customer satisfaction

    The gloves are on, monitoring our network cardio by:

    • Utilising our various monitoring and alerting tools 
    • Managing issues, including troubleshooting issues and liaising with ticket processing 
    • Proactively informing customers of detected issue

    Managing Projects & Documentation by

    • Going through testing cycle of new technologies
    • Enhancing the technical documentation
    • Testing compliance of new carriers or partners before closing of agreement

     

    To bring the win, you’ll have/be…

    • A Bachelor degree or equivalent by experience
    • (ideally) Some previous technical support experience
    • Knowledge of SIP and TCP/IP will help you on your daily job
    • Basic understanding in Linux systems, Java applications or open-source VoIP applications and SS7 network much appreciated
    • The capacity to provide professional feedback to customers in any circumstances
    • The ability to think strategically and evaluate options in the short, medium and long term
    • Excellent organization skills to manage several work streams simultaneously
    • A customer service oriented approach
    • Eager to learn and known for having an eye for details and stress-resistant
    • Experience of working within an ITIL framework
    • Self-motivation – your team can rely on you to get the job done
    • Creative and able to work in highly critical situation
    • Excellent written and oral skills in English, any other languages are an asset
    • Willing and able to work on shifts (weekends & Bank Holidays)
    • Strong identification with Voxbone’s Strangely Simple Principles

    Sound good? We’re offering…

    • A young, fun and international environment in our Dublin office
    • Competitive salary
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Work laptop 
    Apply for role
  • Legal & Regulatory Counsel
    Legal
    Brussels, BEL
    Legal & Regulatory Counsel
    Legal, Brussels, BEL
    Apply for role
    Voxbone makes it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. 
    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. We are looking for a Legal & Regulatory Counsel with extensive experience of drafting, reviewing, negotiating on a wide range of contracts to join our team in Brussels.

    The Legal & Regulatory Counsel is responsible to support the Company’s projects and provide legal and regulatory advice on current and upcoming services that the Company wishes to provide.
    The role is diverse and challenging, covering multiple legal and regulatory issues in telecommunications and voice over IP market.

    You will be part of an internationally focused team spread across Brussels, London and Austin, which means you will gain wide experience across different geographical markets and a good insight into corporate and legal matters.

    Let’s break it down:

    • Drafting, negotiating and reviewing standard and tailor made contractual agreements relating to Voxbone services, commercial matters, IP matters, insurance, corporate and other business activities of Voxbone.
    • Provide general legal support in commercial deals.
    • Draft or update standard terms and conditions, templates, and other type of agreements and legal documents, according to internal policies.
    • Provide specialist and pragmatic legal advice to internal teams on a wide range of matters related to Voxbone activities in different markets and monitor new legislation regarding these matters.
    • Good understanding of credit and collection process and litigation matters under Belgian law.

    Additional responsibilities:

    • Follow-up activities of associations to which Voxbone is member, or regulatory administrations and contribute to common positions papers, consultations and undertake other public policy activities.
    • As the case may be, takes the lead as regulatory project manager and ensures full implementation of a given project within a specific timeframe.
    • Provide support to company’s projects by advising the business departments on various regulatory obligations and oversee the implementation of such requirements.
    • Perform any duties and responsibilities as may be assigned, or modified by the Head of Legal & Regulatory Affairs from time to time.

    To bring the win you will have:

    • Master degree in law – a major in telecommunication law or business law is a strong asset
    • Good knowledge of Belgian law is a must
    • Minimum 3 to 5 years professional experience in an international law firm or in the legal department of a multinational company
    • Good knowledge of international commercial contract law and business law
    • Keen interest for legal and regulatory work in the telco sphere and voice over IP sector is a must
    • Excellent drafting & negotiations skills
    • Proficient knowledge of English and French; any other language is an asset
    • Excellent oral and written communication skills
    • Analytical skills
    • Strong work ethic proving reliability and commitment
    • Good collaboration skills within multicultural environment
    • Problem solver and proactive

    Voxbone perks?

    • Beyond the opportunity to build upon your skills, working with a dedicated and creative team to have real impact on the business, Voxbone offers the following:
    • A competitive salary
    • A fantastic working environment, with a collaborative vibe, based in our bright Belgian office, located in Avenue Louise in Brussels
    • Frequent company breakfasts and events
    • Free healthy snacks and drinks (and coffee if you need the caffeine!)
    • Company laptop, smartphone and work mobile plan
    • And many more things that we won’t reveal to you just yet!
    Apply for role
  • Test Automation Engineer
    PMO
    Dublin, IE
    Test Automation Engineer
    PMO, Dublin, IE
    Apply for role

    Voxbone’s mission is to simplify communications for businesses. We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

    Our Project Management Office is seeking a highly motivated and experienced Senior Test Automation Engineer to join the leader in Cloud Communications and work in our Dublin office.

    You must be passionate about continuously improving the quality of our software, and will help the organisation by being part of an international cross-functional Agile team working closely together with both product and development resources.

    You will report to the head of the PMO team and be part of a young and vibrant team of test specialists spread across Brussels, Iasi and Dublin.

    Close your eyes and imagine that…

    You are a result-oriented, open-minded professional with a minimum of 5 years experience as a test engineer that will help Voxbone to better achieve its strategic goals.

    Let’s break it down…

    • Designing, implementing and verifying test automation solutions in a Java, Javascript, Typescript based test automation framework
    • Contributing to the conceptual improving of the existing test automation system
    • Designing, implementing and maintaining test cases based on specifications
    • Executing a combination of automated and manual tests, and analyse and document their results
    • Collaborating closely with test automation engineers, testers, developers, product owners and experts of different disciplines and teams

    Our ideal candidate will have strong communication skills. We are looking for a hands-on, creative and persistent quality ambassador.  A person with the desire to work in the ever-changing telecommunications space where he/she contributes to bringing Voxbone into the next level.

    To bring the win, you must have …

    Back-end automation

    • Tooling: Postman, SOAPUI, Fiddler
    • Languages: Java, JavaScript, TypeScript
    • Protocols: SOAP & REST
    • Behavior Driven Development
    • Tooling: Cucumber or SpecFlow
    • Gherkin

    Front-end automation

     

    • Tooling: Protractor, Javascript, Typescript, Jasmine, Selenium Webdriver

    Performance testing

     

    • Tooling: Jmeter

    General

     

    • ISTQB certification as Test Automation Engineer or equal by experience
    • OO knowledge
    • Design Patterns familiarity (anti-patterns)
    • Event-driven architectures (events, queues etc.)
    • Databases (SQL & No-SQL)
    • We hope for at least 5 years experience as Test Engineer in an Agile environment
    • A certification in the role of test automation engineer or equal through experience
    • Experience working with programming or scripting languages in the context of testing automation against REST API’s
    • Experience combining both automated and manual testing
    • A proactive attitude
    • Strong communication skills
    • An analytical mind
    • Team spirit

    And,  FINALLY, here’s what we’re offering in return…

    • A fantastic working environment from our bright, modern and serviced office in We Work Dublin, Ireland,  adjacent to the beautiful Stephens Green
    • An opportunity to work with a diverse workforce from across 34 nationalities, in a vibrant, energetic and friendly atmosphere
    • Competitive salary and perks
    • Meet-up and travel opportunities for knowledge exchange
    • Healthy snacks and drinks including fancy coffee for caffeine addicts
    • Communication allowance
    • Health insurance
    • Pension scheme
    • Bike to work scheme
    • Company devices and goodies
    • Regular social events and (unforgettable) company events… we’re a fan of fun!

    Apply for role
  • Business Controller
    Finance
    London, UK
    Business Controller
    Finance, London, UK
    Apply for role

    Voxbone’s mission is to simplify business communications. As a cloud communication leader, we make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are.

    We are currently looking for a Business Controller.

    Within the Business Controlling team of the Finance department, the primary mission of the Business Controller is to provide to the business and to the management the appropriate financial reports in order to support decision making.

    The Finance function is organized around 3 pillars: a Shared Services Centre, which performs all accounting entries, Financial Controlling, who guards over data quality and consistency, as well as statutory reporting, and Business Support, converting data into information and knowledge to support management.

    Let’s break it down…


    Management Reporting & Internal Control

    • Prepare, automate and continuously improve the monthly revenue & volume driver reports for the Group
    • Measure, monitor and analyse commercial and economical KPI of Voxbone products/services
    • Implement, prepare, automate and continuously improve the financial dashboards based on business needs (BoD, regulators, internal departments, banks…)
    • Participate in company cross-departmental projects as the Finance team representative

    Budget and forecast reporting

    • Implement, prepare, automate and continuously improve the budget and forecast process including reports
    • Coordinate budget and forecast with different stakeholders
    • Record the budget and forecast in the accounting software

    Business Intelligence

    • Source information through the internal tools in order to prepare in depth analysis of figures, trends and major events in order to help provide quality, fact-based insights to the internal stakeholders  
    • Drive and support the enhancement and maintenance of existing financial BI tool

    To bring the win you’ll have…

    • Master’s degree in Economics/Accounting or equivalent by experience
    • At least 3 to 5 years of experience as a business controller
    • Excel wizard: you dream about pivot tables
    • Strong technical knowledge of finance processes (accounting, controlling, reporting…)
    • IFRS is a plus
    • Consolidation is a plus
    • Conceptual understanding of ERP systems (AX2012) and BI systems
    • Analytical mindset
    • Proactive, get things done attitude
    • Great organizational skills
    • Customer orientation
    • Business acumen
    • Managing relationships & communication
    • Taking direction & responsibility
    • Fluent in English
    • Accurate, positive and proactive mind-set
    • You love our culture and connect with our values of Commitment to Success, Integrity and Inspiration

    Sound good? Here’s what we’re offering in return…

    • An opportunity to work with a diverse workforce from across 34 nationalities, in a vibrant, energetic and friendly environment.
    • A fantastic working environment from our bright and modern office in Shoreditch, London.
    • Competitive salary and perks
    • Frequent social events and company goodies
    • Free healthy snacks and drinks including fancy coffee for caffeine addicts
    • Health insurance
    • Pension scheme
    • Work laptop and mobile phone including monthly plan

    Apply for role
  • Network & Switching Engineer
    NOC
    Austin, USA
    Network & Switching Engineer
    NOC, Austin, USA
    Apply for role

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. As we spread the word and bring more customers aboard, we need a Switching & Network Engineer to join our Infrastructure team in Austin, Texas, or in Simi Valley, California. You will work on the maintenance and expansion of the SS7 network and access points, distributed over Europe, the Americas and Asia. Part of your project will also be to work on our IP Network to increase and maintain our IP backbone and to participate actively in the production changes on our global infrastructure.

    In essence, the Switching & Network Engineer is an escalation point for the NOC for all matters related to voice routing, switching and IP networks. You handle network changes, customers interconnections and take part in onsite operations during data canter maintenances.

     

    You’ll work as part of a young and vibrant bunch of people across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, Seoul and Hong Kong.

    Close your eyes and imagine…

    • Prepare and proceed with SS7 interop tests with incumbent operator
    • Monitor and maintain the core network and the SS7 to VoIP gateways
      • Ensure update of systems
      • Ensure upgrade of capacity
    • Monitor and maintain the core network and the routing equipment
      • Ensure update of systems
      • Ensure upgrade of capacity
      • Interconnect customers and suppliers
      • Troubleshoot issues

    • Act as an escalation point for the Voice & IP infrastructure always trying to keep up with Uptime
    • Manage internal and external projects involving various suppliers
      (including hardware suppliers, data centres, and incumbents)

    To bring the win, you’ll have…

    • Master degree in IT/Telecom or equivalent by experience
    • At least three years’ experience in the Telecom/Internet industry
    • General knowledge of interop tests is a strong asset
    • Expert of SIP & SS7 protocols and certification tests
    • Experience of different types of switches
    • IP routing protocols and designs is your passion
    • Used to work with Linux, Asterisk and scripting syntaxes
    • Technical writing is part of your daily life
    • Self-motivation – your team can rely on you to get the job done
    • Ability to prioritize in a dynamic, ever-changing environment
    • You have great communications skills
    • You are creative and able to work in highly critical situation
    • Excellent written and oral skills in English, any other languages are always an asset
    • Strong identification with Voxbone’s Strangely Simple Principles 

    Sound good? We’re offering…

    • A young, fun and international environment in our Austin office (Wework)
    • Competitive salary
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Health insurance
    • Pension scheme
    • Work laptop and mobile phone including monthly plan
    Apply for role
  • Network & Switching Engineer
    NOC
    San Francisco, USA
    Network & Switching Engineer
    NOC, San Francisco, USA
    Apply for role

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! 

    That’s where you come in. As we spread the word and bring more customers aboard, we need a Switching & Network Engineer to join our Infrastructure team in Austin, Texas, or in Simi Valley, California. You will work on the maintenance and expansion of the SS7 network and access points, distributed over Europe, the Americas and Asia. Part of your project will also be to work on our IP Network to increase and maintain our IP backbone and to participate actively in the production changes on our global infrastructure.

    In essence, the Switching & Network Engineer is an escalation point for the NOC for all matters related to voice routing, switching and IP networks. You handle network changes, customers interconnections and take part in onsite operations during data center maintenances.

    You’ll work as part of a young and vibrant bunch of people across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, Seoul and Hong Kong.

    Close your eyes and imagine…

    • Prepare and proceed with SS7 interop tests with incumbent operator
    • Monitor and maintain the core network and the SS7 to VoIP gateways
      • Ensure update of systems
      • Ensure upgrade of capacity
    • Monitor and maintain the core network and the routing equipment
      • Ensure update of systems
      • Ensure upgrade of capacity
      • Interconnect customers and suppliers
      • Troubleshoot issues

    • Act as an escalation point for the Voice & IP infrastructure always trying to keep up with Uptime
    • Manage internal and external projects involving various suppliers
      (including hardware suppliers, data centres, and incumbents)

    To bring the win, you’ll have…

    • Master degree in IT/Telecom or equivalent by experience
    • At least three years’ experience in the Telecom/Internet industry
    • General knowledge of interop tests is a strong asset
    • Expert of SIP & SS7 protocols and certification tests
    • Experience of different types of switches
    • IP routing protocols and designs is your passion
    • Used to work with Linux, Asterisk and scripting syntaxes
    • Technical writing is part of your daily life
    • Self-motivation – your team can rely on you to get the job done
    • Ability to prioritize in a dynamic, ever-changing environment
    • You have great communications skills
    • You are creative and able to work in highly critical situation
    • Excellent written and oral skills in English, any other languages are always an asset
    • Strong identification with Voxbone’s Strangely Simple Principles 

    Sound good? We’re offering…

    • A young, fun and international environment in our Austin office (Wework)
    • Competitive salary
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Health insurance
    • Pension scheme
    • Work laptop and mobile phone including monthly plan
    Apply for role
  • Business Controller
    Finance
    San Francisco, USA
    Business Controller
    Finance, San Francisco, USA
    Apply for role

    Voxbone’s mission is to simplify business communications. As a cloud communication leader, we make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are.

    We are currently looking for a Business Controller.

    Within the Business Controlling team of the Finance department, the primary mission of the Business Controller is to provide to the business and to the management the appropriate financial reports in order to support decision making.

    The Finance function is organized around 3 pillars: a Shared Services Centre, which performs all accounting entries, Financial Controlling, who guards over data quality and consistency, as well as statutory reporting, and Business Support, converting data into information and knowledge to support management.

    Let’s break it down…


    Management Reporting & Internal Control

    • Prepare, automate and continuously improve the monthly revenue & volume driver reports for the Group
    • Measure, monitor and analyse commercial and economical KPI of Voxbone products/services
    • Implement, prepare, automate and continuously improve the financial dashboards based on business needs (BoD, regulators, internal departments, banks…)
    • Participate in company cross-departmental projects as the Finance team representative

    Budget and forecast reporting

    • Implement, prepare, automate and continuously improve the budget and forecast process including reports
    • Coordinate budget and forecast with different stakeholders
    • Record the budget and forecast in the accounting software

    Business Intelligence

    • Source information through the internal tools in order to prepare in depth analysis of figures, trends and major events in order to help provide quality, fact-based insights to the internal stakeholders  
    • Drive and support the enhancement and maintenance of existing financial BI tool

    To bring the win you’ll have…

    • Master’s degree in Economics/Accounting or equivalent by experience
    • At least 3 to 5 years of experience as a business controller
    • Excel wizard: you dream about pivot tables
    • Strong technical knowledge of finance processes (accounting, controlling, reporting…)
    • IFRS is a plus
    • Consolidation is a plus
    • Conceptual understanding of ERP systems (AX2012) and BI systems
    • Analytical mindset
    • Proactive, get things done attitude
    • Great organizational skills
    • Customer orientation
    • Business acumen
    • Managing relationships & communication
    • Taking direction & responsibility
    • Fluent in English
    • Accurate, positive and proactive mind-set
    • You love our culture and connect with our values of Commitment to Success, Integrity and Inspiration

    Sound good? Here’s what we’re offering in return…

    • An opportunity to work with a diverse workforce from across 34 nationalities, in a vibrant, energetic and friendly environment.
    • A fantastic working environment from our bright and modern office Avenue de Louise, Brussels.
    • Competitive salary and perks
    • Frequent social events and company goodies
    • Free healthy snacks and drinks including fancy coffee for caffeine addicts
    • Health insurance
    • Pension scheme
    • Work laptop and mobile phone including monthly plan

    Apply for role
  • Business Development Manager
    Sales
    San Francisco, USA
    Business Development Manager
    Sales, San Francisco, USA
    Apply for role

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. We need a Business Development Manager (BDM) to join our merry band of misfits in Austin, Texas.

    You’ll work as part of a young and vibrant team spread across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, Seoul and Hong Kong.

    The primary role of the Business Development Manager is to prospect for new clients by networking, working closely with marketing, responding to inbound leads, advertising or other means of generating interest from potential clients. The goal of the BDM is to close net new logo clients.

    Support will be provided by the business and it is essential that there is a close working relationship with other members of the Business Development team as well as the Global Head of Business Development. You will be fully accountable for the delivery of your targets and ensuring that you are able to develop a comprehensive and a structured closing plan is key.

    While the exact responsibilities will vary from company to company, the main duties of the Business Development Manager can be summarized as follows:

    New Business Development

    • Prospect for potential new clients and turn this into increased business.
    • Prospect as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network.
    • Identify potential clients, and the decision makers within the client organization.
    • Research and build relationships with new clients.
    • Set up meetings between client decision makers and company’s practice leaders/Principals/executives.
    • Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
    • Own pricing the solution/service.
    • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
    • Present an image that mirrors that of the client. 

    Business Development Planning

    • Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
    • Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
    • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
    • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

    Management and Research

    • Own your forecast and stay on top of your pipeline
    • Ensure that data is accurately entered and managed within the company’s CRM system.
    • Forecast sales targets and ensure they are met.
    • Track and record activity on accounts and help to close deals to meet these targets.
    • Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
    • Research and develop a thorough understanding of the company’s people and capabilities.

    What skills do you need

    • Impeccable presentation skills, the ability to establish rapport with decision makers at all levels
    • A BS degree or equivalent level through experience
    • Up to 2 years of sales experience
    • A fascination with selling and the science of making the perfect pitch
    • Native-level English and demonstrable communication skills, other languages a bonus
    • Strong interest in technology, and in disrupting the communication space
    • Ability to work harmoniously with others towards individual and team targets
    • A data-driven approach to solving problems
    • Determination to succeed, learning and recovering quickly from failure
    • A global, multicultural outlook
    • A contagiously positive attitude and a “can do” approach, going above and beyond to complete a given task
    • Strong identification with Voxbone’s Strangely Simple Principles

    Sound good? We’re offering…

    • A young, fun and international environment – 8 offices, 30 nationalities, median age under 30
    • Competitive salary
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Health insurance
    • Pension scheme
    • Work laptop and mobile phone including monthly plan
    Apply for role
  • HR & Office Assistant (Unpaid Internship – 6 months)
    HR & Office
    San Francisco, USA
    HR & Office Assistant (Unpaid Internship – 6 months)
    HR & Office, San Francisco, USA
    Apply for role

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of carriers.

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. We need an HR & Office Assistant to join our merry band of misfits in Brussels.

    You’ll work as part of a young and vibrant team spread across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, Seoul and Hong Kong.

    Close your eyes and imagine that…

    You will be the first impression of Voxbone to the outside world. Welcoming guests or new employees, organizing logistics for the company and act as administrative support to the Office & HR team.

    Further, than this, you will be given the opportunity to work on specific projects that match your personal development and interest in HR matters. The area of application can be decided at a later stage with your mentor among recruitment, training organization, well being at work. Initiatives to increase our colleagues’ well-being are one of our priorities as well.

    Our ideal candidate is a talented, bright, high-energy individual who pays close attention to details and thrives in an ever-changing environment.

    Let’s break it down…

    Office Assistant Support

    • Archiving of legal documents & contracts
    • Provide general administrative support (ingoing & outgoing post, food & goods reception, etc.…)
    • Participate to the visitor’s experience: reception, parking, taxi
    • Coordinate corporate events (team lunch, monthly breakfast and other company gathering)

    Human Resources challenges

    • HR support (administration, internal communication…)
    • HR project to be defined (well-being activities, etc)
    • Organization of the company yearly events (charity event, summer event, Christmas party…)

    What we expect you to be/have/bring with you:

    • In your last year of Bachelor or in Master
    • A scholarship agreement
    • Prior office management or HR experience is an advantage
    • Attention to details, focus on great results and people oriented
    • Fluent in English – French or Dutch is an asset like any other European languages
    • An energetic personality and a professional composure
    • A self-motivated team player with the ability to prioritize and work independently
    • Problem-solving skills
    • Hands-on and enjoy exceeding expectations

    Sounds good? This is an unpaid internship… but we are offering:

    • A fantastic working environment from our bright and modern office in the Avenue Louise in Brussels
    • Frequent social events
    • Free healthy snacks and drinks (including fancy coffee)
    • Public transport allowance
    • Daily lunch allowance
    Apply for role