Life at Voxbone

They say variety is the spice of life. And life at Voxbone is very spicy indeed. We're proud of our cosmopolitan outlook and the international flavor of our team. As specialists in global domination through communications, it couldn't be any other way.

Strangely simple principles

  • Keep it weird

    Solving insanely complex stuff needs creativity, imagination and a touch of weirdness. We have the bravery to explore fresh solutions — however weird and wonderful.

  • Aim for remarkable

    We go to ridiculous lengths to make things better. How can we make things faster, smarter more effective? Good enough isn’t good enough.

  • Delight through details

    Magnifying glass and fine tooth comb at the ready, we always look for opportunities to surprise and delight.
    Think small – it’s the little things that everyone remembers.

  • Do the right thing

    Our reputation is everything. So we always stay honest, above board and crystal clear. We put the work in where it matters - it pays off where it counts.

  • Obsess with easy

    We relentlessly pursue simplicity. Cutting away the unnecessary, leaving lean, seamless experiences that people love.

  • Strive for smiles

    We care deeply about what we do but don’t take ourselves too seriously. We get a kick out of making our clients’ and colleagues’ days just that little bit better.

"At Voxbone, I'm encouraged to find unconventional, creative solutions to the daily challenges of my job. We each have our own responsibilities but there's a great sense of collaboration."

Pon, Finance team

Company benefits

  • 1

    Stimulating workplace

    Generous health insurance and pensions... top tech such as phones and laptops... a Voxbone number for personal use… wellness schemes unique to each office including food, drinks, yoga and massage.

  • 2

    Socials for every team

    Two company-wide socials a year plus regular DIY team events. Paintballing, escape rooms, rafting, cookery classes, Voxbars – or anything else you can think of!

  • 3

    Tasty fun, for a cause

    The rumours are true. We brew our own delicious beer. It's the star of the show. Better yet? Proceeds go to La Fleche, an orphanage doing great work!

  • 4

    Passport to the world

    With offices around the world – our newest is in Hong Kong – there's ample opportunity to travel. London's currently on the move. Check out our swish new home.

Open Roles
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  • Role
    Team
    City
  • Senior Product Manager Mobile and Messaging
    Product
    Brussels, BEL
    Senior Product Manager Mobile and Messaging
    Product, Brussels, BEL
    Apply for role

    The following position is available in either our Brussels or London offices.

    We are Voxbone

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies
    and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in.

    What your will day look like

    We’re looking for a Senior Product Manager Mobile and Messaging to come and join our Product team in Brussels or London. This position will be responsible for owning all aspects of Voxbone’s mobile and messaging services.

    Want to be lead and shape our brand in a dynamic and fast growing Product Management department at our trendy Brussels office? Then keep reading!

    Key Responsibilities

    Product marketing

    • You own all aspects of Voxbone’s mobile services. You have a deep understanding of Voxbone’s mobile strategy and clear grasp of both external and internal factors that influence the product line
    • You have Profit & Loss responsibility over a product portfolio
    • You define Key Performance Indicators that provide visibility over product performance; you develop and manage product performance dashboards
    • You manage costs and pricing as well as all operational processes in order to achieve commercial success and deliver high quality services
    • You perform market analysis and competitive intelligence
    • You drive marketing communications in relation to your product line,  writing blog post and articles, speaking at industry events, etc.

    Product Development:

    • You identify customer-driven use cases and develop data-driven business cases for new services, features and coverage
    • You write detailed requirements and acceptance criteria, and perform thorough validation with Voxbone departments, customers, prospects and/or partners
    • You work with project management to deliver projects on time with the expected level of quality
    • You track the performance of newly launched services and compare them with the business case

    In-life management:

    • You track the financial and operational performance of your services, as well as customer experience
    • You identify levers for improvements of functionality, customer experience and profitability of services
    • You communicate internally and externally on service changes in collaboration with marketing and support teams

    Pre-sales support:

    • You serve as focal point between the sales and technical/operational teams for all matters relating to your services
    • You assist the sales team in answering technical inquiries for prospects and customers
    • You take an active role in meetings or conference calls with prospects and customers, preparing custom presentations for this purpose
    • You write answers to Requests for Proposals

    Business project management:

    • You manage the implementation of some of your projects with project contributors from other departments, from business case to “sunset review”, in-line with Voxbone’s project management methodology.  This includes monthly status presentations to the executive team
    • Prior to launch, you ensure that all tests have been performed and that systems and tools are ready
    • You organize internal and external communication to launch the service

    Are you?

    • A strategic thinker with a great eye for detail?
    • A natural leader with strong communications skills?
    • Are your reliable with a positive approach to everything you do?
    • Do you want to be part of a successful, highly driven Product Management team?

    The perfect profile

    • Telecommunications engineer with marketing experience or commercial engineer with strong technical knowledge of telecommunication networks
    • +7 years of professional experience, of which minimum 2 in mobile messaging (SMS) and signalling
    • Natural leader
    • Start-up experience a major plus, entrepreneurial spirit is a must
    • Postgraduate business education or MBA is a plus
    • Experience in project management, knowledge of PRINCE2 is a plus
    • Excellent English, speaking and writing
    • Strong knowledge of mobile and wholesale voice technologies (Circuit switched and VoIP based), SMS (SMPP, SS7), and data networks/technologies (IP, MPLS, Ethernet)
    • Good understanding of IT and web development (HTTP, SOAP, REST)
    • Strong communicator, methodical and well organized
    • Helicopter view, however with a meticulous eye for detail
    • You love our culture and connect with our values;  Success, Integrity and Inspiration

    Voxbone perks:

    Beyond the opportunity to build upon your skills, working with a dedicated and creative team to have real impact on the business:

    • A fantastic working environment, with a collaborative vibe
    • Frequent company breakfasts and events
    • Awesome company compensation and benefits
    • Free healthy snacks and drinks (and coffee if you need the caffeine!)

    Interested?

    Please send us a cover letter and your resume. A valid work permit is needed. No relocation.

     

    Apply for role
  • Number Portability Assistant
    Carrier Operations
    Brussels, BEL
    Number Portability Assistant
    Carrier Operations, Brussels, BEL
    Apply for role

    We are Voxbone

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies
    and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in.

    What your will day look like

    We’re looking for a Number Portability Assistant to come and join our Carrier Operations Department based in Brussels as we continue with exciting projects, facilitating communications worldwide. As one of the most exciting companies in the tech space, Voxbone is growing fast. With offices in Belgium, Romania, UK and US, we are looking for dynamic and motivated talents willing to contribute to our success story.

    The Number Portability Assistant is the owner of the full number portability process of the assigned countries. He/she is responsible also for additional countries processes to back-up the rest of the team in case of need.

    Key Responsibilities

    Data Operations:

    • Input LNP (Local Number Portability) data into Voxbone back office systems
    • Collect and analyze data downloaded from Voxbone´s back office systems to ensure data is correct and respects number portability process requirements
    • On the basis of customers demand, submit porting request in the different countries relevant systems
    • Liaising with customers where required to get relevant information to update back office tools systems
    • Track and report on all LNP requests until verified that they have been completed successfully

    Customer contact:

    • Keep customers informed of the status of their requests
    • Reply customers enquiries regarding Number Portability processes or to general questions
    • Liaise with Sales team whenever it is needed to ensure customer’s satisfaction

    Quality analysis:

    • Execute basic quality tests to verify completion of LNP requests using Voxbone tools

    System improvements:

    • Report any failure or bug identified in the internal systems/processes or external partners systems/processes and follow it up until it has been correctly resolved
    • Participate in the testing of the failure reported to ensure the fix proposed is line with the requests placed
    • Benchmark operational systems used by our partners when possible

    Quality analysis:

    • Ensure that relevant data are ready to be used for monthly reports
    • Assist in the preparation of monthly reports according with the guidelines given to the team

    Qualifications

    To join our crew, you’ll need:

    • Bachelor degree level or equivalent through experience
    • Minimum 1 years professional experience
    • Fluent in English (written and oral). Any other language is a strong asset
    • Advanced Microsoft Office skills with an excellent level in Excel
    • Be very rigorous and have accurate numeracy skills
    • Have strong analytical and reporting skills
    • Have an eye for details
    • Be pro-active & team player
    • Be well organized, able to prioritize and plan ahead

    We would be even happier if you have some:

    • Customer service experience
    • Experience with data processing

    Voxbone offers you

    • A fantastic working environment, with a collaborative vibe, based in our bright, modern office in Avenue Louise of Brussels
    • A competitive salary
    • Frequent company events
    • Free healthy snacks and drinks (and coffee if you need the caffeine!)
    • Health Insurance
    • Mobile, laptop and internet monthly allowance

    Please send us a cover letter and your resume. A valid work permit is needed. No relocation.

     

    Apply for role
  • Accountant General Ledger
    Finance
    Brussels, BEL
    Accountant General Ledger
    Finance, Brussels, BEL
    Apply for role

    Voxbone’s Finance department partners with all business departments to achieve fast and sustainable growth and to deliver top class communication solutions to the market.

    The Finance function is organized around 3 pillars: a Shared Services Centre, which performs all accounting entries, Financial Controlling, who guards over data quality and consistency, as well as statutory reporting, and Business Support, converting data into information and knowledge to support management.

    Our Shared Services Center is looking for an Accountant General Ledger based in Brussels, Belgium.

    Key responsibilities

    Fixed assets

    • Process owner of the fixed assets accounting process
    • Process monthly depreciation posting
    • Preparation and reconciliation with GL of fixed assets report
    • Reconciliation of depreciation costs with BS movement
    • Management of the rack table interface

    Payroll transaction posting

    • Ensure the payment of employee salaries
    • Collection and accounting posting of payroll documentation obtained from payroll service providers
    • Monthly reconciliation of the YTD summary statement received from payroll service provider and payroll expenses as per income statement
    • Monthly posting of payroll-related accruals (WHT, Social Security, HP, bonuses…)

    Treasury and cash management

    • Oversee the company’s cash position with regards to the geographical location as well as various currencies. Manage cash in accordance with needs
    • Work with the company’s banking partners and direct supervisor and provide administrative support in order to set-up new bank accounts, bank guarantees…
    • Petty cash management and GL reconciliation with report
    • Bank statements posting and monthly/daily reconciliation with GL
    • Review and clean-up of cash in transit accounts

    Closing transaction

    • Posting of any types of manual entries based on requirements from direct supervisor or controller
    • Prepare balance reconciliation

    Xpenditure

    • Validation and uploading of expense reports from Xpenditure
    • Management of Xpenditure’s interface
    • Control and review of Expense report process

    Audit

    • Give appropriate support to internal and external audit

    Profile

    • Bachelor in Accounting or equivalent by experience
    • At least 3 to 5 years working as an accountant
    • Good skills of Excel
    • Technical knowledge of accounting processes
    • General knowledge of accounting principles
    • Conceptual understanding of ERP systems (AX2012)
    • Customer orientation
    • Business acumen
    • People skills
    • Taking direction & responsibility
    • Fluent in English and French
    • Accurate
    • Positive mindset
    • Get-things done attitude
    • You love our culture and connect with our values of Commitment to Success, Integrity and Inspiration

    Please send us a cover letter and your resume.

    Apply for role
  • Carrier Relations Manager
    Carrier Operations
    Brussels, BEL
    Carrier Relations Manager
    Carrier Operations, Brussels, BEL
    Apply for role

    Voxbone is looking for a Carrier Relations Manager to join the Carrier Relations Department based in Brussels, London or Hong Kong.

    Key responsibilities

    The Carrier Relations Manager ensures the procurement and provision of high quality, timely and cost-effective Carrier relations and interconnects to meet Voxbone’s strategic and operational needs. He/she is responsible for managing the wholesale relations with other Carriers, interconnects and coverage extension with new countries, cities & products.

    Business development

    • Search for new potential Carriers for fixed/mobile voice and SMS in new countries or within existing countries
    • Compile Carrier information and collaborate with internal teams in the assessment of technical, operational, legal, regulatory, financial & commercial environment
    • Ensure that technical tests are performed to assess quality of potential suppliers
    • Help the decision process by taking lead in the business case for new Carriers and services
    • Ensure services are delivered in accordance with product management strategy
    • Maintain services delivered in accordance along with company requirements

    Business maintenance

    • Manage the business relationship with Carriers in the assigned countries and regions
    • Hold overall responsibility for all aspects of the Carriers services and make recommendations to all departments within Voxbone on any aspect of a Carrier that affects day to day operational and business efficiency
    • Manage contract negotiation with Carriers
    • Hold responsibility for the successful delivery of new Carriers into the business
    • Assess the requirements and ensure the implementation of telephone numbers, capacity, number portability, lawful intercept, directory and emergency services, SMS and mobile, in collaboration with operational and technical support teams for the managed countries/Carriers
    • Ensure efficient continued operational maintenance though cross-departmental collaboration and provide internal training to carrier operations and support teams
    • Be the internal reference for carrier cost construction, monitoring and control within budget and targets
    • Act as escalation point for any request (technical, commercial, ordering, billing, etc.) made to Carriers
    • Measure and report Carrier performance in respect of quality and costs to meet business productivity requirements

    What do I need to have for this role?

    • Master degree level or equivalent through experience
    • Minimum of 5 years of professional experience in Carrier Relations, Procurement and Project Management
    • Fluent in English (written and oral), any other language is a strong asset
    • Advanced Microsoft Office skills
    • Knowledge of Telecoms industry
    • Entrepreneurial and autonomous
    • Analytical and rigorous
    • Team player
    • Able to manage end to end processes
    • Able to communicate effectively
    • Identifies strongly with Voxbone’s culture and values: Success, Integrity and Inspiration

    Please send us a cover letter and your resume.

    Apply for role
  • DevOps Java Engineer
    Development
    Iași, ROM
    DevOps Java Engineer
    Development, Iași, ROM
    Apply for role

    We are Voxbone

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies
    and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in.

    What your will day look like

    We are on the hunt for a DevOps Java Engineer to come and join our team based in Iasi (Romania) as we continue with exciting projects and building industry-leading products.

    As one of the most exciting companies in the VoIP tech space, Voxbone is growing fast. With headquarters in Brussels and development centers in Brussels and Iași, we’re creating a technology platform and developing tools to revolutionize the way companies use VoIP for business.

    You will be part of a multi-skilled team that’s delivering a great user experience, based on different architectures. We need fearless innovators who are able to understand complex challenges and provide quality-integrated solutions.

    We use a mixture of agile, kanban and scrum methodologies and our technology stack consists of backend services written in Java on top of MySQL/MariaDB and RabbitMQ and a number of frontend applications written in AngularJS or JSF.

    Key Responsibilities

    • Keep improving our CI/CD environment to support other teammates not only in development but also in QA, systems, operations and product management
    • Plan and organize all development releases
    • Monitor release process together with your team mates
    • Automate the setup of all the different developments environments
    • Provide support to the team for frameworks / tools upgrades
    • Standardize all the different development environments
    • Be part of the incident management: monitoring and dispatching
    • Support the team with the problem resolution
    • Work closely with your team incorporating feedback from product management and other stakeholders to create optimally integrated solutions
    • Rapidly handle critical incidents by solving them or making sure they are resolved in a timely manner by the team
    • Pro-actively look for ways to make Voxbone better
    • Be an active participant in discussions about design and architecture
    • Be passionate about technology and quality deliverables
    • Be an advocate for best practices in software development (peer
    • programming, TDD, high code coverage unit and integration tests, etc.)

    Qualifications

    To join our crew, you’ll need:

    • Good Java skills
    • Continuous improvement: Kaizen!
    • Understanding of software engineering concepts such as: common data structures and algorithms, design patterns, etc.
    • A disciplined approach to testing and quality assurance, knowledge of automation
    • To be a team player, not afraid to communicate clearly on issues and progress
    • To be competent with database concepts and SQL

    We’d be extra happy if you had:

    • Experience with Java 8, Hibernate and Spring 4
    • Experience with Jenkins, Maven
    • Experience with Cloudstack / AWS
    • Experience with message and job queuing services (RabbitMQ)
    • Experience with MySQL/MariaDB
    • Experience with Docker
    • Experience with Ansible / other automation engines
    • Comfortable working with Git version control
    • Experience with Cassandra and elastic search
    • Good communication skills in English
    • The ability to challenge us at table football, giant chess, pool or jenga

     

    Apply for role
  • New Business Development Account Manager
    Sales
    Hong Kong, HK
    New Business Development Account Manager
    Sales, Hong Kong, HK
    Apply for role

    We are Voxbone

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies
    and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in.

    What your will day look like

    We are on the hunt for a New Business Development Account Manager who can work independently to sign new customers on board while sustaining and growing our existing customer base.

    1. Manage qualified leads that have been looked after first by our Lead Managers and Internal Sales Development representatives before being passed to you.
    2. Expertly negotiate terms, commercial conditions and technical prerequisites in order to successfully sign leads on board and win deals with current customers.
    3. Demonstrate customer advocacy and develop ideas and initiatives within relevant departments to ensure customer loyalty at all times.
    4. Conduct business development activity by identifying new sales opportunities amongst book of customers, target segments and develop a commercial offering that would fit new use cases of our solutions and close these deals.

    We need someone who is a salesperson through and through, with commendable work and business ethics, who can onboard customers, ensure customer satisfaction and win deals fast, all while sticking to a win-win ethos.

    Working for Voxbone, you would be based in Hong Kong, forming a part of our amazing Sales Team and reporting to the Global Head of Sales. Travel will not be essential for your work, but some travel to our HQ in Brussels, Belgium will be necessary for training and team-building activities.

    Key Responsibilities

    • Close new business consistently, from opportunities passed on by Inside Sales, at or above quota set
    • Pitch accurately and effectively to sign new customers on board, making sure to adapt your pitch depending on the segment
    • Serves as the primary interface for all products and services and create demands for the organisation’s products and services by raising their profile with customers
    • Monitor the statistics in existing and new accounts to spot growth, loss trends, cancellations, orders, invoicing, traffic, etc. and develop strategic account plans accordingly
    • Work collaboratively with marketing and product departments to execute sales strategy & speed up closing
    • Proactively make outbound calls to customers and prospects
    • Follow up on daily discussions with customers and prospects
    • Treat opportunities within 12h and maintain an updated CRM
    • Draft agreements and efficiently negotiate terms and conditions independently, while still respecting the pre-set guidelines and directives given
    • Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future
    • Serve as a brand enthusiast for Voxbone’s products and solutions in communication infrastructure

    Qualifications

    To join our crew, you’ll need:

    • An experienced, excellent communicator and ninja closer who is happy to work on a mostly independent basis
    • Bachelor’s degree in business or an equivalent level acquired through experience
    • Proven track record in selling to enterprise/large international corporations (Executives, IT management and other decision-makers) 
    • Excellent English, both written and spoken
    • Having excellent spoken & written skills in a second or third language is a plus
    • A go-getter, self-starter mentality
    • Possesses the art of persuasion and influence
    • Exceptional closing skills and willing to go the extra mile to secure a deal
    • Great presentation skills, both in person and on the phone
    • Good level of IT literacy
    • Fast closer who can anticipate problems or delays and mitigate them
    • Able to work in an organized and structured manner
    • An expert at managing stress and thrives under pressure
    • Friendly demeanor and a team player
    • Creative thinker, problem-solver who always finds a solution
    • A sharp focus on your goals
    • Tons of energy, passion, humor, compassion and enthusiasm
    • You love our culture and connect with Voxbone values of Commitment to Success, Integrity and Inspiration

     

    Apply for role
  • Legal & Regulatory Counsel
    Legal
    Hong Kong, HK
    Legal & Regulatory Counsel
    Legal, Hong Kong, HK
    Apply for role

    We are Voxbone

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies
    and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in.

    What your will day look like

    We are looking for a Legal & Regulatory Counsel is responsible for supporting the Company’s projects and providing legal and regulatory advice on current and upcoming services that we wish to provide, with a focus on the Asian market.

    This is a diverse and challenging role, covering multiple legal and regulatory issues in telecommunications and the Voice-over-IP market. You will be part of an internationally focused team, which means you will gain wide experience across different geographical markets and legal matters. You will also provide support to the Regulatory Officers for more complex issues in countries of coverage.

    Key Responsibilities

    Regulatory advice and compliance

    • Provide expert advice on specific and complex matters in regards to telecommunications, Voice over IP regulatory framework in countries of coverage and/or countries of interest
    • As the case may be, provide senior assistance to the Regulatory Officers on strategic negotiations, regulatory framework review and operational impact on current services due to legal and regulatory changes
    • Identify legal requirements to ensure compliance and provide practical advise internally to impacted teams
    • Develop and maintain relationships with national regulatory authorities

    Regulatory projects

    • Prepare the entry of Voxbone in a new country or launching a new service in a country of coverage, advise on regulatory decisions and obtain the appropriate licenses/notifications
    • Ensure that all aspects of the project are analyzed on the legal and regulatory aspects, and request inputs as appropriate
    • Review all appropriate legal documentation and/or contracts; ensure contract negotiation, when necessary
    • Advise about regulatory impact and risks; propose solutions for management of highlighted risks
    • As the case may be, takes the lead as Project manager for regulatory project from A to Z and implement a compliance project
    • As the case may be, draft/ update/ improve standard template of supplier agreements
    • Oversee internal implementation of legal and regulatory requirements in regards to specific project or due to statutory changes impacting the business
    • Develop short and long-term strategies to manage regulatory challenges in regards to a specific project

    Contractual support for iNum/ +888

    • Negotiate commercial arrangements with customers, as well as service and interconnection agreements with carriers
    • Draft or update standard terms and conditions, templates, and other types of agreements and legal documents

    Public policy

    • Follow-up lobbying activities of associations to which Voxbone is member
    • Participate and contribute to common positions and lobbying activities
    • Contribute to position papers and consultations conducted by administrations

    Qualifications

    Education and professional experience:

    • Master degree in law, a major in business contract law or telecommunication law is a strong asset
    • An LL.M is an asset
    • Minimum 3 to 5 year’s experiences in an international law firm or the legal department of a multinational company

    Necessary skills

    • Excellent knowledge of telecommunication laws in Asia (Middle East is a plus)
    • Knowledge and experience with regulatory work in telecommunications in the voice and SMS outbound termination services
    • Regulatory knowledge and experience in regards to numbering management issues
    • Good knowledge of international commercial contract law and business law
    • Knowledge of Belgian law and European/ International telecommunication law are strong assets
    • Drafting and negotiations skills have no secret for you
    • High interest for new technologies and telecommunications is a must
    • Proficient knowledge of English; any other language will make a difference
    • Excellent oral and written communication skills
    • Analytical and synthesis skills

    Attitude

    • Strong work ethic proving reliability and commitment
      Eyes for details & rigor
    • Good collaboration skills within multicultural environment
    • Problem solver and pro-active approach
    • Recognize yourself in Voxbone’s Culture and Values: Commitment to Success, Integrity and Inspiration

     

     

    Apply for role
  • Sales Team Leader
    Sales
    London, UK
    Sales Team Leader
    Sales, London, UK
    Apply for role

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it.

    We take care of the complicated communication processes happening behind the scenes so companies and developers can focus on their business.

    We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in. As Voxbone’s sales team lead you will be part of a global team working around the clock and made up of approximately 150 people from more than 30 different countries. Our customers include the fastest growing, most exciting tech players out there – including giants and unicorns you know and use daily.

    If you can not only keep up but set the pace, if your positive thinking is contagious and you’re determined to succeed, then Voxbone is the place for you.

    Key responsibility

    As a Sales Team Leader, you will be responsible for growing revenue from newly signed and existing customers, by supporting the head of sales in supervising and mentoring a group of passionate and driven sales reps with the aim of closing high quality, sustainable business. You will create an inspiring team environment with a culture of open communication, encouraging creativity and risk-taking.

    You will report to our Head of Sales.

    Other responsibilities

    • Coordinate the activities of a sales team that spans across London, San Francisco, Austin, Hong Kong & Brussels
    • Motivate team members and constantly push for the achievement of prioritized sales goals
    • Oversee the sales team’s recruitment process
    • Oversee the onboarding and training of new hires
    • Mentor team members to grow in their roles and succeed
    • Organize and conduct regular team meetings
    • Continuously track performance against targets and KPIs through clear reporting
    • Develop strategies and techniques to enhance performance
    • Assess work quality and compliance with guidelines
    • Participate in customer calls when necessary to help close deals or resolve issues
    • Coordinate business reviews and joint activities with other departments (e.g. product)
    • Suggest and organize team-building exercises

    What we’re looking for

    • Analytical, quantitative driven and methodical commercial lead
    • Natural leader with plenty of integrity who can’t help but inspire others
    • Contagiously positive thinker with a can-do attitude
    • Global, multicultural, cosmopolitan
    • A customer-driven focus and the ability to quickly pivot in a fast paced environment
    • Superb customer relationship skills across all interactions including enquiries, complaints and escalations
    • Tech savvy, with a good understanding of the trends driving innovation in technology, particularly in mobile, cloud communication and consumer areas
    • Strong organisational and time management skills
    • Extremely determined to succeed, a self-motivated pace setter
    • Smart learner who recovers quickly from setbacks

    Experience

    • Demonstrated ability to lead teams of minimum 3 in sales or operations roles
    • Tech geek, with proven track record of selling advanced software solutions to product managers and tech-savvy audiences
    • Cloud communication or a B2B Software company experience – an advantage
    • Track record in overachieving company commercial targets
    • Experience reporting on KPIs in fast-paced environments
    • At least 4 years in a growing technology company
    • BS degree or equivalent
    • Masters or MBA a plus
    • Fluent in English, every additional language a plus

    What we’re offering

    • An intense and fun work experience
    • A young and highly diverse environment
    • Competitive salary and bonus package
    • Key role in a fast-growing company
    • Private medical insurance
    • Home internet reimbursement
    • Travel encouragement and flexibility
    • Healthy snacks, organic coffee and beer on tap all day, everyday
    • Ping pong, foosball and much more
    • Smartphone with monthly subscription
    • Frequent team events
    Apply for role
  • VoIP Developer
    Research & Development
    Brussels, BEL
    VoIP Developer
    Research & Development, Brussels, BEL
    Apply for role

    We are Voxbone

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies
    and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in.

    What your will day look like

    A senior VoIP Developer to join our R&D Department based in Brussels to help build industry-leading products. As one of the most exciting companies in the VoIP tech space, Voxbone is growing fast.

    With headquarters and development centers in Brussels, Belgium, and Iasi, Romania, we’re creating a technology platform and developing tools to revolutionize the way companies use VoIP for business.

    You will be part of a multi-skilled team that’s delivering the heart of our products and services, based on open source technology.

    We need a fearless innovator who is able to understand complex challenges and provide industry-leading solutions. Our technology stack consists of Java and C code on top of MySQL, Cassandra and RabbitMQ.

    Key Responsibilities

    • Build robust, manageable and scalable voice and messaging services in Java and C
    • Write services for SIP, SMPP, T.38 protocols and many more
    • Analyze project requirements together with your teammates
    • Develop new features and optimize existing ones
    • Work closely with your team incorporating feedback from product management and other stakeholders to create optimally integrated, performing and scalable solutions
    • Rapidly fix bugs and problems and create automatic tests to avoid those in the future
    • Pro-actively look for ways to make Voxbone better
    • Be an active participant in discussions about design and architecture
    • Be passionate about technology and quality deliverables
    • Be an advocate for best practices in software development (TDD, high code coverage unit and integration tests, etc.)

    Qualifications

    To join our crew, you’ll need:

    • Deep knowledge of SIP, SMPP
    • Powerful C, C++, Java and Perl skills- you could do this stuff in your sleep
    • Ability to design software for performance and scalability
    • To feel totally at home in a Linux environment
    • A disciplined approach to testing and quality assurance, knowledge of test automation
    • To be a team player, not afraid to communicate clearly on issues and progress
    • To be comfortable working against deadlines

    We’d be extra happy if you had:

    • Working knowledge of asterisk and Kamailio
    • Experience with Java 8, Hibernate and Spring 4
    • Experience with message and job queuing services (RabbitMQ)
    • Experience with MySQL
    • Experience with Cassandra
    • Great communication skills in English
    • The ability to challenge us at table football, giant chess, pool or our giant Jenga!

     

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  • DevOps/VoiceOps Engineer
    Infra
    Austin, USA
    DevOps/VoiceOps Engineer
    Infra, Austin, USA
    Apply for role

    We are Voxbone

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies
    and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in.

    Key Responsibilities

    We are on the hunt for a DevOps/VoiceOps Engineer to come and join our Infra team based in Austin, USA.

    The DevOps/VoiceOps Engineer takes care of the maintenance and troubleshooting of different IT systems for corporate and production usage on systems distributed over Europe, the Americas and Asia. He/She also handles troubleshooting on the VoIP systems and backbone and takes care of their constant monitoring and improvement. He/She is responsible for all escalations from the NOC.

     

    Key Responsibilities

    DevOps/VoiceOps Engineer performs the following for Voxbone’s core business of Voxbone and internal systems:

    Troubleshooting

    • Analyze problems detected on the production systems
    • Help improve the monitoring systems to reduce problem detection time
    • Provide feedback to systems and network experts based on problem reports to improve existing solutions

    Maintenance

    • Maintain the systems security and integrity
    • Improve and maintain the current infrastructure in order to reduce costs and increase capabilities of the systems

    Upgrades

    • Plan and deploy system upgrades following best practices
    • Apply production changes for the VoIP application and backbone
    • He/she should act as an escalation point for the IT operational team and contribute to the internal and external projects on an ad hoc basis, including interactions with Infra suppliers (hardware suppliers, datacenters, partners, customers…)

    Qualifications

    To join our crew, you’ll need:

    • Degree in IT at Master level or equivalent by experience
    • Minimum 3 years of experience in the IT industry
    • Strong expertise in Linux systems and services
    • Excellent abilities in scripting languages like bash, perl and others
    • Have intimate knowledge of hardware architecture & database operations
    • Excellent understanding of VoIP and comfortable with SIP/SS7 and open source projects around it
    • Expertise in networking, security and virtualization is an asset
    • Experience with database management and storage systems
    • Ability to work in highly critical situations
    • Willingness to stay up-to-date with latest technologies
    • Pro-active, innovative and rigorous
    • Fluent in English – Any other language is an asset
    • Identifies strongly with Voxbone’s Culture and Values: Commitment to Success, Integrity and Inspiration

    Please send us a cover letter and your resume.

    We’d be extra happy if you had:

    • Experience with Java 8, Hibernate and Spring 4
    • Experience with Jenkins, Maven
    • Experience with Cloudstack / AWS
    • Experience with message and job queuing services (RabbitMQ)
    • Experience with MySQL/MariaDB
    • Experience with Docker
    • Experience with Ansible / other automation engines
    • Comfortable working with Git version control
    • Experience with Cassandra and elastic search
    • Good communication skills in English
    • The ability to challenge us at table football, giant chess, pool or jenga

     

    Apply for role