Life at Voxbone

They say variety is the spice of life. And life at Voxbone is very spicy indeed. We're proud of our cosmopolitan outlook and the international flavor of our team. As specialists in global domination through communications, it couldn't be any other way.

Strangely simple principles

  • Keep it weird

    Solving insanely complex stuff needs creativity, imagination and a touch of weirdness. We have the bravery to explore fresh solutions — however weird and wonderful.

  • Aim for remarkable

    We go to ridiculous lengths to make things better. How can we make things faster, smarter more effective? Good enough isn’t good enough.

  • Delight through details

    Magnifying glass and fine tooth comb at the ready, we always look for opportunities to surprise and delight.
    Think small – it’s the little things that everyone remembers.

  • Do the right thing

    Our reputation is everything. So we always stay honest, above board and crystal clear. We put the work in where it matters - it pays off where it counts.

  • Obsess with easy

    We relentlessly pursue simplicity. Cutting away the unnecessary, leaving lean, seamless experiences that people love.

  • Strive for smiles

    We care deeply about what we do but don’t take ourselves too seriously. We get a kick out of making our clients’ and colleagues’ days just that little bit better.

"At Voxbone, I'm encouraged to find unconventional, creative solutions to the daily challenges of my job. We each have our own responsibilities but there's a great sense of collaboration."

Pon, Finance team

Company benefits

  • 1

    Stimulating workplace

    Generous health insurance and pensions... top tech such as phones and laptops... a Voxbone number for personal use… wellness schemes unique to each office including food, drinks, yoga and massage.

  • 2

    Socials for every team

    Two company-wide socials a year plus regular DIY team events. Paintballing, escape rooms, rafting, cookery classes, Voxbars – or anything else you can think of!

  • 3

    Tasty fun, for a cause

    The rumours are true. We brew our own delicious beer. It's the star of the show. Better yet? Proceeds go to La Fleche, an orphanage doing great work!

  • 4

    Passport to the world

    With offices around the world – our newest is in Hong Kong – there's ample opportunity to travel. London's currently on the move. Check out our swish new home.

Open Roles
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  • Role
    Team
    City
  • Head of Brand
    Marketing
    London, UK
    Head of Brand
    Marketing, London, UK
    Apply for role

    Want to be lead and shape our brand in a dynamic and fast growing Marketing department at our modern London office in Shoreditch? Then keep reading!

    Main responsibilities

    As Voxbone Head of Brand, you will generate strategies that grow market share and brand’s reputation, improve customer experience and drive growth. You will translate brand vision and mission into into go-to-market strategies to increase brand awareness and fuel the demand generation funnel. You will report directly to the Chief Commercial Officer and the role will involve frequent business travel.

    In particular you will be in charge of the following

    Overseeing the company’s PR strategy, content, tradeshow activity, website, product marketing, marketing project management and customer experience. Developing, alongside the brand team, a tradeshow calendar, an editorial calendar and a content strategy, as well as managing the corporate website.

    • Build a brand that is “demand generation first” – develop branding strategies and plans that are optimized for increasing awareness as well as fueling demand generation. Each activity will be tied to lead generation and will be measured as such.
    • PR: Lead the company’s PR strategy and work with PR agency to maximize brand exposure in tier 1 global publications
    • Provide Marketing Operational Project management – from website enhancements, through CRM migration and promotional giveaway production among others.
    • Product marketing and sales collaterals: Initiate, and develop product marketing strategy and work with content writers on generating highly captivating content to highlight the company’s products and educate the market about its services, including: One-pagers, promotional videos, sales collaterals, sales and tradeshow decks, website content, Social marketing. These collaterals will serve both for thought leadership as well as demand generation activities
    • Event management: Oversee tradeshow calendar to maximize exposure among target audience, and work with Voxbone’s event manager to initiate hosted events to increase brand awareness
    • Budget planning: Oversee overall marketing budget planning and on-going tracking
    • Liaise with the Demand Generation team to complement growth generating activities with content, PR and event initiatives
    • Monitor market trends, research consumer markets and competitors’ activities to identify opportunities and key issues
    • Brainstorm new and innovative growth strategies
    • Align the company around the brand’s direction, choices and tactics

    The Perfect Profile

    • 3-5 years experience as Head of brand of a B2B SaaS company
    • Successfully scaled up a global SaaS brand
    • Hands on experience in overseeing PR, tradeshow presence, and marketing content strategies
    • A leader with superb communication and interpersonal skills
    • Highly creative with ability to think out of box
    • Strong analytical skills and data-driven thinking
    • An agile Marketer – Dynamic, can shift and adapt quickly to different market conditions and business requirements
    • Comfortable working with numbers, metrics and spreadsheets
    • Digital native with excellent understanding of the full marketing mix
    • Tech geek, enjoys being the ambassador of highly technical products
    • Experience in identifying target audiences and devising marketing initiatives that engage, inform and motivate
    • Proven ability to develop brand and marketing strategies and effectively communicate recommendations to executive management
    • Up-to-date with latest trends and B2B SaaS marketing best practices
    • Experience in the cloud communication space – an advantage
    • BS/MS degree in marketing or a related field – mandatory
    • MBA / Analyst background – an advantage
    • Native English Speaker
    • Valid UK Work permit

    Voxbone perks?

    • A fantastic working environment, with a collaborative vibe, based in our bright, modern London office in the Techspace co-working space in Shoreditch
    • A competitive salary
    • Frequent company breakfasts and events
    • Free healthy snacks and drinks (and coffee if you need the caffeine!)
    • Health Insurance
    • Pension Scheme
    • Work Mobile plan

    Never heard about us?

    But you may have used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications.

    But we can’t do it alone, and that’s where you come in. We’re very proud of our diverse and growing company, with teams in San Francisco, Austin, London, Brussels, Iasi, Seoul and Hong Kong!

    Apply for role
  • Head of Demand Generation
    Marketing
    London, UK
    Head of Demand Generation
    Marketing, London, UK
    Apply for role

    The Head of Demand Generation at Voxbone is responsible for the growth of the company’s sales pipeline, by building and optimizing its demand generation machine. The ideal candidate will bring an extensive experience managing demand generation or customer acquisition teams in a SaaS-based company. Our future head of Demand Generation is a sharp, high-energy, hands-on and results-oriented leader, who can inspire and guide a team of marketers to deliver campaigns that meet aggressive ROI targets. The role is based in London, reports directly to the Chief Commercial Officer and involves frequent business travel.

    Main responsibilities

    To achieve success at Voxbone, this position requires an applicant who is a lead generation “machine” who knows how to plan and execute both fast, and to an extremely high quality.

    • Build and optimize a scalable demand generation machine that delivers the quality demand sales needs to meet aggressive revenue targets.
    • Build and optimize a scalable demand generation machine that delivers the quality demand sales needs to meet aggressive revenue targets.
    • Develop account‐based marketing activities across email marketing, digital marketing, SEM and SEO, events, website and more that will drive demand in key enterprise accounts and segments
    • Define and execute marketing automation processes based on industry best practices
    • Lead a team of experts to deliver highly effective lead generation activities
    • Collaborate with product and sales leaders to analyse the buyer journey and leverage commercial knowledge to optimize the marketing activities you lead
    • Optimize lead flow, data hygiene, lead scoring, and nurture models that align to industry best practices and perform above benchmarks
    • Define and track performance KPI the reflect the ROI of the marketing activities you initiate and manage.

    Desired experience

    The best tech geek among marketers and the best marketer among tech geeks…

    • At least 5 years of demand generation experience preferably within a SaaS company
    • At least 2 years managing a demand generation / customer acquisition teams
    • Managed successfully multi million dollars SEM and digital marketing campaigns
    • Defined and executed successful account based email marketing campaigns
    • Expert in end-to-end digital campaign development, execution, and measurement
    • Have set in place marketing automation processes and best practices
    • Proficiency in marketing automation systems (Marketo) and integration with CRM and other data technologies.
    • Strong experience with Zoho and / or Salesforce CRM
    • Proficient with google analytics
    • Excel power user

    Desired skills

    • Excellent analytical and quantitative skills to interpret data and translate it into actionable changes
    • Excellent communication skills, both written and verbal, with close attention to quality and detail
    • Sales oriented: Always ROI driven. You live by the company’s MQLs, SQsL and Closed-wons metrics.
    • Strong organizational skills to effectively manage multiple people, and projects with tight deadlines
    • Data driven & Tech Geek: Zapier is your best friend. You enjoy experimenting with new tech platforms and finding new effective ways to generate leads. You will not shy away from writing a query using SQL, you will chart data flows if needed and write a script to generate a report based on CRM data.
    • Creative: Work with content writers and graphic designers to increase engagement metrics with marketing collaterals
    • Insatiable desire to grow yourself, your team and the company
    • Soul Player: you are passionate about what you do. You will go above and beyond any given task. You can’t help it. It’s who you are.

    Voxbone perks?

    • A fantastic working environment, with a collaborative vibe, based in our bright, modern London office in the Techspace co-working space in Shoreditch
    • A competitive salary
    • Frequent company breakfasts and events
    • Free healthy snacks and drinks (and coffee if you need the caffeine!)
    • Health Insurance
    • Pension Scheme
    • Work Mobile plan

    Never heard about us?

    But you may have used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications.

    But we can’t do it alone, and that’s where you come in. We’re very proud of our diverse and growing company, with teams in San Francisco, Austin, London, Brussels, Iasi, Seoul and Hong Kong!

    Apply for role
  • Internal Communications Manager & Office Administrator
    HR & Office
    London, UK
    Internal Communications Manager & Office Administrator
    HR & Office, London, UK
    Apply for role

    About Voxbone

    Are you a creative communicator with event management experience who enjoys facilitating communication between different teams? Then you might be the perfect fit for the role as Voxbone’s Internal Communications Manager.

    We are looking for an individual who can work independently, drive the IC strategy, and connect teams spread across different offices, on two different continents, with in total nearly thirty different nationalities on board.

    In your role you will write, create and present internal news via different channels. You will organise all internal company events (summer party, charity week, DIY team building etc.) and manage the budget for the internal communication too. Your English is just stunning and you have interest for other languages as well. You are not afraid to jump on the stage to make announcements and gather people together, all this because of your self-confidence and recognized public speaking skills.

    Key Responsibilities

    Internal Communications

    • Drive the internal communication strategy
    • Write, edit and create internal news and share them across our different channels
    • Deliver two main company events per year and other fancy happenings
    • Organise or facilitate monthly events in the local offices
    • Manage, maintain and improve Voxbone Intranet
    • Manage the internal communication budget including invoice processing
    • Work with external and internal suppliers and research ideas for employee incentives

    Office duties

    • Daily coffee machine check-up to make sure the caffeine is flowing
    • Order food and goods for the UK office (groceries, stationery & office equipment monitoring)
    • Be the first point of contact to assist employees

    Profile

    • An experienced, energetic and positive communicator who can work independently
    • Strong experience in Event management
    • Excellent English – both written and spoken
    • Any other language is an asset – conversational French is a strong advantage for the organization of two main company events (June & December, mist of the time in Belgium)
    • Fascinated by the power of words, you are a creative and passionate writer
    • You are truly people person, not afraid to travel to meet the rest of our community (recurrent trips to Brussels)
    • Excellent presentation skills
    • Confirmed experience in editing text using basic html, web editors or similar
    • High level of IT literacy
    • Able to work in an organised and structured manner
    • Proactive and hands-on
    • Ability to work with discretion and maintain confidentiality
    • You recognize yourself in our culture and connect with our company spirit: you have a geeky attitude, you help others and you dare to go the extra mile
    • Finally, you found this job spec badly written? This means we need you within the HR team and want to hear more from you!

    Wondering what we’re offering?

    • An intense and fun work experience
    • A young and highly diverse environment
    • Competitive salary and bonus package
    • Key role in a fast-growing company
    • Private medical insurance
    • Home internet reimbursement
    • Travel encouragement and flexibility
    • Healthy snacks, organic coffee everyday
    • Ping pong, foosball and much more
    • Smartphone with monthly subscription
    • Frequent team events

    Never heard about us?

    We are Voxbone. Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies and developers can focus on their business.

    We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in. As Voxbone’s sales team lead you will be part of a global team working around the clock and made up of approximately 150 people from more than 30 different countries. Our customers include the fastest growing, most exciting tech players out there – including giants and unicorns you know and use daily. If you can not only keep up but set the pace, if your positive thinking is contagious and you’re determined to succeed, then Voxbone is the place for you.

    Apply for role
  • Legal & Regulatory Counsel
    Legal
    London, UK
    Legal & Regulatory Counsel
    Legal, London, UK
    Apply for role

    In short

    • Office location: London
    • Contract type: full-time
    • Timeline: November 2017

    We are Voxbone

    Ever dialed in to a web conference? Answered a call from a ride-sharing app? Connected with your relatives abroad through Skype? Then there’s a good chance you’ve seen (or heard) Voxbone’s services in action without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications.

    But we can’t do it alone, and that’s where you come in. We’re very proud of our diverse and growing company, with teams in the San Francisco, Austin, London, Brussels, Iasi, Seoul and Hong Kong. Our dynamic and fast growing Legal team is looking for a Legal & Regulatory Counsel that would be based in
    London.

    What will my role look like?

    The Legal & Regulatory Counsel is responsible to support the Company’s projects and provide legal and regulatory advice on current and upcoming services that the Company wishes to provide.

    The role is diverse and challenging, covering multiple legal and regulatory issues in telecommunications and voice over IP market. You will be part of an internationally focused team, which means you will gain wide experience across different geographical markets and legal matters.

    You will also provide support to the Regulatory Officers for more complex issues and supporting contract negotiation.

    What tasks will I be in charge of?

     

    Regulatory advice and compliance

    • Provide expert advice on specific and complex matters in regards to telecommunications, Voice over IP regulatory framework in countries of coverage and/or countries of interest;
    • As the case may be, provide senior assistance to the Regulatory Officers on strategic negotiations, on regulatory framework reviews and, as the case may be, on operational impact on current services due to legal and regulatory changes;
    • Identify legal requirements to ensure compliance and provide practical advise internally to impacted business units;
    • Develop and maintain relationships with national regulatory authorities.

    Regulatory projects

    • Prepare the entry of Voxbone in a new country or launching a new service in a country of coverage, advise on regulatory decisions and obtain the appropriate licenses/ notifications
    • Ensure that all aspects of the project are analyzed on the legal and regulatory aspects, and request inputs as appropriate
    • Advise the business units on legal implications of various regulatory obligations and provide legal support in any ad hoc projects or activities that have a legal/regulatory impact on the company;
    • As the case may be, takes the lead as Project manager for regulatory project from A to Z and implement a compliance project
    • Oversee internal implementation of legal and regulatory requirements in regards to specific project or
    • Develop short and long-term strategies to manage regulatory challenges in regards to a specific project.
    • Perform any duties and responsibilities as may be assigned by the Head of Legal & Regulatory Affairs from time to time

    Contractual review and support

    • Drafting, negotiating and reviewing contractual agreement relating to commercial matters, insurance, corporate and other business activities of Voxbone, including reviewing and negotiating on legal documentation to support business goals;
    • Negotiate iNum commercial arrangements with customers, as well as service and interconnection agreements with carriers;
    • Draft or update standard terms and conditions, templates, and other types of agreements and legal documents.

    Public policy

    • Follow-up lobbying activities of associations to which Voxbone is member
    • Participate and contribute to common positions and lobbying activities
    • Contribute to position papers and consultations conducted by administrations

    What do I need to have for this role?

    • Master degree in law, a major in telecommunication law or business law is a strong asset
    • An LL.M is an asset
    • Minimum 3 to 5 year’s experiences in an international law firm or the legal department of a multinational company
    • Excellent knowledge of telecommunication laws (UK, Ireland is an asset)
    • Regulatory knowledge and experience in the voice and SMS outbound termination services
    • Regulatory knowledge and experience in regards to numbering management issues
    • Good knowledge of international commercial contract law and business law
    • Knowledge of UK/Belgium law is a strong advantage
    • Knowledge of European telecommunication law is an asset
    • Keen interest for legal and regulatory work in the telco sphere and voice over IP sector
    • Drafting & negotiations skills have no secret for you
    • High interest for new technologies and telecommunications is a must
    • Proficient knowledge of English; any other language will make a difference
    • Excellent oral and written communication skills
    • Analytical and synthesis skills
    • Strong work ethic proving reliability and commitment
    • Eyes for details & rigor
    • Good collaboration skills within multicultural environment
    • Problem solver and pro-active approach
    • Recognize yourself in Voxbone’s Culture and Values

    At Voxbone we support diversity and inclusion and we welcome applications of individuals of all groups. We do not discriminate on the basis of gender, sexual orientation, race, religion, or any disability status.

    Apply for role
  • Full Stack Java Developer
    Development
    Iași, ROM
    Full Stack Java Developer
    Development, Iași, ROM
    Apply for role

    We’re looking for a Full Stack Java Developer to come and join our Development Department based in Iasi in Romania as we continue with exciting projects, building industry-leading products.

    As one of the most exciting companies in the VoIP tech space, Voxbone is growing fast. With headquarters in Brussels and development centers in Brussels and Iasi, we’re creating a technology platform and developing tools to revolutionise the way companies use VoIP for business.

    You will be part of a multi-skilled team that’s delivering a great user experience, based on a modular architecture. We need fearless innovators who are able to understand complex challenges and provide quality integrated solutions. We use a mixture of agile, kanban and scrum methodologies and our technology stack consists of backend services written in Java on top of MySQL and RabbitMQ and a number of frontend applications written in AngularJS or JSF.

    Should you choose to accept it:

    • Build robust, manageable and scalable back-ends in Java
    • Build front-end code in Javascript, AngularJS and JSF
    • Analyze project requirements together with your teammates
    • Develop new features and optimize existing ones from end-to-end
    • Work closely with your team incorporating feedback from product management and other stakeholders to create optimally integrated solutions
    • Rapidly fix bugs and problems and create automatic tests to avoid those in the future
    • Pro-actively look for ways to make Voxbone better
    • Be an active participant in discussions about design and architecture
    • Be passionate about technology and quality deliverables
    • Be an advocate for best practices in software development  (peer programming, TDD, high code coverage unit and integration tests, etc.)

    What do I need to have for this role?

    To join our crew, you need:

    • Powerful Java skills- you could do this stuff in your sleep
    • Experience working with JavaScript frameworks
    • Understanding of software engineering concepts such as: common data structures and algorithms, design patterns, etc.
    • A disciplined approach to testing and quality assurance, knowledge of test automation
    • Experience designing and implementing REST/SOAP webservices
    • To be a team player, not afraid to communicate clearly on issues and progress

    We’d be extra happy if you had:

    • Experience with Java 8, Hibernate and Spring 4
    • Experience with AngularJS and/or JSF
    • Experience with message and job queuing services (RabbitMQ)
    • Experience with MySQL
    • Comfortable working with Git version control
    • Experience with Cassandra and Hadoop
    • Great communication skills in English
    • The ability to challenge us at table football, giant chess, pool or jenga

    Please send us a cover letter and your resume. No relocation or work permit offered.

    Apply for role
  • Carrier Relations Manager
    Carrier Operations
    Brussels, BEL
    Carrier Relations Manager
    Carrier Operations, Brussels, BEL
    Apply for role

    Voxbone is looking for a Carrier Relations Manager to join the Carrier Relations Department based in Brussels, London or Hong Kong.

    Key responsibilities

    The Carrier Relations Manager ensures the procurement and provision of high quality, timely and cost-effective Carrier relations and interconnects to meet Voxbone’s strategic and operational needs. He/she is responsible for managing the wholesale relations with other Carriers, interconnects and coverage extension with new countries, cities & products.

    Business development

    • Search for new potential Carriers for fixed/mobile voice and SMS in new countries or within existing countries
    • Compile Carrier information and collaborate with internal teams in the assessment of technical, operational, legal, regulatory, financial & commercial environment
    • Ensure that technical tests are performed to assess quality of potential suppliers
    • Help the decision process by taking lead in the business case for new Carriers and services
    • Ensure services are delivered in accordance with product management strategy
    • Maintain services delivered in accordance along with company requirements

    Business maintenance

    • Manage the business relationship with Carriers in the assigned countries and regions
    • Hold overall responsibility for all aspects of the Carriers services and make recommendations to all departments within Voxbone on any aspect of a Carrier that affects day to day operational and business efficiency
    • Manage contract negotiation with Carriers
    • Hold responsibility for the successful delivery of new Carriers into the business
    • Assess the requirements and ensure the implementation of telephone numbers, capacity, number portability, lawful intercept, directory and emergency services, SMS and mobile, in collaboration with operational and technical support teams for the managed countries/Carriers
    • Ensure efficient continued operational maintenance though cross-departmental collaboration and provide internal training to carrier operations and support teams
    • Be the internal reference for carrier cost construction, monitoring and control within budget and targets
    • Act as escalation point for any request (technical, commercial, ordering, billing, etc.) made to Carriers
    • Measure and report Carrier performance in respect of quality and costs to meet business productivity requirements

    What do I need to have for this role?

    • Master degree level or equivalent through experience
    • Minimum of 5 years of professional experience in Carrier Relations, Procurement and Project Management
    • Fluent in English (written and oral), any other language is a strong asset
    • Advanced Microsoft Office skills
    • Knowledge of Telecoms industry
    • Entrepreneurial and autonomous
    • Analytical and rigorous
    • Team player
    • Able to manage end to end processes
    • Able to communicate effectively
    • Identifies strongly with Voxbone’s culture and values: Success, Integrity and Inspiration

    Please send us a cover letter and your resume.

    Apply for role
  • DevOps Java Engineer
    Development
    Iași, ROM
    DevOps Java Engineer
    Development, Iași, ROM
    Apply for role

    We are Voxbone

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies
    and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in.

    What your will day look like

    We are on the hunt for a DevOps Java Engineer to come and join our team based in Iasi (Romania) as we continue with exciting projects and building industry-leading products.

    As one of the most exciting companies in the VoIP tech space, Voxbone is growing fast. With headquarters in Brussels and development centers in Brussels and Iași, we’re creating a technology platform and developing tools to revolutionize the way companies use VoIP for business.

    You will be part of a multi-skilled team that’s delivering a great user experience, based on different architectures. We need fearless innovators who are able to understand complex challenges and provide quality-integrated solutions.

    We use a mixture of agile, kanban and scrum methodologies and our technology stack consists of backend services written in Java on top of MySQL/MariaDB and RabbitMQ and a number of frontend applications written in AngularJS or JSF.

    Key Responsibilities

    • Keep improving our CI/CD environment to support other teammates not only in development but also in QA, systems, operations and product management
    • Plan and organize all development releases
    • Monitor release process together with your team mates
    • Automate the setup of all the different developments environments
    • Provide support to the team for frameworks / tools upgrades
    • Standardize all the different development environments
    • Be part of the incident management: monitoring and dispatching
    • Support the team with the problem resolution
    • Work closely with your team incorporating feedback from product management and other stakeholders to create optimally integrated solutions
    • Rapidly handle critical incidents by solving them or making sure they are resolved in a timely manner by the team
    • Pro-actively look for ways to make Voxbone better
    • Be an active participant in discussions about design and architecture
    • Be passionate about technology and quality deliverables
    • Be an advocate for best practices in software development (peer
    • programming, TDD, high code coverage unit and integration tests, etc.)

    Qualifications

    To join our crew, you’ll need:

    • Good Java skills
    • Continuous improvement: Kaizen!
    • Understanding of software engineering concepts such as: common data structures and algorithms, design patterns, etc.
    • A disciplined approach to testing and quality assurance, knowledge of automation
    • To be a team player, not afraid to communicate clearly on issues and progress
    • To be competent with database concepts and SQL

    We’d be extra happy if you had:

    • Experience with Java 8, Hibernate and Spring 4
    • Experience with Jenkins, Maven
    • Experience with Cloudstack / AWS
    • Experience with message and job queuing services (RabbitMQ)
    • Experience with MySQL/MariaDB
    • Experience with Docker
    • Experience with Ansible / other automation engines
    • Comfortable working with Git version control
    • Experience with Cassandra and elastic search
    • Good communication skills in English
    • The ability to challenge us at table football, giant chess, pool or jenga

     

    Apply for role
  • New Business Development Account Manager
    Sales
    Hong Kong, HK
    New Business Development Account Manager
    Sales, Hong Kong, HK
    Apply for role

    We are Voxbone

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies
    and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in.

    What your will day look like

    We are on the hunt for a New Business Development Account Manager who can work independently to sign new customers on board while sustaining and growing our existing customer base.

    1. Manage qualified leads that have been looked after first by our Lead Managers and Internal Sales Development representatives before being passed to you.
    2. Expertly negotiate terms, commercial conditions and technical prerequisites in order to successfully sign leads on board and win deals with current customers.
    3. Demonstrate customer advocacy and develop ideas and initiatives within relevant departments to ensure customer loyalty at all times.
    4. Conduct business development activity by identifying new sales opportunities amongst book of customers, target segments and develop a commercial offering that would fit new use cases of our solutions and close these deals.

    We need someone who is a salesperson through and through, with commendable work and business ethics, who can onboard customers, ensure customer satisfaction and win deals fast, all while sticking to a win-win ethos.

    Working for Voxbone, you would be based in Hong Kong, forming a part of our amazing Sales Team and reporting to the Global Head of Sales. Travel will not be essential for your work, but some travel to our HQ in Brussels, Belgium will be necessary for training and team-building activities.

    Key Responsibilities

    • Close new business consistently, from opportunities passed on by Inside Sales, at or above quota set
    • Pitch accurately and effectively to sign new customers on board, making sure to adapt your pitch depending on the segment
    • Serves as the primary interface for all products and services and create demands for the organisation’s products and services by raising their profile with customers
    • Monitor the statistics in existing and new accounts to spot growth, loss trends, cancellations, orders, invoicing, traffic, etc. and develop strategic account plans accordingly
    • Work collaboratively with marketing and product departments to execute sales strategy & speed up closing
    • Proactively make outbound calls to customers and prospects
    • Follow up on daily discussions with customers and prospects
    • Treat opportunities within 12h and maintain an updated CRM
    • Draft agreements and efficiently negotiate terms and conditions independently, while still respecting the pre-set guidelines and directives given
    • Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future
    • Serve as a brand enthusiast for Voxbone’s products and solutions in communication infrastructure

    Qualifications

    To join our crew, you’ll need:

    • An experienced, excellent communicator and ninja closer who is happy to work on a mostly independent basis
    • Bachelor’s degree in business or an equivalent level acquired through experience
    • Proven track record in selling to enterprise/large international corporations (Executives, IT management and other decision-makers) 
    • Excellent English, both written and spoken
    • Having excellent spoken & written skills in a second or third language is a plus
    • A go-getter, self-starter mentality
    • Possesses the art of persuasion and influence
    • Exceptional closing skills and willing to go the extra mile to secure a deal
    • Great presentation skills, both in person and on the phone
    • Good level of IT literacy
    • Fast closer who can anticipate problems or delays and mitigate them
    • Able to work in an organized and structured manner
    • An expert at managing stress and thrives under pressure
    • Friendly demeanor and a team player
    • Creative thinker, problem-solver who always finds a solution
    • A sharp focus on your goals
    • Tons of energy, passion, humor, compassion and enthusiasm
    • You love our culture and connect with Voxbone values of Commitment to Success, Integrity and Inspiration

     

    Apply for role
  • VoIP Developer
    Research & Development
    Brussels, BEL
    VoIP Developer
    Research & Development, Brussels, BEL
    Apply for role

    We are Voxbone

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies
    and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in.

    What your will day look like

    A senior VoIP Developer to join our R&D Department based in Brussels to help build industry-leading products. As one of the most exciting companies in the VoIP tech space, Voxbone is growing fast.

    With headquarters and development centers in Brussels, Belgium, and Iasi, Romania, we’re creating a technology platform and developing tools to revolutionize the way companies use VoIP for business.

    You will be part of a multi-skilled team that’s delivering the heart of our products and services, based on open source technology.

    We need a fearless innovator who is able to understand complex challenges and provide industry-leading solutions. Our technology stack consists of Java and C code on top of MySQL, Cassandra and RabbitMQ.

    Key Responsibilities

    • Build robust, manageable and scalable voice and messaging services in Java and C
    • Write services for SIP, SMPP, T.38 protocols and many more
    • Analyze project requirements together with your teammates
    • Develop new features and optimize existing ones
    • Work closely with your team incorporating feedback from product management and other stakeholders to create optimally integrated, performing and scalable solutions
    • Rapidly fix bugs and problems and create automatic tests to avoid those in the future
    • Pro-actively look for ways to make Voxbone better
    • Be an active participant in discussions about design and architecture
    • Be passionate about technology and quality deliverables
    • Be an advocate for best practices in software development (TDD, high code coverage unit and integration tests, etc.)

    Qualifications

    To join our crew, you’ll need:

    • Deep knowledge of SIP, SMPP
    • Powerful C, C++, Java and Perl skills- you could do this stuff in your sleep
    • Ability to design software for performance and scalability
    • To feel totally at home in a Linux environment
    • A disciplined approach to testing and quality assurance, knowledge of test automation
    • To be a team player, not afraid to communicate clearly on issues and progress
    • To be comfortable working against deadlines

    We’d be extra happy if you had:

    • Working knowledge of asterisk and Kamailio
    • Experience with Java 8, Hibernate and Spring 4
    • Experience with message and job queuing services (RabbitMQ)
    • Experience with MySQL
    • Experience with Cassandra
    • Great communication skills in English
    • The ability to challenge us at table football, giant chess, pool or our giant Jenga!

     

    Apply for role
  • DevOps/VoiceOps Engineer
    Infra
    Austin, USA
    DevOps/VoiceOps Engineer
    Infra, Austin, USA
    Apply for role

    We are Voxbone

    Ever used a messenger app to ring a friend? Got a call from a ride-sharing app? Skyped your relatives abroad? Then you’ve probably been using Voxbone services without even realizing it. We take care of the complicated communication processes happening behind the scenes so companies
    and developers can focus on their business. We’re a group of tech geeks, whose goal is to simplify communications. But we can’t do it alone, and that’s where you come in.

    Key Responsibilities

    We are on the hunt for a DevOps/VoiceOps Engineer to come and join our Infra team based in Austin, USA.

    The DevOps/VoiceOps Engineer takes care of the maintenance and troubleshooting of different IT systems for corporate and production usage on systems distributed over Europe, the Americas and Asia. He/She also handles troubleshooting on the VoIP systems and backbone and takes care of their constant monitoring and improvement. He/She is responsible for all escalations from the NOC.

     

    Key Responsibilities

    DevOps/VoiceOps Engineer performs the following for Voxbone’s core business of Voxbone and internal systems:

    Troubleshooting

    • Analyze problems detected on the production systems
    • Help improve the monitoring systems to reduce problem detection time
    • Provide feedback to systems and network experts based on problem reports to improve existing solutions

    Maintenance

    • Maintain the systems security and integrity
    • Improve and maintain the current infrastructure in order to reduce costs and increase capabilities of the systems

    Upgrades

    • Plan and deploy system upgrades following best practices
    • Apply production changes for the VoIP application and backbone
    • He/she should act as an escalation point for the IT operational team and contribute to the internal and external projects on an ad hoc basis, including interactions with Infra suppliers (hardware suppliers, datacenters, partners, customers…)

    Qualifications

    To join our crew, you’ll need:

    • Degree in IT at Master level or equivalent by experience
    • Minimum 3 years of experience in the IT industry
    • Strong expertise in Linux systems and services
    • Excellent abilities in scripting languages like bash, perl and others
    • Have intimate knowledge of hardware architecture & database operations
    • Excellent understanding of VoIP and comfortable with SIP/SS7 and open source projects around it
    • Expertise in networking, security and virtualization is an asset
    • Experience with database management and storage systems
    • Ability to work in highly critical situations
    • Willingness to stay up-to-date with latest technologies
    • Pro-active, innovative and rigorous
    • Fluent in English – Any other language is an asset
    • Identifies strongly with Voxbone’s Culture and Values: Commitment to Success, Integrity and Inspiration

    Please send us a cover letter and your resume.

    We’d be extra happy if you had:

    • Experience with Java 8, Hibernate and Spring 4
    • Experience with Jenkins, Maven
    • Experience with Cloudstack / AWS
    • Experience with message and job queuing services (RabbitMQ)
    • Experience with MySQL/MariaDB
    • Experience with Docker
    • Experience with Ansible / other automation engines
    • Comfortable working with Git version control
    • Experience with Cassandra and elastic search
    • Good communication skills in English
    • The ability to challenge us at table football, giant chess, pool or jenga

     

    Apply for role