Life at Voxbone

They say variety is the spice of life. And life at Voxbone is very spicy indeed. We're proud of our cosmopolitan outlook and the international flavor of our team. As specialists in global domination through communications, it couldn't be any other way.

Strangely simple principles

  • Keep it weird

    Solving insanely complex stuff needs creativity, imagination and a touch of weirdness. We have the bravery to explore fresh solutions — however weird and wonderful.

  • Aim for remarkable

    We go to ridiculous lengths to make things better. How can we make things faster, smarter more effective? Good enough isn’t good enough.

  • Delight through details

    Magnifying glass and fine tooth comb at the ready, we always look for opportunities to surprise and delight.
    Think small – it’s the little things that everyone remembers.

  • Do the right thing

    Our reputation is everything. So we always stay honest, above board and crystal clear. We put the work in where it matters - it pays off where it counts.

  • Obsess with easy

    We relentlessly pursue simplicity. Cutting away the unnecessary, leaving lean, seamless experiences that people love.

  • Strive for smiles

    We care deeply about what we do but don’t take ourselves too seriously. We get a kick out of making our clients’ and colleagues’ days just that little bit better.

"At Voxbone, I'm encouraged to find unconventional, creative solutions to the daily challenges of my job. We each have our own responsibilities but there's a great sense of collaboration."

Ana, Marketing team

Company benefits

  • 1

    Stimulating workplace

    Generous health insurance and pensions... top tech such as phones and laptops... a Voxbone number for personal use… wellness schemes unique to each office including food, drinks, yoga and massage.

  • 2

    Socials for every team

    Two company-wide socials a year plus regular DIY team events. Paintballing, escape rooms, rafting, cookery classes, Voxbars – or anything else you can think of!

  • 3

    Tasty fun, for a cause

    The rumours are true. We brew our own delicious beer. It's the star of the show. Better yet? Proceeds go to La Fleche, an orphanage doing great work!

  • 4

    Passport to the world

    With offices around the world – our newest is in Hong Kong – there's ample opportunity to travel. London's currently on the move. Check out our swish new home.

Open Roles
Select option
Select option
  • Role
    Team
    City
  • Account Manager
    Sales
    Austin, US
    Account Manager
    Sales, Austin, US
    Apply for role

    Voxbone is looking for an Account Manager to join our merry band of misfits in our San Francisco office, taking our business development operations to the next level.

    Voxbone bridges the far-flung, diverse and intricates worlds of software development and telecoms. Our services are the most reliable in the industry and can be used by developers of apps, e-commerce and communications platforms to interact with their customers. You will be part of a global team working around the clock and made up of approximately 150 people from more than 30 different countries, with a median age below 30. Our customers include the fastest growing, most exciting tech players out there – including giants and unicorns you know and use daily. We are privately-owned and our investors encourage us to run very fast.

    If you can not only keep up but set the pace, if your positive thinking is contagious and you’re determined to succeed, if you’re a smart learner and can pick yourself up quickly when you’re knocked down, then Voxbone is the place for you.

     

    You’ll work as part of a young and vibrant team spread across Austin, Los Angeles, London, Brussels, Iasi, Seoul, Hong Kong and Dublin.

    Let’s break it down and…

    • Be the primary point of contact and build long-term relationships with customers
    • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
    • Present Voxbone’s services, and tools to new and existing customers to ensure customers are receiving maximum value from their investment.
    • Promote customer adoption for all of our products
    • Grow and maintain revenue consistently from opportunities to go above KPI set
    • Learn and recognize triggers based on customer behavior
    • Liaise between the customer and internal teams to ensure the timely and successful delivery of our products
    • Demonstrate customer advocacy and develop ideas and initiatives within relevant departments to ensure customer loyalty at all times.
    • Maintain an organized reporting within relevant CRM and Marketing & Sales web tools
    • Monitor the statistics of existing and new accounts to spot growth, loss trends, cancellations, orders, invoicing, traffic, etc.

    To bring the win, here’s the profile we are looking for:

    • A born seller
    • Contagiously positive thinker with a can-do attitude
    • Global, multicultural, cosmopolitan mindset
    • Loves brainstorming and getting the best out of others
    • Extremely determined to succeed, a self-motivated pace setter
    • Smart learner who recovers quickly from setbacks
    • Ability to establish excellent rapport with all levels of decision makers
    • BS degree or equivalent level acquired through experience
    • Minimum 2 years’ experience in account management and/or sales
    • Excited by the challenge of selling and the science of making the perfect pitch
    • Fluent in English, other languages an asset
    • Interested in other cultures, internet technologies and the telecoms industry
    • Demonstrable communication skills and ability to meet targets
    • High level of skill in necessary business tools including MS Excel and Powerpoint
    • Excellent presentation, organization and time management skills
    • Strong identification with Voxbone’s Strangely Simple Principles

     

    Sound good? We’re offering…

    • Competitive salary and bonus package
    • Key role in a fast-growing company
    • A fun and extremely international environment
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Health insurance
    • Pension scheme
    • Home internet reimbursement
    • Work laptop and mobile phone including monthly plan
    • Travel encouragement and flexibility
    Apply for role
  • Account Manager
    Sales
    Dublin, IE
    Account Manager
    Sales, Dublin, IE
    Apply for role

    Voxbone is looking for an Account Manager to join our merry band of misfits in our Dublin office, taking our business development operations to the next level.

    Voxbone bridges the far-flung, diverse and intricates worlds of software development and telecoms. Our services are the most reliable in the industry and can be used by developers of apps, e-commerce and communications platforms to interact with their customers. You will be part of a global team working around the clock and made up of approximately 150 people from more than 30 different countries, with a median age below 30. Our customers include the fastest growing, most exciting tech players out there – including giants and unicorns you know and use daily. We are privately-owned and our investors encourage us to run very fast.

    If you can not only keep up but set the pace, if your positive thinking is contagious and you’re determined to succeed, if you’re a smart learner and can pick yourself up quickly when you’re knocked down, then Voxbone is the place for you.

     

    You’ll work as part of a young and vibrant team spread across Austin, Los Angeles, London, Brussels, Iasi, Seoul, Hong Kong and Dublin.

    Let’s break it down and…

    • Be the primary point of contact and build long-term relationships with customers
    • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
    • Present Voxbone’s services, and tools to new and existing customers to ensure customers are receiving maximum value from their investment.
    • Promote customer adoption for all of our products
    • Grow and maintain revenue consistently from opportunities to go above KPI set
    • Learn and recognize triggers based on customer behavior
    • Liaise between the customer and internal teams to ensure the timely and successful delivery of our products
    • Demonstrate customer advocacy and develop ideas and initiatives within relevant departments to ensure customer loyalty at all times.
    • Maintain an organized reporting within relevant CRM and Marketing & Sales web tools
    • Monitor the statistics of existing and new accounts to spot growth, loss trends, cancellations, orders, invoicing, traffic, etc.

    To bring the win, here’s the profile we are looking for:

    • A born seller
    • Contagiously positive thinker with a can-do attitude
    • Global, multicultural, cosmopolitan mindset
    • Loves brainstorming and getting the best out of others
    • Extremely determined to succeed, a self-motivated pace setter
    • Smart learner who recovers quickly from setbacks
    • Ability to establish excellent rapport with all levels of decision makers
    • BS degree or equivalent level acquired through experience
    • Minimum 2 years’ experience in account management and/or sales
    • Excited by the challenge of selling and the science of making the perfect pitch
    • Fluent in English, other languages an asset
    • Interested in other cultures, internet technologies and the telecoms industry
    • Demonstrable communication skills and ability to meet targets
    • High level of skill in necessary business tools including MS Excel and Powerpoint
    • Excellent presentation, organization and time management skills
    • Strong identification with Voxbone’s Strangely Simple Principles

     

    Sound good? We’re offering…

    • Competitive salary and bonus package
    • Key role in a fast-growing company
    • A fun and extremely international environment
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Health insurance
    • Pension scheme
    • Home internet reimbursement
    • Work laptop and mobile phone including monthly plan
    • Travel encouragement and flexibility
    Apply for role
  • Legal & Regulatory Counsel
    Legal & Regulatory
    Austin, US
    Legal & Regulatory Counsel
    Legal & Regulatory, Austin, US
    Apply for role

    Voxbone makes it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in.

     

    We are looking for a Legal & Regulatory Counsel with extensive experience of drafting, reviewing, negotiating on a wide range of contracts to join our team in Austin. So if you are up to join us soon, please keep reading and get in touch with us! The Legal & Regulatory Counsel is responsible to support the Company’s projects and provide legal and regulatory advice on current and upcoming services that the Company wishes to provide.

     

    The role is diverse and challenging, covering multiple legal and regulatory issues in telecommunications and specifically in the voice over IP market.  You will be part of an internationally focused team spread across Brussels and London which means you will gain wide experience across different geographical markets and a good insight into corporate and legal matters.

     

    Regulatory advice and compliance

    • Provide expert advice on specific and complex matters in regards to telecommunications, Voice over IP regulatory framework in countries of coverage and/or countries of interest; which may include drafting of legal and regulatory analyses and risk assessments;
    • As the case may be, provide ongoing support to any internal team whenever there is an operational or regulatory change that may affect the business;
    • Proactively monitor regulatory developments that may impact Voxbone business or coverage expansion plans and provide practical advice internally to impacted business units; Ensure implementation of any changes in order to maintain a compliant service.
    • Develop and maintain relationships with national regulatory authorities and any other authorities that may regulate or oversee implementation of regulations in countries of coverage

     

    Regulatory projects

    • Prepare the entry of Voxbone in a new country or launching a new service in a country of coverage, advice on regulatory decisions and obtain the appropriate licenses/ notifications
    • Provide legal support in any ad hoc projects or activities that have a legal/regulatory impact on the company;
    • As the case may be, takes the lead as Project manager for regulatory project from A to Z and implement a compliance project
    • Oversee internal implementation of legal and regulatory requirements in regards to specific project(s)
    • Develop short and long-term strategies to manage regulatory challenges in regards to a specific project.

     

    Contractual review and support

    • Drafting, negotiating and reviewing contractual agreement(s) relating to commercial matters, insurance, corporate and other business activities of Voxbone, including reviewing and negotiating on legal documentation to support business goals;
    • Drafting, reviewing and negotiating third party suppliers agreements (number portability, interconnection agreement etc.)
    • Draft or update standard terms and conditions, templates, and other types of agreements and legal documents.
    • Provide support for customer contract negotiation, or any customer related matters, as the case may be.

     

    Public policy

    • Follow-up on the activities of associations to which Voxbone is member and report on matters which may be key for Voxbone business
    • Participate and contribute to public consultations conducted by authorities and which are relevant to Voxbone services, as well as reinforcing common positions and develop further lobbying activities
    • Master degree in law – a major in telecommunication law or business law is a strong asset
    • Good knowledge or relevant experience in the Asian market. Any additional experience with other geographical markets will definitely be a plus.
    • Minimum 3 to 5 years professional experience in an international law firm or in the legal and regulatory department of a multinational company
    • Good knowledge of international commercial contract law and business law
    • Keen interest for legal and regulatory work in the telco sphere and voice over IP sector is a must
    • Excellent drafting & negotiations skills
    • Proficient knowledge of English, any other language would be a strong advantage too
    • Excellent oral and written communication skills,
    • Analytical skills
    • Strong work ethic proving reliability and commitment
    • Good collaboration skills within multicultural environment
    • Problem solver and proactive

    Voxbone perks?

    Beyond the opportunity to build upon your skills, working with a dedicated and creative team to have real impact on the business, Voxbone offers the following

    • A competitive salary
    • A fantastic working environment, with a collaborative vibe.
    • Frequent company breakfasts and events
    • Free healthy snacks and drinks (and coffee if you need the caffeine!)
    • Company laptop
    • And many more things that we won’t reveal to you just yet!

     

    Apply for role
  • Engineer
    Infrastructure
    Seoul, KR
    Engineer
    Infrastructure, Seoul, KR
    Apply for role
    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are.

     

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. As we spread the word and bring more customers aboard, we need a full-time Engineer to join our Infrastructure team in Seoul. You will work on the maintenance and expansion of the SS7 network and access points, distributed over Europe, the Americas and Asia. Part of your project will also be to work on our IP Network to increase and maintain our IP backbone and to participate actively in the production changes on our global infrastructure.

     

    In essence, the Engineer is an escalation point for the NOC for all matters related to voice routing, switching and IP networks. You handle network changes, customers interconnections and take part in onsite operations during data canter maintenances.

     

    You’ll work as part of a young and vibrant bunch of people across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, and Hong Kong.

    Let’s break it down:

    • Prepare and proceed with SS7 interop tests with incumbent operator
    • Monitor and maintain the core network and the SS7 to VoIP gateways
      • Ensure update of systems
      • Ensure upgrade of capacity
    • Monitor and maintain the core network and the routing equipment
      • Ensure update of systems
      • Ensure upgrade of capacity
      • Interconnect customers and suppliers
      • Troubleshoot issues
    • Act as an escalation point for the Voice & IP infrastructure always trying to keep up with Uptime
    • Manage internal and external projects involving various suppliers 
      (including hardware suppliers, data centres, and incumbents)

    To bring the win:

    • A Master degree in IT/Telecom or equivalent by experience with qualifications pursuant to the National Technical Qualification Act
    • At least five years’ experience in the Telecom/Internet industry
    • Bi-lingual with working proficiency in English, knowledge of any additional language is always an asset
    • General knowledge of interop tests 
    • An expert of SIP & SS7 protocols and certification tests
    • Experience of different types of switches
    • IP routing protocols and designs is your passion
    • Used to work with Linux, Asterisk and scripting syntaxes
    • Technical writing is part of your daily life
    • Self-motivated – your team can rely on you to get the job done
    • Ability to prioritize in a dynamic, ever-changing environment
    • You have great communications skills
    • Creative, enthusiastic and optimistic
    • Pro-active, persuasive, persistent, patient and able to deliver
    • Customer-oriented: able to show both sympathy and empathy towards customers
    • Ability to tactfully handle stressful and difficult situations
    • Ability to prioritize in a dynamic and changing environment
    • Good at making presentations and influencing others
    • Self-motivated, self-driven, autonomous and reliable
    • Very rigorous and accurate
    • You are creative and able to work in highly critical situation
    • Excellent written and oral skills in English, any other languages are always an asset
    • Strong identification with Voxbone’s Strangely Simple Principles
    Apply for role
  • Full-Stack Web Developer
    Marketing
    London, UK
    Full-Stack Web Developer
    Marketing, London, UK
    Apply for role

    Voxbone’s mission is to simplify business communications. As a cloud communication leader, we make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are.

     

    Voxbone’s Demand Generation team is on the hunt for its next kick-ass Full-Stack Web Developer.

    You will participate in building the new generation of our company’s web ecosystem. It includes not only corporate and product information, but also marketing features (such as ad campaigns) and community features (such as blogs). Finally, you will be responsible for integration with other web solutions to help bring our customers the best possible experience. The ideal candidate would be a jack of all trades, with diverse knowledge, who’s happy to put it to use working on different aspects of the site’s development and life cycles.

    Close your eyes and imagine…

     

    • Set up and maintain a fully functional WordPress website
    • Fixing bugs and handling emergent issues quickly
    • Work with outsource developers to plan and coordinate major developments of new features and setup of servers and infrastructure
    • Work with in-house development teams to utilize data from company-owned APIs
    • Set up and maintain WordPress plugins
    • Review graphic mockups and build them as web pages
    • Support the marketing team in creating and maintaining internal ad campaigns
    • Set up and maintain integrations with 3rd party applications or web solutions such as live chat support, analytics, email servers, marketing/sales software etc.
    • Initiate and coordinate cross-team tasks when integration with our other software products is needed

    To bring the win you’ll have…

     

    • Advanced PHP – WordPress
    • WordPress development and/or WP plugin development
    • Javascript frameworks – React.Js/AngularJS
    • HTML5/CSS3
    • REST APIs
    • Site management/webmaster skills
    • Web server setup and architecture
    •  

     

    We’d be extra happy if you had experience with the following:

     

    • Marketing tools integrations
    • SEO basics
    • Project management skills

     

    Sound good? Here’s what we’re offering in return…

     

    • Health insurance,
    • Pension scheme,
    • A fantastic working environment from our bright and modern office in Shoreditch, London,
    • Competitive salary and perks,
    • Frequent social events and company goodies,
    • Free healthy snacks and drinks including fancy coffee for caffeine addicts,
    • Work laptop and mobile phone including monthly plan.
    Apply for role
  • Account manager
    Sales
    London, UK
    Account manager
    Sales, London, UK
    Apply for role

    Voxbone is looking for an Account Manager to join our merry band of misfits in our London office, taking our business development operations to the next level.

    Voxbone bridges the far-flung, diverse and intricates worlds of software development and telecoms. Our services are the most reliable in the industry and can be used by developers of apps, e-commerce and communications platforms to interact with their customers. You will be part of a global team working around the clock and made up of approximately 150 people from more than 30 different countries, with a median age below 30. Our customers include the fastest growing, most exciting tech players out there – including giants and unicorns you know and use daily. We are privately-owned and our investors encourage us to run very fast.

    If you can not only keep up but set the pace, if your positive thinking is contagious and you’re determined to succeed, if you’re a smart learner and can pick yourself up quickly when you’re knocked down, then Voxbone is the place for you.

     

    You’ll work as part of a young and vibrant team spread across Austin, Los Angeles, London, Brussels, Iasi, Seoul, Hong Kong and Dublin.

    Let’s break it down and…

     

    • Be the primary point of contact and build long-term relationships with customers
    • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
    • Present Voxbone’s services, and tools to new and existing customers to ensure customers are receiving maximum value from their investment.
    • Promote customer adoption for all of our products
    • Grow and maintain revenue consistently from opportunities to go above KPI set
    • Learn and recognize triggers based on customer behavior
    • Liaise between the customer and internal teams to ensure the timely and successful delivery of our products
    • Demonstrate customer advocacy and develop ideas and initiatives within relevant departments to ensure customer loyalty at all times.
    • Maintain an organized reporting within relevant CRM and Marketing & Sales web tools
    • Monitor the statistics of existing and new accounts to spot growth, loss trends, cancellations, orders, invoicing, traffic, etc.

    To bring the win, here’s the profile we are looking for:

     

    • A born seller
    • Contagiously positive thinker with a can-do attitude
    • Global, multicultural, cosmopolitan mindset
    • Loves brainstorming and getting the best out of others
    • Extremely determined to succeed, a self-motivated pace setter
    • Smart learner who recovers quickly from setbacks
    • Ability to establish excellent rapport with all levels of decision makers
    • BS degree or equivalent level acquired through experience
    • Minimum 2 years’ experience in account management and/or sales
    • Excited by the challenge of selling and the science of making the perfect pitch
    • Fluent in English, other languages an asset
    • Interested in other cultures, internet technologies and the telecoms industry
    • Demonstrable communication skills and ability to meet targets
    • High level of skill in necessary business tools including MS Excel and Powerpoint
    • Excellent presentation, organization and time management skills
    • Strong identification with Voxbone’s Strangely Simple Principles

     

    Sound good? We’re offering…

     

    • Competitive salary and bonus package
    • Key role in a fast-growing company
    • A fun and extremely international environment
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Health insurance
    • Pension scheme
    • Home internet reimbursement
    • Work laptop and mobile phone including monthly plan
    • Travel encouragement and flexibility
    Apply for role
  • Jr. Customer Support Engineer
    NOC
    Brussels, BE
    Jr. Customer Support Engineer
    NOC, Brussels, BE
    Apply for role

    We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

     

    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. As we spread the word and bring more customers aboard, we need a Junior Customer Support Engineer to join our NOC (Network Operations Center) team in our brand new office in Dublin, Ireland.

     

    The Junior Customer Support Engineer gives technical support to the customers. He/she also monitors Voxbone’s network and the VoIP carriers’ network.

     

    You’ll work as part of a young and vibrant bunch of people across San Francisco, Austin, Los Angeles, London, Brussels, Iasi, Seoul and Hong Kong.

     

    Close your eyes and imagine yourself…

    Handling our Customer and prospect support via ticketing by

    • Troubleshooting Customer issues and communicating progress in the ticket to the customers
    • Helping the customers with the configuration of Voxbone services
    • Solving issues or escalate them further to carriers or to 2nd Level VoIP & Network Support Engineer
    • Ensuring high rate of customer satisfaction

    The gloves are on, monitoring our network cardio by:

    • Utilising our various monitoring and alerting tools 
    • Managing issues, including troubleshooting issues and liaising with ticket processing 
    • Proactively informing customers of detected issue

    Managing Projects & Documentation by

    • Going through testing cycle of new technologies
    • Enhancing the technical documentation
    • Testing compliance of new carriers or partners before closing of agreement

     

    To bring the win, you’ll have/be…

    • A Bachelor degree or equivalent by experience
    • (ideally) Some previous technical support experience
    • Knowledge of SIP and TCP/IP will help you on your daily job
    • Basic understanding in Linux systems, Java applications or open-source VoIP applications and SS7 network much appreciated
    • The capacity to provide professional feedback to customers in any circumstances
    • The ability to think strategically and evaluate options in the short, medium and long term
    • Excellent organization skills to manage several work streams simultaneously
    • A customer service oriented approach
    • Eager to learn and known for having an eye for details and stress-resistant
    • Experience of working within an ITIL framework
    • Self-motivation – your team can rely on you to get the job done
    • Creative and able to work in highly critical situation
    • Excellent written and oral skills in English, any other languages are an asset
    • Willing and able to work on shifts (weekends & Bank Holidays)
    • Strong identification with Voxbone’s Strangely Simple Principles

    Sound good? We’re offering…

    • A young, fun and international environment in our Dublin office
    • Competitive salary
    • Frequent company events and socials
    • Free healthy snacks and drinks, organic coffee for the caffeine addicts!
    • Work laptop 
    Apply for role
  • Stocks & Order Specialist
    Carriers Operations
    London, UK
    Stocks & Order Specialist
    Carriers Operations, London, UK
    Apply for role

    Voxbone’s mission is to simplify business communications. We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

    Our Carrier Operations team is on the hunt for a highly motivated, organised, creative yet data-driven, Stock & Orders Specialist to support our Carrier Operations team for our office in London as we continue with exciting projects, facilitating communications worldwide.

    You’ll be part of a young and vibrant team spread across San Francisco, Austin, Los Angeles, Dublin, Brussels, Iasi, Seoul and Hong Kong.

    Your key responsibilities for this role include:

    Cost Control

     

    • Invoices reconciliation
    • Data input and analysis for product costs
    • Financial reporting for budget control
    • Preparation of monthly reports based on back-office figures

    Management of Numbers

     

    • Ordering new numbers
    • Verify stock levels
    • Create an inventory of numbers
    • Perform testing of numbers

    Management of Capacity

     

    • Compare traffic trends with existing capacity
    • Forecast for how long capacity will last
    • Assess the need to place new orders

    Ordering & Reporting

    • Prepare, execute, follow-up orders of numbers or capacity with external providers and internal teams.
    • Confirming correct pricing and records are kept
    • Produce weekly/monthly stock and capacity reports for management

    To really bring the win, you need:

     

    • A bachelor degree level or equivalent through experience
    • Minimum 1-year professional experience
    • To be fluent in English (written and oral). Any other language is a strong asset
    • Advanced Microsoft Office skills with an excellent level in Excel
    • To be very rigorous and have accurate numeracy skills
    • To have strong analytical and reporting skills
    • To have an eye for details
    • To be pro-active & team player
    • To be well organized, able to prioritize and plan ahead
    • Experience in procurement or accounting services
    • To know what’s an ERP system
    • Experience of Telco industry (in an ideal world)

    Sounds good? We are offering

     

    • A fantastic working environment from our bright and modern offices in Shoreditch (London)
    • Competitive salary
    • Pension plan and medical insurance
    • Frequent company breakfasts and social events
    • Free healthy snacks and drinks (including fancy coffee)
    • IT devices
    Apply for role
  • Legal & Regulatory Counsel
    Legal & Regulatory
    Brussels, BE
    Legal & Regulatory Counsel
    Legal & Regulatory, Brussels, BE
    Apply for role
    Voxbone makes it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. 
     
    Voxbone is the best-kept secret in cloud communications, but we’re ready for our close up! That’s where you come in. We are looking for a Legal & Regulatory Counsel with extensive experience of drafting, reviewing, negotiating on a wide range of contracts to join our team in Brussels.

    The Legal & Regulatory Counsel is responsible to support the Company’s projects and provide legal and regulatory advice on current and upcoming services that the Company wishes to provide.
    The role is diverse and challenging, covering multiple legal and regulatory issues in telecommunications and voice over IP market.

    You will be part of an internationally focused team spread across Brussels, London and Austin, which means you will gain wide experience across different geographical markets and a good insight into corporate and legal matters.

    • Drafting, negotiating and reviewing standard and tailor made contractual agreements relating to Voxbone services, commercial matters, IP matters, insurance, corporate and other business activities of Voxbone.
    • Provide general legal support in commercial deals.
    • Draft or update standard terms and conditions, templates, and other type of agreements and legal documents, according to internal policies.
    • Provide specialist and pragmatic legal advice to internal teams on a wide range of matters related to Voxbone activities in different markets and monitor new legislation regarding these matters.
    • Good understanding of credit and collection process and litigation matters under Belgian law.

    Additional responsibilities:

    • Follow-up activities of associations to which Voxbone is member, or regulatory administrations and contribute to common positions papers, consultations and undertake other public policy activities.
    • As the case may be, takes the lead as regulatory project manager and ensures full implementation of a given project within a specific timeframe.
    • Provide support to company’s projects by advising the business departments on various regulatory obligations and oversee the implementation of such requirements.
    • Perform any duties and responsibilities as may be assigned, or modified by the Head of Legal & Regulatory Affairs from time to time.
    • Master degree in law – a major in telecommunication law or business law is a strong asset
    • Good knowledge of Belgian law is a must
    • Minimum 3 to 5 years professional experience in an international law firm or in the legal department of a multinational company
    • Good knowledge of international commercial contract law and business law
    • Keen interest for legal and regulatory work in the telco sphere and voice over IP sector is a must
    • Excellent drafting & negotiations skills
    • Proficient knowledge of English and French; any other language is an asset
    • Excellent oral and written communication skills
    • Analytical skills
    • Strong work ethic proving reliability and commitment
    • Good collaboration skills within multicultural environment
    • Problem solver and proactive

    Voxbone perks?

    • Beyond the opportunity to build upon your skills, working with a dedicated and creative team to have real impact on the business, Voxbone offers the following:
    • A competitive salary
    • A fantastic working environment, with a collaborative vibe, based in our bright Belgian office, located in Avenue Louise in Brussels
    • Frequent company breakfasts and events
    • Free healthy snacks and drinks (and coffee if you need the caffeine!)
    • Company laptop, smartphone and work mobile plan
    • And many more things that we won’t reveal to you just yet!
    Apply for role
  • Product Manager
    Product Management
    London, UK
    Product Manager
    Product Management, London, UK
    Apply for role

     

    Voxbone’s mission is to simplify communications for businesses. We make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.

    Our Product Management team is seeking a highly motivated and experienced Outbound Voice Product Manager to join the leader in Cloud Communications and work in our London office.

    You will report to the Head of Product, managing our network services and work as part of a young and vibrant team spread across San Francisco, Austin, Los Angeles, Brussels, Iasi, Seoul, Hong Kong and Dublin.

    Close your eyes and imagine that…

    You’re a Product Manager at Voxbone with full responsibility for Voxbone’s Outbound services, comprising of national and international calling.  Taking ownership of a PSTN replacement SIP Trunking solution already covering 25 countries and having the backing to grow this coverage to clearly be the number one solution across the industry.

    This involves driving all aspects of the outbound business by leading all teams involved with this product line. You will have full P&L responsibility across the Outbound portfolio that includes industry-leading Enterprise Voice and indirect voice offerings.  

    Based on customer feedback, a vision on the future of cloud communications, changes in telecoms regulations along with competitive intelligence, you will define the future roadmap for the portfolio of services you are responsible for. And if that’s not enough, how about using your entrepreneurial spirit to drive new feature and product developments.

    Our ideal candidate will have experience in working within global teams and building successful Enterprise products in the VoIP or Cloud Communications industry. This is an exciting position with one of the world’s leading providers of Cloud Communications. We are looking for a dynamic individual with a passion for telecommunications and cloud solutions, and a desire to have a great impact working in the telecommunications sector and potentially change the way the industry works, forever.

     

    Let’s break it down…

     

    • Take ownership of the vision across all customer segments, focusing on increasing user engagement, revenue, and gross margin.
    • Ensure that roadmaps are executed against.
    • Define and manage go-to-market strategy, including messaging, sales channels to ensure product success.
    • Measure and report on value creation via business KPIs.
    • Work collaboratively with business and technical stakeholders to achieve objectives.

    To bring the win, you’ll have…

     

    • 7 + years of professional experience in a voice product management/development role
    • Proven track record in delivering and scaling a product in Enterprise Communications.
    • Demonstrated the ability to significantly grow top-line revenue.
    • Proven experience in marketing your products and creating user advocacy.
    • Strong understanding technical understanding of building highly scalable CaaS / SaaS products.
    • Confidence, energy and urgency to inspire and motivate
    • Ability to learn and understand fast complex systems and processes.
    Apply for role